1 SENATE/HOUSE OF REPRESENTATIVES 2 THE 21ST LEGISLATURE 3 INTERIM OF 2001 4 5 6 7 8 9 JOINT SENATE-HOUSE INVESTIGATIVE COMMITTEE HEARING 10 OCTOBER 17, 2001 11 12 13 14 Taken at the State Capitol, 415 South Beretania, 15 Conference Room 325, Honolulu, Hawaii, commencing at 16 9:12 a.m. on Wednesday, October 17, 2001. 17 18 19 20 BEFORE: SHIRLEY L. KEYS, RPR, CM, CSR 383 21 Notary Public, State of Hawaii 22 23 24 25 Page 1 1 APPEARANCES: 2 3 State-House Investigative Committee: 4 Co-Chair Senator Colleen Hanabusa 5 Co-Chair Representative Scott Saiki 6 Vice-Chair Senator Russell Kokubun 7 Vice-Chair Representative Blake Oshiro 8 Senator Jan Yagi Buen 9 Representative Ken Ito 10 Representative Bertha Kawakami 11 Representative Bertha Leong 12 Representative Barbara Marumoto 13 Representative David Matsuura 14 Senator Norman Sakamoto 15 Senator Sam Slom 16 17 Also Present: 18 19 Special Counsel James Kawashima 20 Mr. Dennis McLaughlin 21 Ms. Tina McLaughlin 22 Ms. Sharon Nobriga 23 Ms. Vicky Followell 24 Ms. Kate Pahinui 25 Page 2 1 I N D E X 2 3 WITNESS: DENNIS MCLAUGHLIN and TINA MCLAUGHLIN 4 5 EXAMINATION BY: PAGE 6 Special Counsel Kawashima 7 7 Vice-Chair Representative Oshiro 64 8 Vice-Chair Senator Kokubun 69 9 Representative Kawakami 73 10 Senator Slom 76 11 Representative Leong 81 12 Senator Matsuura 85 13 Representative Marumoto 88 14 Senator Sakamoto 90 15 Co-Chair Senator Hanabusa 94 16 Co-Chair Representative Saiki 99 17 Special Counsel Kawashima 100 18 Senator Slom 102 19 Representative Ito 103 20 Co-Chair Hanabusa 104 21 22 WITNESS: SHARON NOBRIGA and VICKY FOLLOWELL 23 24 EXAMINATION BY: PAGE 25 Special Counsel Kawashima 107 Page 3 1 Vice-Chair Senator Kokubun 147 2 Representative Ito 151 3 Senator Buen 155 4 Representative Kawakami 159 5 Senator Slom 163 6 Representative Leong 167 7 Senator Sakamoto 170 8 Representative Marumoto 174 9 Co-Chair Hanabusa 174 10 Senator Sakamoto 183 11 Senator Buen 185 12 Representative Leong 186 13 Co-Chair Representative Saiki 187 14 Senator Sakamoto 188 15 16 WITNESS: KATE PAHINUI 17 18 EXAMINATION BY: PAGE 19 Special Counsel Kawashima 190 20 Vice-Chair Representative Oshiro 210 21 Senator Slom 211 22 Representative Kawakami 213 23 Co-Chair Representative Saiki 214 24 Co-Chair Senator Hanabusa 217 25 Special Counsel Kawashima 222 Page 4 1 Co-Chair Representative Saiki 226 2 Co-Chair Senator Hanabusa 228 3 Vice-Chair Senator Kokubun 230 4 5 CO-CHAIR REPRESENTATIVE SAIKI: Good 6 morning. We'd like to convene our Joint Investigative 7 Committee to investigate the State's efforts to comply 8 with the Felix Consent Decree. We'll begin with the roll 9 call. 10 CO-CHAIR SENATOR HANABUSA: Co-Chair 11 Saiki? 12 CO-CHAIR REPRESENTATIVE SAIKI: 13 Present. 14 CO-CHAIR SENATOR HANABUSA: Senator 15 Kokubun is excused. Vice-Chair Oshiro? 16 VICE-CHAIR REPRESENTATIVE OSHIRO: 17 Here. 18 CO-CHAIR SENATOR HANABUSA: Senator 19 Buen? 20 SENATOR BUEN: Here. 21 CO-CHAIR SENATOR HANABUSA: 22 Representative Ito is excused. Representative Kawakami? 23 REPRESENTATIVE KAWAKAMI: Here. 24 CO-CHAIR SENATOR HANABUSA: 25 Representative Leong? Page 5 1 REPRESENTATIVE LEONG: Present. 2 CO-CHAIR SENATOR HANABUSA: 3 Representative Marumoto? 4 REPRESENTATIVE MARUMOTO: Here. 5 CO-CHAIR SENATOR HANABUSA: Senator 6 Matsuura is excused. Senator Sakamoto is excused. 7 Senator Slom? 8 SENATOR SLOM: Here. 9 CO-CHAIR SENATOR HANABUSA: Co-Chair 10 Hanabusa is here. We have a quorum. 11 CO-CHAIR REPRESENTATIVE SAIKI: Thank 12 you, members. The first witness scheduled this morning 13 was Dr. Judith Schrag, but Dr. Schrag will not be here 14 this morning. We will begin with Dennis McLaughlin and 15 Tina McLaughlin. Would you administer the oath at this 16 time? 17 CO-CHAIR SENATOR HANABUSA: We'll have 18 Mr. McLaughlin first. Mr. Dennis McLaughlin, do you 19 solemnly swear or affirm that the testimony you're about 20 to give will be the truth, the whole truth and nothing 21 but the truth? 22 MR. MCLAUGHLIN: I do. 23 CO-CHAIR SENATOR HANABUSA: Thank you. 24 Mrs. Tina McLaughlin, do you solemnly swear or affirm 25 that the testimony you're about to give will be the Page 6 1 truth, the whole truth and nothing but the truth? 2 MS. MCLAUGHLIN: I do. 3 CO-CHAIR SENATOR HANABUSA: Thank you 4 very much. Members, we'll be using the usual protocol 5 with Mr. Kawashima beginning first, and again, we are 6 instituting the five minute rule for witnesses. Thank 7 you very much. Mr. Kawashima? 8 SPECIAL COUNSEL KAWASHIMA: Thank you, 9 Madam Chair. We'll be starting with Mr. McLaughlin. 10 BY SPECIAL COUNSEL KAWASHIMA: 11 Q. State your full name and business address. 12 MR. MCLAUGHLIN: Dennis George 13 McLaughlin, Ph.D., CARE Hawaii, senior member of the firm 14 at 677 Ala Moana Boulevard, number 1003, Honolulu, 96813. 15 Q. Thank you. Ma'am? 16 MS. MCLAUGHLIN: Tina Lorraine 17 McLaughlin, Psy. D., 677 Ala Moana Boulevard, Suite 1003, 18 Honolulu, Hawaii, 96813. 19 Q. Thank you. Now, first of all, this is a new 20 procedure where starting today, where we have more than 21 one witness on the stand, or I should say testifying at 22 once, so if you can, just when you answer, let me ask a 23 question that either one of you might answer or both of 24 you might answer. Will you just make sure that only one 25 person will speak at one time, okay, so that you don't Page 7 1 speak together, because the stenographer may have 2 difficulty picking that up, all right? 3 MS. MCLAUGHLIN: All right. 4 Q. All right. You do of course know that you have 5 a right to have an attorney with you, you obviously have 6 waived that right at least for now. 7 MS. MCLAUGHLIN: Yes. 8 Q. All right. And Mrs. McLaughlin, you have 9 voluntarily appeared -- I should say you've agreed to 10 appear to testify before this committee because there is 11 a ten day notice requirement, and in your case we did not 12 satisfy that, but nonetheless, you've agreed to 13 voluntarily appear and testify of your own free will. Is 14 that correct? 15 MS. MCLAUGHLIN: Yes. 16 Q. All right. 17 CO-CHAIR SENATOR HANABUSA: 18 Mr. Kawashima, before you begin, members, is there any 19 objection to the fact that we are having Mrs. Tina 20 McLaughlin testify at this time? Do I hear any 21 objections? If not, we're going to proceed in that 22 order. Thank you very much. Thank you, Mr. Kawashima. 23 SPECIAL COUNSEL KAWASHIMA: Thank you, 24 Madam Chair. 25 Q. And my understanding is that Mrs. McLaughlin, Page 8 1 you do the actual operation of CARE, the running of CARE 2 as opposed to your husband, and if we need to ask 3 questions about how the organization is run, is operated, 4 you would be very able to answer those questions, is that 5 correct? 6 MS. MCLAUGHLIN: I am involved in the 7 day to day operations, yes. 8 Q. All right. And is Mr. McLaughlin involved in 9 the day to day operations of CARE? 10 MS. MCLAUGHLIN: He's the clinical 11 director and so he's more focused on that -- 12 Q. All right. 13 MS. MCLAUGHLIN: -- part of the 14 business. 15 Q. But am I also to underst -- that between the 16 two of you, in terms of the day to day operations, in 17 terms of the clinical matters, that you would have 18 knowledge, if anyone did, about how CARE operated? 19 MS. MCLAUGHLIN: Yes. 20 Q. All right. Now, perhaps you can start by sort 21 of -- Mrs. McLaughlin, give me your educational 22 background, please. 23 MS. MCLAUGHLIN: I have a doctorate in 24 clinical psychology, I received it from Forest Institute 25 of Professional Psychology in 1990. Page 9 1 Q. 1990? 2 MS. MCLAUGHLIN: Yeah. 3 Q. I'm sorry, I didn't catch the name of that 4 institution. 5 MS. MCLAUGHLIN: Forest Institute of 6 Professional Psychology. 7 Q. Where is that? 8 MS. MCLAUGHLIN: Its headquarters are 9 in Missouri. It was -- had a campus here at that time 10 then, is still here but has been bought by several 11 different companies since then. 12 Q. I see. How about your undergraduate degrees? 13 MS. MCLAUGHLIN: Bachelors of science 14 was from Pacific Union College in 1973. Masters in 15 clinical psychology was from John F. Kennedy University 16 in 1981. 17 Q. This Forest Institute of Professional 18 Psychology, is it a correspondence type or Internet type 19 school? 20 MS. MCLAUGHLIN: No. 21 Q. They actually have a campus? 22 MS. MCLAUGHLIN: They had a campus and 23 is accredited. 24 Q. Accredited here in the State of Hawaii? 25 MS. MCLAUGHLIN: Yes. As well as Page 10 1 nationally. 2 Q. All right. How about you, sir, Mr. McLaughlin, 3 your educational background? 4 MR. MCLAUGHLIN: I went to UCLA, 5 graduated from high school in Hawaii, went to UCLA and 6 graduated in psychology and economics there and then went 7 to the University of Hawaii, and I have a Masters in 8 experimental psychology and a Ph.D. in educational 9 psychology and then I did some post doctorate work. 10 Q. All right. The Ph.D. in educational psychology 11 is from UH? 12 MR. MCLAUGHLIN: That's right. 13 Q. All right. And how about your work 14 backgrounds? I might start with Mrs. McLaughlin. 15 MS. MCLAUGHLIN: Beginning 1973, I 16 worked in a hospital setting on both the psychiatric unit 17 and chemical dependency treatment program as a counselor 18 and then a program director. I did that for a number of 19 years, came to Hawaii in 1982 where I began Castle 20 Medical Center's alcoholism and addictions program, which 21 was initially inpatient. We then expanded that to be 22 outpatient on all islands. I then was director of the 23 Bobby Benson Center for the Treatment of Adolescent 24 Chemical Dependency. I worked for a period of time for 25 Diamond Head Family Guidance Center. I believe that was Page 11 1 from 1990 to '92, and I performed evaluations, provided 2 therapy, particularly at Kaimuki High School, and was 3 head of the adolescent day treatment program. And then I 4 went into private practice in 1991, which became 5 full-time private practice for me. 6 Q. In 1992? 7 MS. MCLAUGHLIN: Yeah, right around 8 there. 9 Q. And you continued in full-time private practice 10 thereafter? 11 MS. MCLAUGHLIN: Yes. And then in 1997 12 we formed Hoa Hana Institute and had a contract with 13 CAMHD to provide services and subsequent to that in 1999 14 we formed CARE Hawaii and had a contract to perform 15 services for Felix class students. 16 Q. Sir, how about you, Mr. McLaughlin? 17 MR. MCLAUGHLIN: I worked for the State 18 of Hawaii in the Department of Health as the statistician 19 for probably about 25 years, was the head of research and 20 evaluation in the mental health division, and then I 21 worked as a clinical psychologist at the Halawa prison 22 and eventually that position transferred from the 23 Department of Health to the Department of Public Safety, 24 which I spent about two and a half years working at 25 Halawa as a psychologist. Page 12 1 Q. What years were those, Halawa? 2 MR. MCLAUGHLIN: Probably about 1992 to 3 '95, I think. 4 Q. All right. And the time you spent then prior 5 to that was with the Department of Health? 6 MR. MCLAUGHLIN: Right. 7 Q. As the statistician, you say? 8 MR. MCLAUGHLIN: Right. Yes, but I got 9 the position because I also had a Ph.D. in educational 10 psychology. 11 Q. Are you retired from the State? 12 MR. MCLAUGHLIN: That's correct. 13 Q. State system? 14 MR. MCLAUGHLIN: Right. 15 Q. And what did you do from 1995 to 1997 then? 16 MR. MCLAUGHLIN: Private practice. I 17 spent some time working with the Hawaii Youth 18 Correctional Facility, about a half time position on 19 that, plus I had a private practice going. 20 Q. All right. 