Report Title:
Consumer Protection; Funeral Services
Description:
Provides additional protections for consumers of cemetery or funeral services. Eff 7/1/2050. (SD1)
THE SENATE |
S.B. NO. |
1423 |
TWENTY-FOURTH LEGISLATURE, 2007 |
S.D. 1 |
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STATE OF HAWAII |
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A BILL FOR AN ACT
RELATING TO THE DEATH CARE INDUSTRY.
BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF HAWAII:
SECTION 1. Chapter 441, Hawaii Revised Statutes, is amended by adding a new section to be appropriately designated and to read as follows:
"§441- Cancellation; default and termination; refund. (a) At any time before pre-need funeral services or pre-need interment services are received by the purchaser or the purchaser's contract beneficiary, the purchaser may cancel the contract containing any pre-need funeral services or pre-need interment services by notifying the cemetery or pre-need funeral authority, in writing, of the purchaser's desire to cancel the contract.
(b) If the cemetery or pre-need funeral authority determines that the purchaser is in default due to nonpayment of a contract containing any pre-need funeral services or pre-need interment services, the cemetery or pre-need funeral authority shall provide written notice of the default to the purchaser prior to terminating the contract. The notice of default shall include:
(1) The total amount owed under the contract at the time it was originally signed, dates and amounts of payments, adjustments, and credits received to date, and the amount of the delinquency;
(2) An explanation of the purchaser's right to reinstate the contract and a statement that failure to reinstate a contract shall result in termination of the contract; and
(3) A statement that advises the purchaser of all other requirements under this subsection.
The cemetery or pre-need funeral authority shall provide the purchaser with a minimum of ninety days from the purchaser's receipt of the notice of default to elect to reinstate the contract. The purchaser may elect to reinstate by providing written notice to the cemetery or pre-need funeral authority. If, however, the purchaser notifies the cemetery or pre-need funeral authority in writing that the amount of the delinquency is disputed, the reinstatement period does not start until the dispute is resolved. If the purchaser elects to reinstate the contract within the reinstatement period, the purchaser is entitled to resume payments on the contract in the amounts and as often as is required under the terms and conditions of the contract in effect prior to the default. The purchaser is entitled to continue payment on the contract until the contract is paid in full. If the purchaser fails to elect to reinstate the contract within the reinstatement period, the cemetery or pre-need funeral authority may terminate the contract.
(c) If the contract is canceled or terminated pursuant to subsection (a) or (b) or for any other reason, the purchaser shall be entitled to a refund of the amounts paid by the purchaser, less amounts that may be retained by the cemetery or pre-need funeral authority for its costs pursuant to section 441-38(b). The cemetery or pre-need funeral authority shall make the refund to the purchaser within thirty days of:
(1) Receipt of the purchaser's written notice of cancellation; or
(2) Termination of the contract."
SECTION 2. Section 441-3, Hawaii Revised Statutes, is amended to read as follows:
"§441-3
Map or plat required[.]; unique identifier. (a) The
cemetery authority [from time to time], as any of the dedicated
cemetery property [described in the certificate of dedication], or
any part or section thereof, is offered for sale, transfer, or disposition in
the form of plots, crypts, or niches, shall also:
(1) In the case of land, survey and subdivide [it]
the dedicated cemetery property into sections, blocks, plots, avenues,
walks, or other subdivisions; make a good and substantial map or plat showing
the sections, blocks, plots, avenues, walks, or other subdivisions, with
descriptive names, initials, or numbers[;] that uniquely identify
each plot;
(2) In the case of a
mausoleum or columbarium, make a good and substantial map or plat on which
shall be delineated the sections, halls, rooms, corridors, elevation, and other
divisions, with descriptive names, initials, or numbers[.] that
uniquely identify each niche or crypt; and
(3) File the maps or plats required by this section in the office of the bureau of conveyances or the office of the assistant registrar of the land court, and maintain a copy of all filed maps as a permanent record of the cemetery authority.
The map or plat shall also be filed in the
office of the bureau of conveyances or
the office of the assistant registrar of the land court.]
