THE SENATE |
S.B. NO. |
182 |
THIRTY-THIRD LEGISLATURE, 2025 |
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STATE OF HAWAII |
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A BILL FOR AN ACT
relating to service disruptions.
BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF HAWAII:
"§486K- Strikes
and lockouts; notice to third-party vendors and guests required; damages
recoverable. (a)
Within twenty-four hours of:
(1) Receiving notice of a strike scheduled to occur for at least one
calendar day at or near the hotel, or the occurrence of a strike for
at least one calendar day at or near the hotel,
whichever is earlier; or
(2) Notifying a labor organization of a lockout
scheduled to occur for at least one calendar day at the hotel or the occurrence
of a lockout for at least one calendar day at the hotel, whichever is earlier,
the hotelkeeper shall provide, in all modifiable mediums where the hotel
advertises or solicits customers, or through which customers can book or
reserve rooms or hotel services, notification of the strike or lockout to each
third-party vendor and guest who is seeking or has entered into a reservation,
booking, or agreement with the keeper or a third-party vendor for the use or
occupancy of a room or hotel service.
The keeper shall provide notice before accepting or entering into
any new reservation, booking, or agreement for the use of a room or hotel
service; provided that if the
circumstances of the strike or lockout make timely notification impracticable,
the keeper shall provide notice as soon as practicable.
(b) The notification shall describe:
(1) The
nature of the strike or lockout;
(2) The
extent of the strike's or lockout's effect
on reservations, bookings, or agreements to use the room or hotel services; and
(3) The
right of a guest to cancel or terminate the reservation, booking, or agreement
for the use of the room or hotel services with a refund, if applicable, and
without the imposition of any fee, penalty, or other charge pursuant to
subsections (c) and (d).
If
the notification is included in a communication containing other information,
the notification shall be in a significantly larger font and different color
than the remainder of the communication.
(c) A keeper shall not impose any fee, penalty,
or other charge or retain any deposit of a guest who cancels a reservation,
booking, or agreement with the keeper for the future use of a room or hotel
service if a strike or lockout is likely to exist during the period
of the reservation, booking, or agreement for the use of a room or hotel service.
(d)
At the onset of a strike or
lockout, the keeper shall immediately and clearly notify all guests and
hotel service users of the strike or
lockout pursuant to subsections (a) and (b). A guest may terminate any remaining period of
a reservation, booking, or agreement for the use of a room or hotel service and
the keeper shall not impose any fee, penalty, or other charge for the
termination or retain any deposit related to any unused portion of the period
of the reservation, booking, or agreement following the onset of the strike or lockout.
(e)
Any keeper that violates or causes another person to violate this
section shall forfeit to the injured party three times the amount of the sum
charged in excess of what the keeper is entitled to.
(f)
For purposes of this section:
"Hotel service" means work
performed in connection with the operation of a hotel, including but not
limited to the letting of guest rooms or meeting rooms, or the provision of
food or beverage services, banquet services, or spa services.
"Lockout" means the refusal of
an employer to furnish work to employees as a result of a labor dispute between
the employer and its employee.
"Strike" means an employee's
refusal, in concerted action with others, to report for duty, or the employee's
wilful absence from the employee's position, or the employee's stoppage of
work, or the employee's abstinence in whole or in part from the full, faithful,
and proper performance of the duties of employment, for the purpose of
inducing, influencing, or coercing a change in the conditions, compensation,
rights, privileges, or obligations of employment; and except in the case of
absences authorized by employers, includes the refusal, absence, stoppage, or
abstinence by any employee out of sympathy or support for any other employee
who is on strike or because of the presence of any picket line maintained by
any other employee; provided that, nothing in this definition shall limit or
impair the right of any employee to express or communicate a complaint or
opinion on any matter related to the conditions of employment.
"Third-party vendor" means a
vendor with which a hotelkeeper has an arrangement for third-party room
reservations or any other entity that has reserved or entered into an agreement
or booking for the use or occupancy of one or more rooms in a hotel in
furtherance of the business of reselling the rooms to guests."
SECTION 2. This Act does not affect rights and duties that matured, penalties that were incurred, and proceedings that were begun before its effective date.
SECTION 3. New statutory material is underscored.
SECTION 4. This Act shall take effect upon its approval.
INTRODUCED BY: |
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Report Title:
Hotels; Hotel Services; Service Disruptions; Strikes; Lockouts; Third-Party Vendor; Guests; Notice; Damages
Description:
Requires hotelkeepers to provide adequate notice of strikes and lockouts to guests and third-party vendors under certain conditions. Allows for recovery of damages.
The summary description
of legislation appearing on this page is for informational purposes only and is
not legislation or evidence of legislative intent.