21 MR. MCLAUGHLIN: Then I worked for 22 Diamond Head, the children's section for a year, and then 23 we formed -- as a private practitioner, then we formed an 24 earlier agency called Hoa Hana that went on for two 25 years, and then we had our present agency here. Page 13 1 Q. All right. I'll get back, I'll get back to Hoa 2 Hana later. Let me ask you some questions about CARE. I 3 understand it is a professional for profit corporation? 4 MR. MCLAUGHLIN: Yes. It was designed 5 that way. 6 Q. You hesitated. 7 MR. MCLAUGHLIN: Yes. We haven't made 8 much of a profit. 9 Q. When was CARE formed? 10 MS. MCLAUGHLIN: January of '99. 11 MR. MCLAUGHLIN: January of '99. 12 Q. And who are the owners of CARE? 13 MS. MCLAUGHLIN: Myself and Dr. David 14 Roscoe. 15 Q. How do you spell that person's last name? 16 MS. MCLAUGHLIN: R-O-S-C-O-E. 17 Q. And what other position does Dr. Roscoe hold 18 with CARE other than being one of the owners? 19 MS. MCLAUGHLIN: He's an independent 20 contractor. 21 Q. He does -- he provides what type of services 22 for you? 23 MS. MCLAUGHLIN: Therapy and 24 evaluation. 25 Q. Okay. Now, from a corporate standpoint I Page 14 1 understand Mr. McLaughlin is the president and you are 2 the secretary-treasurer of CARE? 3 MR. MCLAUGHLIN: She's the CEO. 4 MS. MCLAUGHLIN: Right. But from a 5 corporate standpoint I'm secretary-treasurer. 6 Q. But from an operational standpoint, 7 Mrs. McLaughlin, you are the CEO, is that correct? 8 MS. MCLAUGHLIN: Right. 9 Q. And Dr. Roscoe only serves in an independent 10 contractor capacity then? 11 MS. MCLAUGHLIN: Yes. 12 Q. Although he is an owner, also? 13 MS. MCLAUGHLIN: Yes. 14 Q. And are you 50/50 owners? 15 MS. MCLAUGHLIN: I'm two-thirds. He's 16 one-third. 17 Q. All right. Do you -- well, understanding that 18 you are the CEO, Mrs. McLaughlin, do you, Mr. McLaughlin, 19 provide services for CARE? 20 MR. MCLAUGHLIN: Yes. 21 Q. What type? 22 MR. MCLAUGHLIN: Well, largely 23 administrative, but I do some clinical work. And the 24 administrative work includes a very large amount of 25 supervision of our other practitioners. Page 15 1 Q. Now, how many employees does CARE have right 2 now? 3 MS. MCLAUGHLIN: We have that list 4 here. We have -- currently active, we have 97 5 independent contractors, and approximately -- I should 6 have counted that. I think it's about another hundred 7 employees. 8 Q. Hundred? 9 MS. MCLAUGHLIN: Yeah. 10 Q. These hundred employees are full-time 11 employees? 12 MS. MCLAUGHLIN: No. There's a 13 mixture. We have some that are on an hourly basis, and 14 we have some that are part-time and some that are 15 full-time. 16 Q. I see. How many full-time? 17 MS. MCLAUGHLIN: Probably about 30. 18 Q. And those full-time employees are the type that 19 would get normal benefits as corporations give them? 20 MS. MCLAUGHLIN: Yes. 21 Q. Whereas the part-timers don't get those 22 benefits? 23 MS. MCLAUGHLIN: Well, if a person 24 works 20 hours or more a week, they get the benefits. 25 Q. All right. Hourly employees don't get -- Page 16 1 hourly people don't get benefits? 2 MS. MCLAUGHLIN: If they're hourly and 3 work 20 hours -- 4 Q. Oh, I see. 5 MS. MCLAUGHLIN: -- a week or more they 6 get benefits. 7 Q. Is there a standard rate that you pay these 8 individuals for their hourly work? 9 MS. MCLAUGHLIN: It varies based on 10 their education and their experience and of course the 11 job position. 12 Q. What is the range, if you might tell me? 13 MS. MCLAUGHLIN: Eleven dollars an hour 14 up to -- and again, I think it's best if it's looked at -- 15 I do have these folders here that answer it, so if you 16 don't mind, I'll -- 17 Q. Go ahead and look at them. 18 MS. MCLAUGHLIN: -- try to refer to 19 that. 20 Q. Yeah. 21 MS. MCLAUGHLIN: Let's see here. I 22 need to find the current. Oh, here's the rate. Okay. 23 This is the second page. Most of our hourly employees 24 would be in the TA area, so that ranges from eleven to 25 $20 an hour. Page 17 1 Q. All right. 2 MS. MCLAUGHLIN: That's not counting 3 benefits. 4 Q. All right. If they are given benefits? 5 MS. MCLAUGHLIN: Right. 6 Q. Not all of the TAs are given benefits, are 7 they? 8 MS. MCLAUGHLIN: No. But most of them 9 do because they're working more than 20 plus hours a 10 week. 11 Q. All right. And when you say benefits, have you 12 determined what the cost of those benefits would be on a 13 monthly basis? 14 MS. MCLAUGHLIN: I know that our -- 15 we're paying for health insurance as a company, we're 16 paying about $11,000 a month. If you put in payroll 17 taxes plus health insurance plus 401K, which we have the 18 option to match on, then it's somewhere between 17 to 20 19 percent. 20 Q. Okay. 21 MS. MCLAUGHLIN: Of hourly pay. 22 Q. Sure. Now, these -- these TAs who are charged 23 out at somewhere between eleven and $20 an hour, I should 24 say which are paid between eleven and $20 per hour, you 25 have a contract to provide services for special education Page 18 1 children, a contract with the Department of Health to 2 provide services to special education children, do you 3 not? 4 MS. MCLAUGHLIN: Yes. 5 Q. And this contract with the Department of Health 6 is related to the Felix Consent Decree? 7 MS. MCLAUGHLIN: Yes. 8 Q. And is it my -- our records show that this 9 contract was effective July 1, 1999 and awarded pursuant 10 to an RFP? 11 MS. MCLAUGHLIN: Yes. 12 Q. Okay. Now, what do you charge the Department 13 of Health then for the same services for which you pay 14 the employee eleven to $20 an hour, what is again the 15 bottom and the top of the range to how much you charge 16 the State? 17 MS. MCLAUGHLIN: The bottom is $15 an 18 hour and the top is 29. 19 Q. Okay. Is that the top rate you pay then for 20 these hourly employees? I'm sorry. Is that the top rate 21 you charge for these hourly employees? 22 MS. MCLAUGHLIN: For that category of 23 fair public aid, yes. 24 Q. Right. There are different higher categories 25 though where you charge hourly employees, do you not? Page 19 1 MS. MCLAUGHLIN: Yes. 2 Q. And what is the highest rate you pay for any 3 type of employee like that, the highest rate you charge 4 the State for any type of employee like that? 5 MS. MCLAUGHLIN: Well, again, there's 6 different levels of care. 7 Q. Well, give me some examples, please. 8 MS. MCLAUGHLIN: Okay. If it's for an 9 intensive in home worker, and these are typically Masters 10 level or higher individuals, the top rate -- if they're a 11 Masters unlicensed individual, the top rate is $70 an 12 hour, and the range that we pay our providers is $40 to 13 $60 an hour. If they're a licensed individual, the top 14 rate that we charge the State is $90 an hour and we pay 15 our providers $80 an hour. Could I mention something on 16 the therapeutic aide? 17 Q. Therapeutic aide, yeah, sure. 18 MS. MCLAUGHLIN: Yes. Also involved in 19 the cost of those services is the fact that we have to 20 provide extensive training to the therapeutic aides and 21 extensive supervision, and we pay our aides to attend the 22 training as well as to attend supervision and we pay for 23 the cost of supervision. And the supervision can be 24 anywhere from one to two hours a week off site, more on 25 site and then extensive training throughout the year. So Page 20 1 that is all part of what we're reimbursed by the State 2 for. 3 Q. Well, when you say part of, are you saying that 4 there is a separate category for supervision of these 5 individuals that you charge the State for? 6 MS. MCLAUGHLIN: No, it's included in 7 the amount that we were reimbursed hourly by the State. 8 Q. Right. But you understand that for any for 9 profit organization, the cost of supervision is a cost 10 that's borne by the corporation, not by the State. Do 11 you understand that? 12 MS. MCLAUGHLIN: Oh, for either profit 13 or not for profit, that's correct. I just -- I think 14 it's useful to know that that particular category of 15 employee requires intensive outlay by any organization to 16 provide that service. 17 Q. So how did you decide what the rates were that 18 you were going to charge the State then? I mean let's 19 take an example of a person, intensive in home level 20 person with an MA, you charge the State $70 an hour. 21 MS. MCLAUGHLIN: Right. 22 Q. And you pay that person 40 to 60. 23 MS. MCLAUGHLIN: Right. 24 Q. All right. How did you come to, for example, 25 the $70 per hour level? Page 21 1 MS. MCLAUGHLIN: Those rates were set 2 by the State as the cap rates for that level of service 3 for that level of provider. 4 Q. The top rate? 5 MS. MCLAUGHLIN: Yeah. 6 Q. And although you charged $70 an hour to the 7 State though, how is it that you pay these individuals 40 8 to 60, a range like that? 9 MS. MCLAUGHLIN: It's dependent on 10 their level of experience and training, how much 11 supervision we have to provide them, because there's 12 variability in that, how much training we have to provide 13 for them. 14 Q. Are any of your -- your people who work for 15 CARE, whether they be independent contractors, hourly, 16 part-time, full-time, from the mainland and actually 17 provide services from there? I don't mean from there 18 necessarily, but come here to provide services? 19 MS. MCLAUGHLIN: We -- we've recruited. 20 There was a strong demand, and we've advertised in 21 professional organizations and we were successful at 22 recruiting in a number of people. 23 Q. And do these people live here now or do they 24 commute to provide services? 25 MS. MCLAUGHLIN: They live here. We Page 22 1 have placed them -- we have them living in Waianae and 2 all sorts of places. 3 Q. Well, when you say we have them -- 4 MS. MCLAUGHLIN: We help them find 5 living arrangements, we encourage them to live in the 6 area where they would be providing services and to become 7 a part of those communities. 8 Q. And do you pay them travel, living allowances, 9 things of that nature? 10 MS. MCLAUGHLIN: No, we do not. 11 Q. Now, what type of services was CARE contracted 12 to provide the State in this July 1999 contract? 13 MS. MCLAUGHLIN: Assessment, at that 14 time case management, psychological testing, medication 15 monitoring, psychiatric evaluation, court testimony, 16 treatment planning, educational planning, school 17 consultation, intensive in home services, therapeutic 18 aide services and biopsychosocial services. 19 Q. What is biopsychosocial services? 20 MS. MCLAUGHLIN: It's a program 21 typically run after school or during intersession or 22 summer hours, and it provides individual and group 23 therapy and activities that are aimed to enhance the 24 student's ability to profit from their education and 25 function in the community. Page 23 1 Q. Would these be the type of services, for 2 example, where a student would be taken to a movie? 3 MS. MCLAUGHLIN: Not typically. 4 Q. Well, are they taken to movies, although not 5 typically? 6 MS. MCLAUGHLIN: Maybe once or twice a 7 year they have been, if that. 8 Q. What about taking them to other types of 9 functions other than movies, for example? 10 MS. MCLAUGHLIN: The types of functions 11 that we've engaged in with our students have been 12 agricultural, we have taro patches, we've taken students 13 to various community settings where they haven't been 14 before. For example, some students haven't been to the 15 library ever. Some of them have never seen the UH 16 campus. Some of them have never been on some of the 17 hikes around here. Some of them have never been to a 18 mall, for example. 19 Q. Shopping center? 