(b) The cemetery authority shall also maintain a permanent, accurate record of the identity of each person whose remains are located in the cemetery, together with the corresponding unique identifier that indicates the location of the person's remains within the cemetery. The records required by this section shall be prepared and maintained in a manner that will enable the cemetery authority to timely respond to inquiries from the public or the department regarding the location of a person's remains within the cemetery.
(c) The cemetery authority shall specify the unique identifier of a plot, crypt, or niche in any document that provides for the sale, transfer, or disposition of the plot, crypt, or niche."
SECTION 3. Section 441-12, Hawaii Revised Statutes, is amended to read as follows:
"§441-12 Mortgages and liens [subject
to dedication.]; consumer contracts; sales prohibited. (a)
Cemetery authorities may secure pecuniary obligations by mortgage or lien upon
their property, whether or not the property has been set aside for interment
purposes, and may sell plots, crypts, [or] niches, or contracts
containing pre-need interment services subject to such mortgage or lien
within the limitations and conditions imposed by this chapter.
(b) All mortgages and other liens of
any nature hereafter contracted[, placed, or incurred upon] for and
recorded on the property which has been and was, at the time of the
perfection of the lien, [with the recorded written consent of the owner of
any mortgage or lien,] dedicated to cemetery purposes pursuant to this
chapter, shall not affect or [defeat] impair the dedication[,]
of the property to cemetery use or the title of any plot, crypt, or
niche [owner,] contract or the obligation of the cemetery authority
to fully perform any contract containing pre-need interment services, but
the mortgage or other lien shall be subject and subordinate to the dedication
and title of any plot, crypt, or niche [owner,] contract and the
obligation of the cemetery authority to fully perform any contract containing pre-need
interment services and any and all sales made upon foreclosure,
insolvency, or federal bankruptcy proceeding, shall be subject and
subordinate to the dedication and title of any plot, crypt, or niche [owner.]
contract and the obligation of the cemetery authority to fully perform any contract
containing pre-need interment services.
(c) A statutory lien is created, without recordation of the lien, upon all real and personal property held by a pre-need funeral authority upon the filing with the department of audited financial statements, audited by an independent certified public accountant, that indicate that its pre-need funeral trusts are not fully funded as required by applicable law. The amount of the lien shall be equal to the amount that the pre-need funeral trusts are underfunded. This lien shall have priority over all subsequent real property mortgages, security interests, and liens created upon the real and personal property of the pre-need funeral authority and shall terminate at the time when the pre-need funeral trusts are properly funded, as evidenced by records and certification of the trustee and subsequent assurance from the independent certified public accountant that the underfunding was corrected.
(d) Notwithstanding any other language to the contrary, sales by a cemetery or pre-need funeral authority of accounts receivables from contracts containing pre-need interment, pre-need funeral, or perpetual care services are prohibited. Sales made in violation of this subsection are void.
(e) Any transfer of the pre-need funeral trust funds and the obligations related thereto must be to another person subject to section 441-20 or 441-30.5. Any such transfer of pre-need funeral trust funds and pre-need funeral contracts and obligations related thereto in accordance with this section, must include the transfer of pre-need funeral contracts made, entered into, or purchased by the pre-need funeral authority prior to the transfer."
SECTION 4. Section 441-13, Hawaii Revised Statutes, is amended to read as follows:
"§441-13
Sale of plots after dedication; sale of [incumbered] encumbered
plots prohibited unless [incumbrance] encumbrance subordinate to
dedication. After property is dedicated pursuant to this chapter, a
cemetery authority may sell, transfer, and convey plots, crypts, or niches
thereof, which plots, crypts, or niches [may] shall be described
by reference to the map or plat, or amended map or plat, filed in accordance
with section 441-3 or 441-8. No plot, crypt, or niche shall be sold,
transferred, conveyed, or otherwise disposed of, or offered for sale, transfer,
conveyance, or other disposition, unless the property on or in which the plot,
crypt, or niche is included has been dedicated pursuant to this chapter, nor
shall any plot, crypt, or niche be sold, transferred, conveyed, or otherwise
disposed of, or offered for sale, transfer, conveyance, or other disposition,
unless the property on or in which the plot, crypt, or niche is included shall
either be free and clear of all [incumbrances] encumbrances or
there has been recorded the written consent of every [incumbrancer] encumbrancer
thereof that the [incumbrancer's incumbrance] encumbrancer's
encumbrance shall be subject and subordinate to the dedication of the
property to cemetery purposes and the title of any plot, crypt, or niche
owner."
