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THE SENATE |
S.C.R. NO. |
222 |
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THIRTY-THIRD LEGISLATURE, 2025 |
S.D. 1 |
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STATE OF HAWAII |
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SENATE CONCURRENT
RESOLUTION
Requesting the Office of consumer protection of the department of commerce and consumer affairs to convene a task force to assess issues related to the availability of payment options from tow companies.
WHEREAS, towing services play a critical role in maintaining public safety and order by removing illegally parked or abandoned vehicles; and
WHEREAS, vehicle owners who retrieve their towed vehicles often face challenges in making payments due to limited cash availability and lack of access to convenient payment methods; and
WHEREAS, the State has recognized the importance of ensuring fair and transparent towing practices, including requiring towing companies to accept multiple forms of payment such as cash and credit or debit cards; and
WHEREAS, some towing companies may not consistently provide convenient payment options, creating undue hardship for vehicle owners attempting to retrieve their vehicles; and
WHEREAS, ensuring that towing companies have an on-site automated teller machine will provide an additional payment option for vehicle owners and reduce unnecessary delays in vehicle retrieval; now, therefore,
BE IT RESOLVED by the Senate of the Thirty-third Legislature of the State of Hawaii, Regular Session of 2025, the House of Representatives concurring, that the Office of Consumer Protection of the Department of Commerce and Consumer Affairs is requested to convene a task force to assess issues related to the availability of accessible payment options at towing companies; and
BE IT FURTHER RESOLVED that the Office of Consumer Protection of the Department of Commerce and Consumer Affairs is requested to invite any stakeholders to be members of the task force as deemed appropriate; and
BE IT FURTHER RESOLVED that the Office of Consumer Protection of the Department of Commerce and Consumer Affairs is requested to submit a report of its findings and recommendations, including any proposed legislation, to the legislature no later than twenty days prior to the convening of the Regular Session of 2026; and
BE IT FURTHER RESOLVED that certified copies of this Concurrent Resolution be transmitted to the Director of Transportation and Executive Director of the Office of Consumer Protection of the Department of Commerce and Consumer Affairs.
Towing Companies; Tow Truck; Automatic Teller Machine