20 MS. MCLAUGHLIN: A shopping center, and 21 we have an intensive ratio typically not more than three 22 students per one staff, and the focus is to help these 23 students be able to function as a small group in that 24 type of a setting as well as to provide material for 25 therapeutic intervention. Page 24 1 Q. One child -- excuse me, one cell, you've 2 mentioned no more than three students? 3 MS. MCLAUGHLIN: Yes. 4 Q. You say? And how many TAs are assigned to that 5 one cell? 6 MS. MCLAUGHLIN: There's usually one 7 worker for those three children. In some cases we have 8 been asked to take on a child that is far more severe 9 than what is typically able to be handled in a community 10 based program, children who without warning will bite you 11 severely, this sort of thing, break out windows in vans, 12 and in those cases, we were willing to take them on if 13 another TA could be provided, and we've actually had good 14 success with that. We've been able to eventually drop 15 off the TAs and see children that one never would have 16 believed could function function. 17 Q. You're saying in those cases you have a one to 18 one -- 19 MS. MCLAUGHLIN: Yes. Sometimes a two 20 to one. 21 Q. All right, but the one to three though, that is 22 your typical type of -- 23 MS. MCLAUGHLIN: Yes. 24 Q. -- situation, right? 25 MS. MCLAUGHLIN: Yes. Page 25 1 Q. So if they take them to the University of 2 Hawaii library, that one TA takes three people, do they 3 charge for each one of them? 4 MS. MCLAUGHLIN: No. Well, they're not 5 a TA. This is separate from the TAs. They're part of 6 the biopsychosocial program, and that program is 7 reimbursed per child that goes. 8 Q. Per child per hour? 9 MS. MCLAUGHLIN: Yes. 10 Q. All right. So that if three children go and 11 spend three hours going to the library and coming back to 12 wherever they live, you've charged nine hours to the 13 State for that work? 14 MS. MCLAUGHLIN: That's right. At the 15 rate that they've assigned. 16 Q. And how many persons are with these three 17 students for those three hours typically? 18 MS. MCLAUGHLIN: Could be one or two 19 staff usually. 20 Q. Is it usually one unless there is any special 21 problems, is it usually one? 22 MS. MCLAUGHLIN: It varies because they 23 usually don't go in a group of three. There may be, you 24 know, six kids or something like that. 25 Q. I see. Well, six kids with two TAs or two Page 26 1 adults who -- I'm not sure what title they have. 2 MS. MCLAUGHLIN: That would be the 3 minimum would be two. 4 Q. Minimum two for six people, for six students? 5 MS. MCLAUGHLIN: Right. 6 Q. So that two people are charging in the case of 7 six students, two people are charging for 18 hours on a 8 three hour trip? 9 MS. MCLAUGHLIN: Right. That's -- it's 10 not the people that are charging, it's the program that 11 is charging. 12 Q. I understand the program is charging, but 13 you're only manning that cell or that group with two 14 people, so you only have to pay two people for attending 15 and caring for and treating, you might say, six students, 16 right? 17 MS. MCLAUGHLIN: Right. 18 Q. And that six students, that task that they may 19 be doing with those six students would be something like 20 taking them to the shopping center, for example? 21 MS. MCLAUGHLIN: It might be doing 22 that. It might be doing group therapy, it might be 23 taking them to a recreational activity, and during the 24 time that they are doing that, other members of the 25 program are frequently in an IEP meeting, meeting with Page 27 1 teachers, school counselors, meeting with the family, 2 providing family therapy, so this is a program that 3 provides multiple services at the same time. 4 Q. I understand. I understand there are many 5 facets to that, ma'am, but if we try to take each one in 6 and of itself and try to determine what charges are being 7 charged to the State for what services that are being 8 performed, there's no question that in that situation 9 where you have six students going to, for example, a 10 shopping center for three hours, 18 hours is being 11 charged to the State, right? 12 MS. MCLAUGHLIN: There are also other 13 services going on at the same time for those students. 14 Q. For the shopping center? 15 MS. MCLAUGHLIN: Yes. 16 Q. For these same students? 17 MS. MCLAUGHLIN: For those same 18 students. A therapist is potentially meeting with 19 parents during that time. Another therapist is perhaps 20 meeting with teachers, there's a variety of activities. 21 This is not a one on one program with kids so it's not 22 correct to say that only two staff are providing services 23 to those six kids. 24 Q. In how many cases though, ma'am, would you have 25 a situation where you have two therapists giving services Page 28 1 to six kids to take them to a shopping center in which 2 the parents of those six children, students are being 3 given some other type of service? How many? 4 MS. MCLAUGHLIN: Frequently. I mean, 5 for example, last Friday we had I think five kids who 6 were attended to by two staff, and we had two other staff 7 in three different IEPs and another staff meeting with 8 parents. 9 Q. For those exact five children? 10 MS. MCLAUGHLIN: Yeah. 11 Q. Now, if we were to ask you to provide us that 12 type of data, could you do that? 13 MS. MCLAUGHLIN: Probably I'd have to 14 go back through calendars, but that's what a 15 biopsychosocial program is. It's not an individual 16 service. It's -- we have to provide a multiplicity of 17 services. 18 Q. But you understand that -- well, are you saying 19 though in each case where there is that type of service 20 being performed where two or so personnel from CARE take 21 six children somewhere, for example, to a shopping 22 center, that in the great majority of the cases other 23 services are being provided to their family, a great 24 majority? 25 MS. MCLAUGHLIN: They're being provided Page 29 1 to the family, being provided in interaction with the 2 school because part of the goal of this service is to get 3 the children functioning in schools, functioning in their 4 community and out of our program. And our statistics 5 indicate that we are typically -- not always, but 6 typically able to beat the times that we've been provided 7 to do that task in. And so we're providing multiple 8 levels of services at the same time to accomplish those 9 goals. 10 Q. I understand. I understand, but in terms of 11 providing services to the school, that's something you 12 can do any time, not necessarily while these children are 13 away, right? 14 MS. MCLAUGHLIN: Well, not necessarily, 15 because often times people -- school personnel are not 16 available during school hours, for example. They may be 17 available during the precise hours that we're having to 18 also work with the children, so -- 19 Q. Let me see if I understand. You don't 20 necessarily set up these field trips with these students 21 when you know that your other people can go to school and 22 meet with their counselors or teachers or whatever that 23 might be. They aren't set up in conjunction with each 24 other, are they? 25 MS. MCLAUGHLIN: No. What happens is Page 30 1 there are set hours for students to attend this program. 2 They attend this program typically after school. And 3 many of the other activities also by scheduling needs of 4 the school or by parents occur simultaneously. 5 Q. Sure. 6 MS. MCLAUGHLIN: We don't set those 7 things up. 8 Q. Do you provide respite care? 9 MS. MCLAUGHLIN: Okay, now we're 10 talking a different category of service. We're out of 11 biopsychosocial. 12 Q. I understand that. I'm just want to ask you, 13 I'm asking you do you provide respite care? 14 MS. MCLAUGHLIN: No, we do not. 15 Q. All right. So -- 16 MR. MCLAUGHLIN: Can I make one 17 comment? 18 Q. Sure. 19 MR. MCLAUGHLIN: The actual percentage 20 of time spent in taking the student on a field trip is 21 usually very small. It's commonly done on a Saturday 22 when you have a longer length of time with the child 23 who's actually in the program. It would be too much -- 24 too intense for the child to be in where we would 25 normally take care of them all day long, so the child -- Page 31 1 a group of children would be brought into the community 2 to experience different types of things in the community, 3 as you said, malls and things like that. But a lot of 4 the times it's for sport -- to teach them how to play 5 tennis or throw a football and things like that. 6 Q. Or take them to a sporting event? 7 MR. MCLAUGHLIN: No, I don't think 8 we've ever done that. 9 Q. I don't mean necessarily a college level event 10 now, it could be a secondary school level. 11 MR. MCLAUGHLIN: No, that's -- 12 Q. All right. 13 MR. MCLAUGHLIN: That's something to 14 consider but no, we haven't. 15 Q. All right. 16 MR. MCLAUGHLIN: Normally during the 17 week time there's a structured activity where you have 18 some academic work, the teaching them how to speak, for 19 example. You have some social skill building and then we 20 work with them in a recreational area on their social 21 skills and daily activities. So most of the time is put 22 into that. If you're talking about field trips, there's 23 a very small percentage of the time. 24 Q. When you say small percentage, sir, what do you 25 mean? Page 32 1 MR. MCLAUGHLIN: Well, it's like 2 Saturday, a few hours, versus -- and that's it. And 3 they're in the program for the whole week. 4 Q. Okay. Now, these -- strike that. Do you 5 service a certain part of the island or State more than 6 others? Or is it throughout the island? 7 MS. MCLAUGHLIN: We're on all the 8 islands except for Kauai, and I have a breakdown of that. 9 Q. Sure. Feel free to look at it. I mean feel 10 free to refer to it. 11 MS. MCLAUGHLIN: Okay. About 28 12 percent of our clients are from the Big Island. Six 13 percent are from Central District, 14 percent from 14 Windward District, eleven percent are from Leeward 15 District, 14 percent are from Diamond Head District, nine 16 percent from Kalihi-Palama and 18 percent from Maui. 17 Q. I see. That's a breakdown of the students that 18 you provide services for. 19 MS. MCLAUGHLIN: Yes. 20 Q. And getting back to the questions I was asking 21 about biopsychosocial services, then whatever you provide 22 in that category of service is something that's 23 prescribed by someone or directed by someone as a part of 24 an IEP? 25 MS. MCLAUGHLIN: That's correct. Page 33 1 Q. Who does that directing or prescribing? The 2 group, or is it a psychologist or what? 3 MS. MCLAUGHLIN: It's an IEP team. 4 Q. It's what? 5 MS. MCLAUGHLIN: It's the IEP team who 6 does that. 7 Q. Do these -- do you subcontract with providers 8 such as psychologists, do you not? 9 MS. MCLAUGHLIN: Yes. 10 Q. Are they generally subcontractors or employees? 11 Psychologists, I'm talking about? 12 MS. MCLAUGHLIN: A licensed 13 psychologist is typically an independent contractor. 14 Q. Okay. There was a name that came up in 15 reviewing documents, and the name was Dr. Daniel LeGoff, 16 L-E-G-O-F-F. 17 MS. MCLAUGHLIN: Yes. 18 Q. Who is Dr. LeGoff? 19 MS. MCLAUGHLIN: He's an independent 20 contractor who's a licensed psychologist. 21 Q. I understand that there was some concern by 22 CAMHD about the amount of services that Dr. LeGoff had 23 billed the State in August of 1999. Are you aware of 24 that? 25 MS. MCLAUGHLIN: No. That was not Page 34 1 communicated. 