SECTION 5. Section 441-22.5, Hawaii Revised Statutes, is amended by amending subsection (b) to read as follows:
"(b) Every
cemetery or pre-need funeral authority shall be required to provide to the
purchaser of cemetery property, pre-need interment, or pre-need funeral
services and related commodities a written contract which shall contain the
following [disclosure requirements:] disclosures:
(1) The names and addresses of the cemetery or
pre-need funeral authority [and], purchaser[;], and contract
beneficiary, if the beneficiary is someone other than the purchaser;
(2) A clear and concise itemized statement of
the property, including, for cemetery property, the location of the plot,
crypt, or niche by its unique identifier, and any services[,] and
related commodities to be supplied or not supplied and by whom, particularly if
the authority is not to be the provider under the terms of the contract;
(3) The purchase price of each item of property,
services, and related commodities to be supplied, the total purchase price,
and how the total purchase price is payable[;], including any
credit terms, if applicable; provided that, pursuant to section 441-22.7,
disclosure shall also be made that further additional charges or fees for perpetual
care subsequent to the execution of the contract are prohibited for any purpose
and on any occasion, except for reasonable fees related to the administrative
costs of transferring ownership rights, including the cost of research,
document and file preparation, photocopying, notary fees, records transfer and
storage, and any other costs directly related to the transfer of ownership
rights;
(4) Related costs covered under the contract;
(5) [The basis on which funds] Information
regarding payments received from the purchaser for pre-need services and
related commodities that are to be deposited in trust[;],
including:
(A) The name and address of the trustee; provided that the disclosure shall not preclude the cemetery or pre-need funeral authority from changing the trustee named;
(B) The amount of money to be placed in trust; and
(C) The amount of money paid on the contract that the cemetery or pre-need funeral authority will retain and not deposit into the trust;
(6) [Refund] The refund, cancellation, and
default provisions of the contract[;], printed in twelve point
bold type, including an explanation of the requirements of section
441- ;
(7) The date and place of execution of the contract;
(8) The cemetery or pre-need funeral
authority's or its duly authorized agent's signature on the contract and the
identification of this person by name and title; [and]
(9) A statement that the written contract, when
signed, shall constitute the entire agreement between the parties relative to
its subject matter and that all obligations of both parties shall be fixed and
enforceable by the other parties of the contract[.]; and
(10) A statement that the contract may not waive any rights of the consumer or duties of the cemetery or pre-need funeral authority under the law."
SECTION 6. Section 441-24, Hawaii Revised Statutes, is amended to read as follows:
"§441-24
Inspection of cemetery or pre-need funeral authority books[; annual exhibits].
The books, records, and papers of every cemetery authority whether or not a
corporation, which operates or claims to operate a perpetual care cemetery, and
of every pre-need funeral authority shall be subject to examination by the
director [to the same extent and in the same manner as may be from time to
time provided for corporations in section 414-472,] as provided by law,
and every cemetery authority operating a perpetual care cemetery, and every
pre-need funeral authority shall submit such information as may be required by
the director in order to furnish information as to whether or not the cemetery
or pre-need funeral authority has complied with this chapter."
SECTION 7. Section 441-45, Hawaii Revised Statutes, is amended to read as follows:
"§441-45
Penalty. In addition to the penalties otherwise provided by law, any [licensee]
cemetery or pre-need funeral authority who violates, or [omits] fails
to comply with any of the provisions of this chapter or rules adopted pursuant
thereto shall be fined not more than [$1,000] $5,000 for each
violation."
SECTION 8. Statutory material to be repealed is bracketed and stricken. New statutory material is underscored.
SECTION 9. This Act shall take effect on July 1, 2050.