2 Q. Well, according to review of CAMHD documents, 3 Dr. LeGoff's billings totaled 1301 hours, 1301 hours for 4 25 days in that period of time. We're talking about an 5 average of about 52 hours a day, which of course one 6 person can't provide. What would that have been for 7 where he would have billed 1301 hours for 25 days? 8 MS. MCLAUGHLIN: I don't believe that 9 1300 hour figure is correct. I'm wondering if you're 10 talking in terms of units of service but -- because CAMHD 11 breaks things into units versus hours. Dr. LeGoff, 12 however, does provide a lot of group therapy hours. And 13 so -- and whenever you have a provider who is doing 14 group, therapy, the immediate reaction when you look at 15 the report is oh, their hours are high, because you 16 charge per child that you have in group therapy and we 17 are reimbursed per child. The rate that we are 18 reimbursed at and the rate that the provider is 19 reimbursed at is much lower than what you would be 20 reimbursed at for doing individual work. 21 Q. Oh, for example, doing individual work you 22 would be reimbursed at $90 per hour for a clinical 23 psychologist? 24 MS. MCLAUGHLIN: Right. Right. 25 Q. If it were in a group setting though, how would Page 35 1 that be reduced? How would that $90 an hour rate be 2 reduced, how much? 3 MS. MCLAUGHLIN: Okay. We are paid $35 4 an hour for the group. 5 Q. $35? 6 MS. MCLAUGHLIN: Right. 7 Q. Okay. But if in that hour that person 8 providing the services were to provide services to a 9 group of six, for example -- 10 MS. MCLAUGHLIN: Right. 11 Q. He's getting way more than $90 an hour? I mean 12 you're charging way more than $90 an hour, are you not? 13 MS. MCLAUGHLIN: We charge -- if there 14 is six, we charge per CAMHD for every hour of service. 15 Q. That's what I mean. 16 MS. MCLAUGHLIN: That was provided, so 17 that would be six times 35. 18 Q. $210 for that one hour? 19 MS. MCLAUGHLIN: Right. 20 Q. You would be charging CAMHD because six 21 students were involved and it was group therapy, albeit 22 at a lower rate though, for that one person is being 23 charged out at $210 an hour? 24 MS. MCLAUGHLIN: Right. But he -- 25 yeah. $210 an hour. Page 36 1 Q. Is that typical for your independent 2 contractors to provide group therapy like that rather 3 than one on one therapy? 4 MS. MCLAUGHLIN: No. We have several 5 people who are able to do that. Structuring a group is 6 difficult. You have to have the space, you have to have 7 a large enough client base from a small enough geographic 8 area who are compatible with each other and would benefit 9 from the service. It's often to provide from a clinical 10 standpoint and an educational standpoint, it's a 11 preferred mode of treatment. It's just very difficult to 12 actually make it happen. 13 Q. I'm sorry, make it happen? 14 MS. MCLAUGHLIN: It's very difficult to 15 actually make a group happen because of the barriers of 16 geography, compatibility and having the space available 17 to do a group. 18 Q. I understand that, but in terms of the services 19 provided to the children though, obviously they need to 20 be in a situation or in a condition where they would be 21 receptive to the group therapy, right? 22 MS. MCLAUGHLIN: Right. 23 Q. If they really needed one on one therapy, you'd 24 provide that, wouldn't you? 25 MS. MCLAUGHLIN: We would. Page 37 1 Q. So they would be more receptive to group 2 therapy so you provide group therapy, but then what you 3 end up doing though is -- from the standpoint of the 4 State is charging multiples of $90 an hour for the same 5 service, aren't you? 6 MS. MCLAUGHLIN: A couple of things. 7 One is that it's not necessarily that a child is more 8 receptive to one mode of treatment than to another. A 9 child may require multiple modes of treatment to 10 accomplish various goals. 11 Q. Might be. But nonetheless, when you put a 12 group together like that and have one provider, one 13 person, one professional provide services to multiple 14 children, albeit at a lower rate per hour -- 15 MS. MCLAUGHLIN: Uh huh. 16 Q. -- you end up charging the State multiples of 17 that $90 top rate that you're normally allowed to charge 18 for one person -- 19 MS. MCLAUGHLIN: No. 20 Q. -- or one child, right? 21 MS. MCLAUGHLIN: No. We charge the 22 group rate to the State for that one child for that group 23 service. 24 Q. I understand, but you know, the groups can be 25 as large as how large, for example, typically? Page 38 1 MS. MCLAUGHLIN: I think they typically 2 were lucky to get three or four kids in a group, which is 3 another reason why people tend not to like it, because 4 they don't do so well by groups. 5 Q. Who doesn't do well by groups? 6 MS. MCLAUGHLIN: The therapist doesn't 7 because they're reimbursed lower, you know, also at a 8 lower rate, so for example, if a clinical psychologist 9 does not have four kids in his group or her group, they 10 lose. 11 Q. What do you pay the clinical psychologist per 12 child in that group? 13 MS. MCLAUGHLIN: $20 an hour. 14 Q. So that if it's four they get $80? 15 MS. MCLAUGHLIN: Which is the same as 16 what they would get if they saw one child for individual 17 therapy. 18 Q. True. But from CARE's standpoint though, now 19 they're getting $140 per hour? 20 MS. MCLAUGHLIN: Yes. 21 Q. For that service, right? 22 MS. MCLAUGHLIN: Yes. 23 Q. Do you encourage group therapy like that? 24 MS. MCLAUGHLIN: We have not encouraged 25 it. Again, like I say, there are a lot of barriers to Page 39 1 providing this, and I think, you know, if we look at how 2 much group therapy we actually do here, it's two percent 3 of our total services. 4 Q. Well, in Dr. LeGoff's case though, your concept 5 of group therapy allowed him to charge for 1300 hours in 6 less than a month, in 25 days. He obviously had multiple 7 groups over that period of time, did he not? 8 MS. MCLAUGHLIN: Yeah. I'm still not 9 sure that that 1300 hours is correct and I guess in the 10 material we brought in, that can be looked at more 11 specifically. Dr. LeGoff typically ran -- I believe it 12 was either two or three groups a week. 13 Q. Well, all I can tell you is that the figures 14 that we looked at for biopsychosocial rehab services -- 15 MS. MCLAUGHLIN: Oh, oh, I know what 16 you're referring to now. Okay. Thank you. 17 Q. Okay. 18 MS. MCLAUGHLIN: That clarified things. 19 We're talking two different things, and what happened in 20 August, yes, you're right. When we bill biopsychosocial 21 services, this is an artifact of the State billing 22 system. They require us to put a provider's name on the 23 biopsychosocial service, which is the clinician. Okay. 24 We had asked if we could just have a dummy clinician as 25 the person or somehow our CARE ID number, but it just Page 40 1 couldn't work with the MIS system, so they asked us to 2 put a provider name, and for August of 1999 Dr. LeGoff 3 was the supervising psychologist for the biopsychosocial 4 program, so all the hours of the biopsychosocial program 5 went under his name plus his group hours plus his 6 individual hours. 7 Q. I see. 8 MS. MCLAUGHLIN: Okay. He didn't even 9 get paid for supervising the biopsychosocial program. 10 Q. So how would we break out then how much exactly 11 was charged for what in this case? 12 MS. MCLAUGHLIN: We have a complete 13 breakout for you in the materials that you asked for, and 14 it tells you by month and it shows you by level of care 15 exactly what was what. 16 Q. Okay. And if the auditor's office wants to 17 come in and look at those documents or documents related 18 to that in your office, you would have no objection to 19 that, would you? 20 MS. MCLAUGHLIN: Oh, we have no 21 objections to that. We've been audited several times and 22 anybody can come any time. 23 Q. All right. Thank you. Now, are there other 24 providers in the State that provide the type of services 25 you do, your company does, CARE? Page 41 1 MS. MCLAUGHLIN: Oh, yes. 2 Q. And who are, if I may ask, are the major 3 providers in the State? 4 MS. MCLAUGHLIN: There's several. 5 There's Alakai Na Keiki, Child and Family Services, 6 Catholic Charities, Hawaii Behavior Health, Hawaii 7 Education and Counseling Center, North Shore Mental 8 Health, Hale Na'aupono, Aloha Care, Tiffy, PACT, I 9 probably left out people I didn't mean to, if I did. 10 Q. That's fine. The major providers would be 11 yourself and Alakai Na Keiki, major ones? 12 MS. MCLAUGHLIN: We are major ones. I 13 don't know if we are the major ones, but we are major. 14 Q. Now, let me ask you, are you aware of any 15 complaints to CAMHD, Department of Health about other 16 providers? 17 MS. MCLAUGHLIN: About other providers? 18 Q. Yes. 19 MS. MCLAUGHLIN: No. I don't think I 20 am. 21 Q. Now, I understand that initially you mentioned 22 Hoa Hana -- Hoa Hana Institute. Hoa Hana Institute. 23 MS. MCLAUGHLIN: Yes. 24 Q. Was where you started doing this type of work? 25 MS. MCLAUGHLIN: Right. Page 42 1 Q. And that was incorporated when, ma'am? 2 MS. MCLAUGHLIN: It was either late '96 3 or early '97. 4 Q. Okay. And my understanding was it ultimately 5 was dissolved, is that correct? 6 MS. MCLAUGHLIN: Correct. 7 Q. We saw two names. We saw Hoa Hana Institute, 8 Inc., and we saw Hoa Hana Foundation. What is the 9 difference? 10 MS. MCLAUGHLIN: Hoa Hana Foundation 11 was a not for profit. 12 Q. Is that still doing business in any fashion? 13 MS. MCLAUGHLIN: Not that I'm aware of. 14 Q. The Hoa Hana Institute, Inc. was a for profit 15 professional corporation? 16 MS. MCLAUGHLIN: That's correct. 17 Q. And it was started by whom? 18 MS. MCLAUGHLIN: By Dr. Richard Kravetz 19 and Dr. Linda Hufano and Dennis and myself. 20 Q. All right. And for how long did that 21 institution provide services? 22 MS. MCLAUGHLIN: Two years. 23 Q. And when then did -- well, strike that. Am I 24 to understand that the owners of that corporation were 25 the four individuals you named, Drs. Kravetz, Hufano and Page 43 1 your husband and yourself? 2 MS. MCLAUGHLIN: That's right. 3 Q. Okay. And did that -- well, strike that. Why 4 did that organization end or dissolve or whatever the 5 term is that caused the business to end? 6 MS. MCLAUGHLIN: We probably just had 7 some different ideas about how we wanted to operate. 8 Q. All right. And there was litigation though 9 that ensued after the breakup, wasn't there? 10 MS. MCLAUGHLIN: Yes. 11 Q. By Dr. Kravetz against your husband and 12 yourself? 13 MS. MCLAUGHLIN: Yes. 14 Q. And your organization, also? 15 MS. MCLAUGHLIN: Yes. 16 Q. CARE? 17 MS. MCLAUGHLIN: Yes. 18 Q. What were the allegations of that litigation? 19 Or strike that. That litigation is completed, is it not? 20 MS. MCLAUGHLIN: Yes, it is. 21 Q. It ended with some type of stipulation for 22 dismissal with prejudice two years after it was brought? 23 MS. MCLAUGHLIN: Yes. 24 Q. Two years or so, and I understand it was 25 brought in 19 -- Page 44 1 MS. MCLAUGHLIN: Actually it ended that 2 year. 3 Q. 1999? 4 MS. MCLAUGHLIN: Yes. 5 Q. And it ended a year later or shortly 6 thereafter? 7 MS. MCLAUGHLIN: It ended in '99. 8 Q. All right. Okay. What were the allegations of 9 that litigation? 10 MS. MCLAUGHLIN: You know, without 11 looking at the document I can't give you a really 12 specific answer on that. A general answer was that there 13 was concern about did providers from Hoa Hana split 14 evenly between the two groups and it was difficult to 15 count at that time who went where and there was some 16 slight dispute in that area. But it was resolvable. 17 Q. But he brought -- it was Mr. -- Dr. Kravetz who 18 brought that lawsuit against your company and yourselves? 19 MS. MCLAUGHLIN: That's right. 20 Q. Individually, right? 21 MS. MCLAUGHLIN: Right. 22 Q. And his claim was that you were taking more 23 providers than you should have? 24 MS. MCLAUGHLIN: Or that more providers 25 went to us than should have gone to us. Page 45 1 Q. And how was that litigation resolved? 2 MS. MCLAUGHLIN: It was resolved by 3 attempting to determine which group got how many 4 providers and dividing the assets accordingly. 5 Q. Did any money change hands? 6 MS. MCLAUGHLIN: Any money change 7 hands? 8 Q. Yeah. 9 MS. MCLAUGHLIN: It's just the assets 10 of the corporation, we attempted to divide the assets of 11 the corporation according to the split of providers. 12 Q. When you say assets though, what are you 13 referring to? 14 MS. MCLAUGHLIN: Well, there are 15 whatever -- what do you call them? 16 Q. Accounts receivable? 17 MS. MCLAUGHLIN: Desks and tables, 18 collectibles, that sort of thing. Yeah. 19 Q. All right. That was what the lawsuit was 20 about, in part? 21 MS. MCLAUGHLIN: Yeah. It was just an 22 attempt to make sure we got that all really nailed down. 23 Q. Were there -- in the case of Hoa Hana for that 24 two years that it was in existence, were there problems 25 in terms of CAMHD complaining or having complaints about Page 46 1 services that were being provided in any way? 2 MS. MCLAUGHLIN: I don't recall that 3 there were any serious complaints, no. 4 Q. Well, how about complaints about the manner in 5 which Hoa Hana was supervising its postdoctorate fellows, 6 its MAs, BAs, things of that nature? 7 MS. MCLAUGHLIN: No. At the time we 8 were beginning -- we did have postdoctorals in there and 9 we communicated with CAMHD about how they wanted us to do 10 supervision. We had requested that they be able to do 11 assessments and we worked with CAMHD on a protocol to 12 determine exactly what would be a proper way to do this 13 because one of the things that I think all four of us 14 felt strongly about was that we needed to increase the 15 provider pool for the State of people and find a way to 16 make sure that they were well trained and well 17 supervised, and I felt like that was a collaborative 18 effort. 19 Q. Who is Gary Beck? 20 MS. MCLAUGHLIN: He's an individual who 21 works for CAMHD. 22 Q. Do you recall a memo in April of 1998 written 23 by Mr. Beck in which he cited lack -- or a lack of or 24 insufficient supervision at Hoa Hana and that Hoa Hana 25 did not account for supervision of all its postdoctorate Page 47 1 fellows, BA and MA level case managers, therapists, 2 psychology interns, practicum students and trainers? Do 3 you recall anything like that? 4 MS. MCLAUGHLIN: I am -- I'm sorry, 5 that's awhile back. I don't really remember. 6 Q. You don't recall anything like that? 7 MS. MCLAUGHLIN: No, I'm not saying it 8 didn't happen, it's just in the context of everything, 9 I'm not sure. I don't -- 10 Q. You don't recall -- well, a memo like that if 11 you had possession of it and reviewed it would have 12 caused you concern, would it not? If someone were to 13 accuse you of that, that would have caused you concern, 14 would it not? 15 MS. MCLAUGHLIN: Well, what I recall, 16 okay, and I'm thinking, trying to go back on this and 17 think on this, what I recall is that we had gone through 18 an audit -- we typically have audits by CAMHD at least 19 twice a year and we had gone through an audit and Gary 20 had pointed out that he wanted a certain type of 21 documentation than what we were doing and he wanted a 22 plan written up, and okay, and my best guess is that what 23 you're referring to was his documentation of what he was 24 asking for and that I recall that I provided that 25 documentation for them. Page 48 1 Q. Well -- 2 MS. MCLAUGHLIN: And that sort of 3 formed the basis of what Hoa Hana did in terms of future 4 trainings for this particular group of individuals and I 5 would guess what many organizations did after that for 6 providing for training. 7 Q. Well, what you're saying is that -- what I read 8 from that did occur, and as a result of that, you changed 9 your practices to comply with what the DOH wanted, right? 10 MS. MCLAUGHLIN: Actually, we were 11 doing it, it was just a matter of how it was -- how they 12 wanted it documented and that's what was changed. 13 Q. Are you saying that the -- what they were 14 suggesting was completely wrong? That what they were 15 suggesting was that you did not -- you did not account 16 for the supervision of these various individuals. Are 17 you saying that they were wrong in making that claim? 18 MS. MCLAUGHLIN: No. They wanted us to 19 account for it differently and we did. 20 Q. That's what I'm asking you. Were you 21 accounting for all of them then? 22 MS. MCLAUGHLIN: Yes. Oh, yeah. 23 Q. Who is Aime -- Dr. Aime McCullough, A-I-M-E, 24 M-C-C-U-L-L-O-U-G-H? 25 MS. MCLAUGHLIN: She's a psychologist. Page 49 1 Q. And was there -- was there a complaint by or to 2 CAMHD and DOH that she was supervising too many BA and MA 3 level case managers, I think the number was 42? 4 MS. MCLAUGHLIN: I don't remember that. 5 Q. You don't remember any -- 6 MS. MCLAUGHLIN: She did not report to 7 me. 8 Q. To whom did she report? 9 MS. MCLAUGHLIN: Dr. Hufano. 10 Q. I see. When you formed that organization, 11 ma'am, Hoa Hana back in 1997, before it came to being, 12 whose idea was it to put that -- that group together and 13 to form this Hoa Hana Institute? 14 MS. MCLAUGHLIN: Well, the way it came 15 to be is that for years, many of us knew each other as 16 professionals working in the field and off and on we 17 would all talk with each other about how it would be nice 18 to be able to, you know, provide these types of services, 19 and when that opportunity arose, we formed together, I 20 recall -- I don't know who approached who first. There 21 had been conversations for years about trying to provide 22 these services. 23 Q. By that time were the Kravetzes social 24 acquaintances of yours, you and your husband? 25 MS. MCLAUGHLIN: Yeah. Page 50 1 Q. So it wasn't any one person coming up with the 2 idea, you kind of collectively came up with the idea of 3 starting Hoa Hana Institute? 4 MS. MCLAUGHLIN: Yes. 5 Q. When that happened though, Dr. Kravetz was 6 still with the Department of Education -- Department of 7 Health, wasn't he? 8 MS. MCLAUGHLIN: Yes, he was. 9 Q. And he was with CAMHD, wasn't he? 10 MS. MCLAUGHLIN: Yes. 11 Q. And to your knowledge, wasn't it Dr. Kravetz 12 who wrote the RFP for the contract that Hoa Hana got as 13 soon as it started? 14 MS. MCLAUGHLIN: No. 15 MR. MCLAUGHLIN: No. 16 Q. You know that for a fact? 17 MS. MCLAUGHLIN: Yeah. 18 MR. MCLAUGHLIN: Yeah. 19 Q. Well, how long after Dr. Kravetz left -- left 20 DOH did Hoa Hana receive its first contract with DOH? 21 MS. MCLAUGHLIN: I'm not exactly sure 22 of a date that he left DOH, he was in charge of the day 23 treatment program. He was not in the administrative 24 section of CAMHD and he was not involved in any of the 25 proposal developments or -- Page 51 1 Q. Was he involved in -- 2 MS. MCLAUGHLIN: -- any of that sort of 3 thing. 4 Q. -- any of the types of services that Hoa Hana 5 provided once it started -- 6 MS. MCLAUGHLIN: No. 7 Q. -- that type of service? 8 MS. MCLAUGHLIN: No. 9 Q. But the time from after which Dr. Kravetz left 10 the employment of the State, DOH, until Hoa Hana opened 11 its doors was about how long? And in fact, it may have 12 overlapped such that Hoa Hana might have already been in 13 business when he left but -- 14 MS. MCLAUGHLIN: No, he was not an 15 employee of the State when we were in business, and I'm 16 sorry, I don't know exactly what his termination date 17 might has been. 18 Q. Well, it certainly wasn't a year, was it? 19 MS. MCLAUGHLIN: I'm sorry. I just 20 didn't keep track. I really didn't. 21 Q. I understand that but -- 22 MS. MCLAUGHLIN: I don't know. 23 Q. -- this is only four years ago and you were 24 socially acquainted with him. And if in fact Dr. Kravetz 25 stayed out of work for a year, you would have known that, Page 52 1 wouldn't you? 2 MS. MCLAUGHLIN: Well, people were 3 doing a variety of things, you know. They had private 4 practices and that sort of thing as well and so -- 5 Q. Dr. Kravetz though, was he in private practice 6 right after he left the State? 7 MS. MCLAUGHLIN: I believe he had a 8 private practice. 9 Q. In addition to what he was doing at the State? 10 MS. MCLAUGHLIN: Yeah. I believe he 11 had some sort of practice that was going like most people 12 in the State. 13 Q. Well, our records suggest that he left -- when 14 he left the State and when Hoa Hana opened its doors, it 15 was a very short period of time, definitely less than a 16 year. Now, I could be wrong but does that sound right to 17 you? 18 MS. MCLAUGHLIN: It could be. I mean I 19 think you'd really need to ask him. I mean I'm not privy 20 to that information. 21 Q. I understand, but you were co-owners of this 22 company, were you not? 23 MS. MCLAUGHLIN: Right. 24 Q. Did you have any concerns that perhaps what 25 Dr. Kravetz was doing was not in accordance with the Page 53 1 rules and regulations under which he would have been 2 under as an employment of the State of Hawaii? 3 MS. MCLAUGHLIN: No, I did not, because 4 he was not in any position to have any input on any type 5 of proposal that was being generated. 6 Q. So you were aware that there were such rules 7 then, were you not? 8 MS. MCLAUGHLIN: Yes. 9 Q. And in your mind, those rules were satisfied 10 when he joined Hoa Hana? 11 MS. MCLAUGHLIN: Yes. 12 Q. And in your mind there was no -- no breaching 13 of any rule or regulation or law by what Dr. Kravetz did? 14 MS. MCLAUGHLIN: That's correct. 15 Q. When he joined Hoa Hana, is that correct? 16 MS. MCLAUGHLIN: Yeah. 17 Q. Do you know that because you sought legal 18 advice, without telling me what it was, because you 19 sought legal advice or just because you know that? 20 MS. MCLAUGHLIN: I -- at the time we 21 knew who could and could not. I mean that was -- 22 Q. You knew that? 23 MS. MCLAUGHLIN: Yeah. 24 Q. All right. Now, did Hoa Hana ever have to 25 repay -- or strike that. Did the Department of Health Page 54 1 ever ask Hoa Hana while it was in operation to refund 2 money for services? In other words, payments were made 3 and a request was made by the State to refund some of 4 that money? 5 MS. MCLAUGHLIN: I don't believe so, 6 but I'm not the best person to ask because my involvement 7 in Hoa Hana was clinical and I was not involved in that 8 end of the business. 9 Q. Has CARE ever been asked to refund money? 10 MS. MCLAUGHLIN: Yes, we have. 11 Q. What would have been the largest amount that 12 you were asked to refund? 13 MS. MCLAUGHLIN: I think on audit it 14 was $4,000, and that came down to disagreements over if a 15 person used the word observe in a note that was for 16 therapy, there was disagreements as to whether it was 17 okay for that to be a billable charge or not, and at some 18 point it became not worth arguing about. It was going to 19 cost us and everybody else more to argue than not. 20 Q. How about any complaints that were made by 21 parents or others about a Ms. Virginia Hatfield, a 22 Dr. Herman Gill resulting in a request for refund? 23 MS. MCLAUGHLIN: For which -- 24 Q. I'm talking about Hoa Hana now. 25 MS. MCLAUGHLIN: Oh, for Hoa Hana? Page 55 1 Again, I don't have benefit of looking at any documents 2 on that, but my best recollection is that there was a 3 difficult case, and sometimes when that occurs, there can 4 be concerns that are expressed by people receiving the 5 services and I believe that case was satisfactorily 6 resolved. 7 Q. Well, the complaint though that was 8 Ms. Hatfield had duplicated billings for services 9 performed, duplicated, charged twice or more for the same 10 service? 11 MS. MCLAUGHLIN: I don't believe that 12 was the situation that occurred as we resolved it. 13 Q. You don't believe that that was the complaint 14 that was made though? 15 MS. MCLAUGHLIN: No. As we resolved -- 16 that may or may not have been the complaint. I don't 17 recall any specifics of that end of it, but as I recall 18 we were able to resolve it satisfactorily. 19 Q. All right. One last area, ma'am, and the 20 reason you're being asked this is because we have 21 knowledge that you have information about it. So answer 22 these questions to the best of your ability. It relates 23 to a person by the name of Kaniu Kinimaka-Stocksdale. 24 You know Ms. Stocksdale, do you not? 25 MS. MCLAUGHLIN: Yes, I do. Page 56 1 Q. And you've had conversations with her in the 2 recent past, have you not? 3 MS. MCLAUGHLIN: Yes, I have. 4 Q. And the last time you had a conversation with 5 Ms. Stocksdale was when, ma'am, about? 6 MS. MCLAUGHLIN: Early summer, June. 7 Q. June? And what was the nature of that contact 8 with Miss Stocksdale? By the way, you are aware that 9 Miss Stocksdale is the head of Na Laukoa, another group 10 that provides services to DOH and DOE? 11 MS. MCLAUGHLIN: Yes. 12 Q. Are you familiar with Na Laukoa and the 13 services it provides, the types of services it provides? 14 MS. MCLAUGHLIN: Minimally. 15 Q. Minimally. But how is it that you know 16 Ms. Stocksdale then? 17 MS. MCLAUGHLIN: I'd met her at 18 provider meetings. She talked with me. 19 Q. Okay. Do you consider yourself friends? 20 MS. MCLAUGHLIN: Well, I've met her on 21 three occasions, I believe, and it was cordial. 22 Q. All right. Now, what was the occasion in June 23 of this year when you met with Ms. Stocksdale? 24 MS. MCLAUGHLIN: We had a meeting in 25 our office and we were discussing -- there had been some Page 57 1 indication, somebody had thought that we should meet to 2 discuss the possible -- that we should at least know who 3 was doing what on the Big Island because she had services 4 on the Big Island, so we were meeting to discuss that. 5 Q. Where was this meeting? 6 MS. MCLAUGHLIN: In our office. 7 Q. Your office? 8 MS. MCLAUGHLIN: Yeah. 9 Q. Here. 10 MS. MCLAUGHLIN: Yeah. 11 Q. All right. Continue. Oh, well, the subject of 12 that conversation in June of this year relates to what 13 this committee is investigating, does it not? 14 MS. MCLAUGHLIN: Probably. 15 Q. Yeah. If you would, please, ma'am, will you 16 tell us what conversation transpired? 17 MS. MCLAUGHLIN: Well, she was talking 18 to me and I was trying to understand what it was that she 19 was -- 20 Q. Saying? 21 MS. MCLAUGHLIN: Saying. 22 Q. And up to that time, albeit only on several 23 occasions, that you met her on several occasions, had you 24 found when she discussed matters with you that she, from 25 what you could tell, was basically honest? Page 58 1 MS. MCLAUGHLIN: I had no reason to 2 disbelieve her. 3 Q. Sure. Nothing she told you was later found to 4 be incorrect or untrue, was it? 5 MS. MCLAUGHLIN: No. 6 Q. All right. So then she did give you 7 information, ma'am, will you please be a little more 8 specific as to what that information was? 9 MS. MCLAUGHLIN: She talked about the 10 challenges that her organization was facing financially. 11 Q. All right. 12 MS. MCLAUGHLIN: She talked a lot about 13 Dr. LeMahieu. 14 Q. Okay. 15 MS. MCLAUGHLIN: I asked her after 16 awhile about -- I mean I guess I said eventually it seems 17 like that's a very special person to you. And well, 18 actually I guess I asked her what it was that she wanted 19 from me and she said that she needed a loan because she -- 20 well, she said that money had been withheld from them 21 because some other providers hadn't produced paperwork 22 that needed to be done. They had been behind I think on 23 GE taxes, I guess payroll taxes, and so she wanted a loan 24 and I thought maybe she was looking to sell her company 25 or something. But no, she wanted a loan. She asked that Page 59 1 I support Dr. LeMahieu and I didn't know exactly what 2 that meant. And then I asked her -- then I wasn't in any 3 position to give her a loan. It would have been nice if 4 we were a profitable for profit, but we weren't. And so 5 I asked her or I said it seems like Dr. LeMahieu is very 6 special and then she acknowledged that he was and talked 7 extensively about their relationship. 8 Q. Now, was it June of this year or last year? 9 MS. MCLAUGHLIN: This year. 10 Q. This year. What was the amount of the loan 11 that she was asking for? 12 MS. MCLAUGHLIN: It varied from 100 to 13 200,000. 14 Q. When you say varied -- 15 MS. MCLAUGHLIN: Well, she gave me -- 16 she sort of put out different amounts that she needed. 17 Q. Oh, okay. But in discussing that relationship 18 though, she discussed -- she told you about the manner in 19 which her company and herself was going to gain income as 20 a result of actions that were going to take place, right, 21 about things that were going to take place in the near 22 future with her company and herself and Dr. LeMahieu? 23 MS. MCLAUGHLIN: Well -- 24 Q. Well, let me strike that. Let me start back 25 again. She did tell you what had happened in the past as Page 60 1 to how Na Laukoa got its contract with the Department of 2 Education, right? 3 MS. MCLAUGHLIN: Yes. 4 Q. What did she tell you about that? 5 MS. MCLAUGHLIN: She told me that in 6 discussions with Dr. LeMahieu or other individuals that 7 they'd been offered this opportunity to bid on providing 8 technical -- or not bid, but to do technical assistance -- 9 technical assistance contracts -- 10 Q. Targeted technical assistance? 11 MS. MCLAUGHLIN: Thank you. I couldn't 12 remember what that stood for, but that's what they had 13 been asked or been offered to do. 14 Q. Did she not tell you that Dr. LeMahieu had told 15 her that he was going to set up a situation where he 16 would be given what we commonly call super powers to set 17 up a situation where her company would be given this 18 contract to do targeted technical assistance? Did she 19 not tell you that? 20 MS. MCLAUGHLIN: It was along those 21 lines, yes. 22 Q. Yes. And so that what she had told you was 23 there was a plan to set up a situation in which 24 Dr. LeMahieu and perhaps others would be given super 25 powers and these super powers would be used to benefit Page 61 1 Ms. Stocksdale's company and herself, right? She told 2 you that? 3 MS. MCLAUGHLIN: Yes. 4 Q. And you were aware at that time that 5 Ms. Stocksdale had a personal relationship with 6 Dr. LeMahieu? 7 MS. MCLAUGHLIN: She described that to 8 me. 9 Q. She did? An intimate personal relationship? 10 MS. MCLAUGHLIN: Yes, she did. 11 Q. But she did mention the fact that these super 12 powers are going to be obtained at least to benefit her 13 company or herself? 14 MS. MCLAUGHLIN: That was one of the 15 benefits, and actually she was asking me to support 16 Dr. LeMahieu to become the Felix czar. 17 Q. Felix czar, C-Z-A-R? 18 MS. MCLAUGHLIN: Yes. 19 Q. What did she say about how this was going to 20 happen, how Dr. LeMahieu was going to become the Felix 21 czar? 22 MS. MCLAUGHLIN: She thought he would 23 be court appointed, but she wasn't sure that he wanted it 24 anymore. 25 Q. Did she tell you that Dr. LeMahieu had related Page 62 1 to her that he was -- he was going to be appointed the 2 Felix czar by the Federal Court? Did she tell you that? 3 MS. MCLAUGHLIN: She told me that he 4 had been approached by the court and asked if he would 5 consider being the czar. 6 Q. She didn't mention Dr. -- strike that. She 7 didn't mention Judge Ezra's name when she said the court, 8 did she? 9 MS. MCLAUGHLIN: Yes, she did. 10 Q. She claims that Judge Ezra approached 11 Dr. LeMahieu to be the Felix czar and Dr. LeMahieu wasn't 12 sure if he wanted to take the job or not? Is that what 13 she said? 14 MS. MCLAUGHLIN: Judge Ezra's name was 15 in that conversation, and I don't recall if specifically 16 he had called or met with Dr. LeMahieu or if it had come 17 through his court. But it was clear that it had come 18 through his court. 19 Q. Thank you, ma'am. I have nothing further. 20 Thank you, Mr. McLaughlin, also. 21 CO-CHAIR REPRESENTATIVE SAIKI: Thank 22 you. Members, we've been going for an hour, so we'd like 23 to give our court reporter a break. We'll take a short 24 five minute recess. 25 (Recess.) Page 63 1 CO-CHAIR REPRESENTATIVE SAIKI: 2 Members, we'd like to convene our hearing and we will 3 proceed with questioning by members. Members, given the 4 number of witnesses on our agenda today, we will strictly 5 abide by our five minute rule, and that would also apply 6 to the co-chair's questioning, so begin with -- you guys 7 can time us, but we'll begin with Vice-Chair Oshiro 8 followed by Vice-Chair Kokubun. 9 VICE-CHAIR REPRESENTATIVE OSHIRO: 10 Thank you, Co-Chair Saiki. 11 BY VICE-CHAIR REPRESENTATIVE OSHIRO: 12 Q. Since we only have five minutes, as much as I 13 want to ask some questions about what intimate personal 14 relationship means, I think I'll be moving to more 15 substance, and as I understand your testimony, you said 16 that you had a meeting with Miss Stocksdale in 17 approximately June of this year? 18 MS. MCLAUGHLIN: That's right. 19 Q. And how was that meeting initiated? Did she 20 call your office to schedule that or -- 21 MS. MCLAUGHLIN: She knew someone who 22 worked for us and I guess they had had conversations and 23 that's how the meeting got set up. 24 Q. Do you remember who that person was that was 25 the contact person? Page 64 1 MS. MCLAUGHLIN: Dennis Shaw. 2 Q. Okay, and at this meeting, was anyone else 3 present besides yourself and Miss Stocksdale? 4 MS. MCLAUGHLIN: The meeting started 5 with several of us, but the conversations referred to 6 earlier were just between the two of us. 7 Q. Okay. So about how long was the duration of 8 this meeting? 9 MS. MCLAUGHLIN: The first part was 10 only maybe an hour, and that was more just discussing 11 what her company did and what our company did. The 12 second part that was between the two of us was probably 13 three or four hours. 14 Q. Okay. But when the first part of the meeting 15 happened, I guess in terms of describing the different 16 services between your two organizations, what was the -- 17 I guess the purpose of that meeting if -- 18 MS. MCLAUGHLIN: I'm not really sure. 19 Q. Oh, okay. And later on as the conversation 20 progressed, as I understand it she wanted to borrow -- 21 she asked for a loan of approximately 100 to $200,000? 22 MS. MCLAUGHLIN: Yes. 23 Q. Did she at all indicate how in any way she 24 would be able to pay you back that substantial amount of 25 money? Page 65 1 MS. MCLAUGHLIN: No. 2 Q. So she didn't say that she had additional 3 compensation coming in in the future or didn't give any 4 kind of indications in that way? 5 MS. MCLAUGHLIN: No. It was unclear. 6 At one point she said that Dr. LeMahieu had offered to 7 loan her money and -- 8 Q. Did she -- I was a little confused in terms of 9 how you described she even got to the point where she 10 needed to have this kind of loan or the need for the 11 loan. You said something about providers not having a 12 backlog or not having tax clearance? Can you be a little 13 more specific? 14 MS. MCLAUGHLIN: I guess as I 15 understood it, she has different parts of her company. 16 The part of her company that provided direct services to 17 clients had had money -- they had had to give money back 18 to CAMHD because they couldn't document their services. 19 They had problems with providers turning in the correct 20 paperwork. They also apparently were behind on their GE 21 taxes and I think payroll taxes, so that was how they got 22 into difficulty. She had taken -- what she told me is 23 that she had to have money by July 1 because she had used 24 the PREL money for the -- the technical assistance thing, 25 to make up for losses in the other part and she needed to Page 66 1 get the money together to be able to show that -- or have 2 that for PREL when their contract -- she told me it was 3 ending July 1. 4 Q. So she did indicate that there was some sort of 5 involvement with her PREL contract, her current 6 subcontractor? 7 MS. MCLAUGHLIN: Yes. 8 Q. That's why she -- 9 MS. MCLAUGHLIN: Yes. 10 Q. And since that time in June of 2001, have you 11 had any further contact with Miss Stocksdale or any 12 follow up on that? 13 MS. MCLAUGHLIN: She called me several 14 times afterwards and I told her, you know, that I didn't 15 know anybody who could arrange a loan or we certainly 16 couldn't. Also, along in that time period, our 17 organization thought that it would be nice if we could go 18 over and do training for teachers and parents and 19 providers on Molokai in autism, and she had found out 20 about that and she wanted her technical assistance team 21 to be involved in that, but I was very unclear as to how 22 that would work and so nothing came of that. 23 Q. Okay. And when you say she had maybe inquired 24 several times, how many would be several times? 25 MS. MCLAUGHLIN: I got multiple phone Page 67 1 calls over several days. I didn't answer all the calls, 2 you know, she just kept calling. 3 Q. And when you say that you weren't certain in 4 terms of how her organization would provide any 5 assistance to you for autism training, is that because 6 technical assistance is actually more targeted towards 7 the actual complexes and the schools rather than any type 8 of therapy servicing, is that the reason? 9 MS. MCLAUGHLIN: Yeah. I actually -- I 10 mean I didn't even know about these technical assistance 11 people at that point. And so -- and the way she 12 described it didn't sound like they were involved in 13 actual service provision or -- 14 Q. So even though your organization -- I think you 15 said you have 28 percent of your business on the Big 16 Island, you folks have never heard of this targeted 17 technical assistance concept before? 18 MS. MCLAUGHLIN: No, and I felt really 19 kind of out of the loop after that, so I called providers 20 and I called our various administrators and said have you 21 ever heard of these people, and they hadn't. 22 Q. Okay, thank you very much. 23 CO-CHAIR REPRESENTATIVE SAIKI: Thank 24 you. Vice-Chair Kokubun followed by Representative Ito. 25 VICE-CHAIR SENATOR KOKUBUN: Thank you, Page 68 1 Co-Chair Saiki. 2 BY VICE-CHAIR SENATOR KOKUBUN: 3 Q. Miss McLaughlin, when you mentioned other 4 companies, organizations providing the same kind of 5 services that CARE does, you mentioned Alakai Na Keiki 6 and many others, would you consider -- are you familiar 7 with Loveland Academy? 8 MS. MCLAUGHLIN: Yes. 9 Q. Would you consider them as a competitor in 10 terms of providing similar services that CARE does? 11 MS. MCLAUGHLIN: They provide primarily 12 day treatment. They do have a BPS program. I suppose in 13 that sense they would be a competitor, but I think 14 something that's important to understand about the whole 15 environment here is that there's so many kids needing 16 services that, you know, we tend not to think that way 17 too much, of people. 18 Q. Okay. We earlier had a Dr. David Drews as a 19 witness before the committee. Are you familiar with 20 Dr. Drews? 21 MS. MCLAUGHLIN: Yes. 22 Q. And his position at -- 23 MS. MCLAUGHLIN: Yes. 24 Q. -- I guess now Honolulu Family Guidance Center? 25 As part of a report and audit of his activities, there Page 69 1 was a complaint that was filed regarding specifically how 2 Dr. Drews was authorizing increased services to Loveland 3 during the strike. 4 MS. MCLAUGHLIN: Oh, yes. Uh huh. 5 Q. I believe you were a part of that complaint? 6 MS. MCLAUGHLIN: As I recall it, what 7 happened is that BPS programs provide services during 8 intersessions, holidays, summers, and when the strike was 9 looming, parents were talking to us saying will you be 10 providing intersession services, and I guess we thought 11 that we probably would be because it seemed to be very 12 similar to nonstrike times, and then I started getting 13 calls from our BPS people saying we're not getting 14 authorized for the service but they're being sent to 15 Loveland Academy for that time. And so I called and 16 asked what that was happening or what that was about. 17 Q. You also raised the circumstance that Central 18 Pacific University shares the same address, I guess, as 19 Loveland Academy? 20 MS. MCLAUGHLIN: Yeah. 21 Q. Is that -- obviously that's peculiar to you. 22 Did you investigate that any further or draw any 23 conclusions? 24 MS. MCLAUGHLIN: I just noted that they 25 shared the same address and I was surprised. Page 70 1 Q. When this complaint was brought up before 2 Dr. Drews, he, you know, alluded to the fact that this 3 was just a complaint from a competitor and really didn't 4 amount to much substance. What is your sense of that 5 evaluation? 6 MS. MCLAUGHLIN: I wasn't complaining 7 that they were sending kids there instead of to us, what 8 I was concerned about was that it appeared that they were 9 taking kids that we already had and putting them over 10 there. And that seemed to me to be a disruption in 11 service and all of that. 12 Q. You mean you were servicing -- you had some 13 clients, some students that you were servicing that 14 during the strike got rereferred to Loveland as opposed 15 to your -- to CARE? 16 MS. MCLAUGHLIN: Right. But then I was 17 told that was because Loveland had a day treatment 18 program, but I guess -- I mean it was just different than 19 how -- how things normally ran. 20 Q. And was there any resolution either during the 21 strike or immediately thereafter? 22 MS. MCLAUGHLIN: Ut uh. Kids went to 23 Loveland. 24 Q. Still continued? And what happened after the 25 strike was over? Page 71 1 MS. MCLAUGHLIN: They came back for 2 their normal BPS time. 3 Q. So your company experienced a decrease in the 4 number of clients during the strike? 5 MS. MCLAUGHLIN: Yes, and I think it 6 probably depends on how you define services. I mean if 7 CAMHD was saying well -- I don't know what they were 8 thinking, I mean, you know, I'm sure there was rationale 9 for that. 10 Q. But nevertheless, the number of students that 11 you were servicing through CARE was reduced during the 12 strike? 13 MS. MCLAUGHLIN: Yes. Yes. 14 Q. And the sense is that -- your sense is that the 15 number of students that Loveland Academy was seeing 16 during the strike increased? 17 MS. MCLAUGHLIN: It did. I don't know 18 by exactly how much. Things were pretty hectic during 19 that time and I don't know if they were reimbursed or if 20 they did it out of the goodness of their hearts or, you 21 know, exactly what happened there. 22 Q. Thank you. 23 CO-CHAIR REPRESENTATIVE SAIKI: Thank 24 you. Representative Ito followed by Senator Buen. 25 REPRESENTATIVE ITO: Mr. Chair, I am Page 72 1 speechless and I have no questions to ask the witness. 2 CO-CHAIR REPRESENTATIVE SAIKI: Okay. 3 Thank you, Representative Ito. Senator Buen followed by 4 Representative Kawakami. 5 SENATOR BUEN: Thank you, Co-Chair 6 Saiki. I have no questions. 7 CO-CHAIR REPRESENTATIVE SAIKI: Thank 8 you. Representative Kawakami followed by Senator Slom. 9 REPRESENTATIVE KAWAKAMI: Just a few 10 questions. Thank you, Chair. 11 BY REPRESENTATIVE KAWAKAMI: 12 Q. Mrs. McLaughlin, were both you and your husband 13 doing private services before forming CARE, am I correct? 14 MS. MCLAUGHLIN: We were both in 15 private practice. 16 Q. In private practice. Okay. You were in 17 private practice for how long? 18 MS. MCLAUGHLIN: Before forming CARE? 19 I started my private practice at the end of 1991 to '99, 20 so about seven, eight years. 21 Q. Both of you? 22 MR. MCLAUGHLIN: No. Since about 1983. 23 Q. You were earlier, right after then. Okay. You 24 formed CARE in 1999? 25 MS. MCLAUGHLIN: Yes. Page 73 1 Q. Okay. So that's fairly recent. 2 MS. MCLAUGHLIN: Yes. 3 Q. Okay. But in between you said Hoa Hana was 4 formed? 5 MS. MCLAUGHLIN: In 1997. 6 Q. '97, and so it lasted two years and was 7 dissolved? 8 MS. MCLAUGHLIN: Right. 9 Q. So there was some kind of -- as you kind of 10 mentioned, not trouble, but disagreements, etc., I kind 11 of got that -- 12 MS. MCLAUGHLIN: Just differences, you 13 know, in how one approaches things. 14 Q. Yeah. So you disagreed on approaches, etc.? 15 Is that it? 16 MS. MCLAUGHLIN: Probably to some 17 extent, but I don't think there was anything right or 18 wrong, it's just different people all trying to do a 19 similar job. 20 Q. Okay. So it lasted only two years. What I 21 wanted to know now, you have CARE and you have 100 22 employees, you said? 23 MS. MCLAUGHLIN: I think so. I know 24 how many contractors we have. I didn't count my employee 25 number. Page 74 1 Q. Okay. Well, around that? 2 MS. MCLAUGHLIN: Yeah. 3 Q. What I wanted to ask more was in terms of group 4 therapy. 5 MS. MCLAUGHLIN: Yeah. 6 Q. Okay. Versus one to one. 7 MS. MCLAUGHLIN: Right. 8 Q. How much -- let's say how many children you 9 service to begin with? 10 MS. MCLAUGHLIN: Over the two years we 11 serviced 5,005. 12 Q. Okay. Would you say that a lot of the time was 13 in group therapy except for those that needed one on one? 14 MS. MCLAUGHLIN: No, only about two 15 percent of our services were in group therapy. 16 Q. And that was because you said it was difficult 17 to make it happen? 18 MS. MCLAUGHLIN: Yeah. There are 19 barriers to forming groups. 20 Q. Uh huh. Okay. I guess that's about all, 21 Chairman, that I have. Thank you very much. Thank you. 22 CO-CHAIR REPRESENTATIVE SAIKI: Thank 23 you. Senator Slom followed by Representative Leong. 24 SENATOR SLOM: Co-Chair, point of 25 information. As you know, I'm very seldom speechless, Page 75 1 and I'm just wondering if because my colleagues were 2 speechless, I get 45 minutes of questioning. 3 CO-CHAIR SENATOR HANABUSA: Try again. 4 SENATOR SLOM: If you don't try, you 5 don't go. Thank you. 6 BY SENATOR SLOM: 7 Q. Mrs. McLaughlin, I'm a little curious. You 8 were not subpoenaed. You came here on your own free 9 will. We have people running away from this committee. 10 Why did you come? 11 MS. MCLAUGHLIN: Well, I think that the 12 committee is asking good questions and I'm hoping that 13 this would be an opportunity for us to exchange 14 information. You know, I'm anxious to know what the 15 legislators' concerns are and I'd also like people to 16 know what we're doing. And when I say we, I mean there 17 are a lot of other organizations doing exactly the same 18 thing that we're doing out there as well, and if there's 19 problems with what we're doing I want to know it and I 20 also want people to know that -- some of the good things 21 that are happening. 22 Q. How would you characterize the transition from 23 the Department of Health to the Department of Education 24 relating to Felix? 25 MS. MCLAUGHLIN: I think a lot of hard Page 76 1 work went into it on all sides. Some of it was positive, 2 with careful attention being paid to the needs of 3 children, some of it was very difficult with transitions 4 not necessarily being in the best interests of the kids. 5 Q. Is there an attitudinal change or difference 6 between a DOH -- DOH and DOE as they approach the problem 7 that you're aware of? 8 MS. MCLAUGHLIN: To some extent, yes. 9 They're -- and it's not -- this shouldn't be generalized 10 to everyone in the DOE because there's differences, you 11 know, from person to person, school to school within the 12 DOE. But there's clearly been a sense that often in the 13 DOE, and again, I guess I want to protect them a little 14 bit, is that they have been the ones working with 15 children and for many years not seeing any progress with 16 these kids. They see them end up institutionalized or in 17 Halawa or something like this. We're seeing that become 18 different. I don't think many of them have had the 19 opportunity yet to have their past experience catch up to 20 the current, so many of those people are fairly negative. 21 I've been told, you know, that these children aren't 22 worth anything, you know, why should we waste time and 23 money and energy on them, they'll never amount to 24 anything, and when I hear that I just know that these 25 people haven't had the opportunity to really see what can Page 77 1 be done with the children, but that is present, there's 2 the push to save money, the DOE people, most of them are 3 working very hard to save all of us money and I think 4 that's really good. On the other hand, sometimes that 5 cuts across purposes to the child. 6 Q. Almost every witness that we've had has talked 7 about the problem regarding TAs, the shortage of TAs. 8 What's your take on that? 9 MS. MCLAUGHLIN: Well, the job is very 10 difficult. It's very nonrewarding. You're working with 11 children who don't hug you, they don't smile at you, they 12 kick you, bite you, hit you, throw things, it's not 13 pleasant work. The hours are difficult in the sense that 14 you're working evenings, weekends. We have requests for 15 people at 5:30 a.m. to work for one hour, and it becomes 16 very difficult to fill those positions. The pay level 17 isn't high, the requirements for training and supervision 18 are high. Those are some of the obstacles to getting 19 people in. A lot of people come in for a day or two and 20 they say forget it, and we've put lots of time and energy 21 into training and they just can't hack it. 22 Q. A couple of people that have testified before 23 us have indicated or made an allegation basically that 24 some of the parents have been abdicating their 25 responsibilities in favor of TA services. Do you believe Page 78 1 that's a fair or accurate statement? 2 MS. MCLAUGHLIN: You know, it's 3 interesting because, you know, I supervise providers and 4 often times there's a new provider coming in, that's 5 their first reaction, is how can this person be getting, 6 you know, 30 hours of TA service, where does the 7 parenting come in? Usually within hours of meeting with 8 the family they're yelling for more TA services. I think 9 it's important to understand what's happened, 10 particularly in the autism field. When I first started 11 out in this field, my very first placement was in the 12 backboards of Napa State Hospital working with autistic 13 kids. When I walked in there, okay, I'm a college 14 student finishing up my degree, the first thing I noticed 15 was that there was a row of blood around the wall 16 spattered. Then I looked at the kids and they had knobs 17 on their heads. You know, the movies hadn't even come up 18 with kids that looked like this. There was urine, feces 19 all over the place. This was autism back in 1973. These 20 kids today, if we get them early, we have them 21 mainstreamed by first grade. Now, that takes 30 to 40 22 hours of intensive work during the week. I have parents 23 who have had their noses broken, their ribs broken, 24 they're bruised from these kids, and when these parents 25 are saying I think I need some respite care or I need TA Page 79 1 help, that's what they're responding to. They're 2 parenting at a level above and beyond what almost any of 3 us would ever ever have encountered. I mean I thought I 4 had it bad when once I was stupid enough to take my two 5 year old twins up to the top floor of Liberty House and 6 they got into something and then they threw a temper 7 tantrum and I carried them under my arms, and every time 8 I walk into Liberty House Ala Moana I remember this, 9 okay, because I really stupidly rode the escalators all 10 the way down. I didn't think of going out the nearest 11 exit and the whole store stopped and watched these kids 12 screaming at me, all right? Minor compared to what these 13 parents go through every single day. We have parents who 14 have never left their house because the last time they 15 did, the kid destroyed the Blockbuster store. This sort 16 of thing goes on constantly. So no, I don't think 17 parents are abdicating their responsibilities. There's 18 about an 80 percent divorce rate with parents of autism 19 children, and they didn't start out bad. Okay, they 20 started out as good as any of us sitting in this room, 21 they should have a 50 percent divorce rate. 22 Q. Final question. I've been given time. Final 23 question. Mrs. McLaughlin, do you feel that this 24 investigative committee in any way is posing a threat to 25 the services of the Felix kids? Page 80 1 MS. MCLAUGHLIN: I hope not. I think 2 these are good questions that are being asked. I'd like 3 to know where all the money is going, too. You know, 4 when I look at the number of kids that we've treated, the 5 number of kids that other agencies have treated and the 6 amount of money that's been spent, you know, we probably 7 spent twelve million over two years and treated 5,000 8 kids. That's half the Felix population. We didn't do 9 all the treatments, some of the kids got some other 10 services from other agencies, but the average kid is 11 probably consuming about 24, $2,500 a year in service 12 money. I'd like to know, you know, where the other 900 13 million dollars went. I think that's a good question and 14 I'm glad that the committee is pursuing that and I trust 15 that the legislature would pursue that for anybody who's 16 getting a billion dollars, whether it's us or the 17 construction industry or, you know, whoever gets this. 18 These are good questions. 19 Q. Thank you. Thank you, Co-Chair. 20 CO-CHAIR REPRESENTATIVE SAIKI: Thank 21 you. Representative Leong followed by Senator Matsuura. 22 REPRESENTATIVE LEONG: Thank you, Chair 23 Saiki. 24 BY REPRESENTATIVE LEONG: 25 Q. Some of my questions have already been Page 81 1 answered, but I've got them so I'll just go over them 2 briefly. I just wanted to know about the ages of these 3 students that you have that you're working with, the 4 number of the students -- of the children involved, their 5 ages and the number involved, and then you mentioned 6 autism, so you do have several autistic children that 7 whom you're working with. And also, in the days of the 8 week, how -- what time element do you work with these 9 children? Is it seven days a week, so in that order, if 10 you could just briefly state it to clarify it? 11 MS. MCLAUGHLIN: The ages, we have a 12 zero to three contract clause also, so we see kids from 13 infancy to three. The rest of the kids are ages three 14 through 20. The average age is around eleven to twelve. 15 The gender mix is about 70, 75 percent male, 20, 25 16 percent female. The number of autistic kids, we've seen 17 about 200 kids, so I think about half the autism 18 population. 19 Q. And in terms of duration of time -- 20 MS. MCLAUGHLIN: Oh, yes. During the 21 day, our services start very early. First of all, our 22 therapists are on call seven days a week, 24 hours a day. 23 If they leave the island or if they go out to a great 24 dinner with drinks, they've got to get coverage for 25 themselves, and we have to know who that coverage is, so Page 82 1 once you're a provider, that's it. Your time is ours and 2 the kids'. And the services again are from very early in 3 the morning till sometimes as late as midnight and calls 4 in between. 5 Q. And is that for like the whole week, like seven 6 days a week? 7 MS. MCLAUGHLIN: Seven days a week, 52 8 weeks a year. 9 Q. Okay. And my last question is earlier you 10 stated in terms of what your goals were in forming this 11 organization. You said that you wanted to provide a 12 bigger pool for -- for the population and also, you want 13 to learn to assess properly and be able to document it. 14 Are you talking about when you have a case that everybody 15 uniformly assess the patient or assess the child, is this 16 really -- it seems like this could be a problem because 17 not everybody, you know, presents documents. Not 18 everybody seems to do it uniformly. Is this today a 19 standard problem? Is that what you mean by to document 20 and assess? 21 MS. MCLAUGHLIN: I think I was 22 referring -- 23 Q. You know, like teachers have to do report 24 cards. 25 MS. MCLAUGHLIN: Right. Page 83 1 Q. So you -- 2 MS. MCLAUGHLIN: I think what I was 3 referring to earlier was talking about initial 4 assessments, but in terms of documentation of say 5 treatment outcomes, I think that's really important. We 6 have a system where we require our providers to collect -- 7 using specific tools for collecting the data, treatment 8 outcome measures, which we require every three months. 9 Now, within that, there are some types of diagnoses 10 particularly in the autism spectrum where we collect 11 information daily and then that's compiled weekly and 12 then monthly, and then eventually quarterly. All of our 13 services are recorded on line. We don't do anything 14 paper. So all services are recorded in real time on line 15 including our treatment outcomes, and so if we want to 16 know how our PD autism kids are doing, I can quickly pull 17 that report and it will tell me, you know, you've treated 18 this many kids with this type of treatment outcome using 19 this particular type of instrument and we have chosen 20 different instruments that are nationally recognized as 21 instruments appropriate for assessing progress, and we -- 22 some of those instruments are also the same instruments 23 that CAMHD has chosen for treatment outcome measurements 24 and we use all the ones that they require as well. 25 Q. So therefore, if a child leaves you, these Page 84 1 388uments or this information could be transferred to the 2 child wherever he's going or gone? 3 MS. MCLAUGHLIN: Oh, yes. 4 Q. Thank you very much. 5 MS. MCLAUGHLIN: It's also available on 6 line to people, say in CAMHD or the DOE who would be 7 authorized to see that. 8 Q. Thank you very much. Thank you, Chair. 9 CO-CHAIR REPRESENTATIVE SAIKI: Thank 10 you. Senator Matsuura followed by Representative 11 Marumoto. 12 REPRESENTATIVE MATSUURA: Thank you, 13 Co-Chair. 14 BY REPRESENTATIVE MATSUURA: 15 Q. You know, you always chuckle saying, you know, 16 that you're -- or you're a for profit company not making 17 too much profit, but I guess we're looking at your staff. 18 You've got 100 employees, 97. Actually you are running 19 quite a sizable -- I mean with 100 employees, 97, your 20 payroll and your -- for your staff is well over a million 21 dollars a month. And basically what I'm trying to get 22 at, because we've been reviewing a lot of different 23 agencies that have been coming up, if actually you were 24 looking at -- from a business standpoint, the way our 25 system is set up, you could highly profit from the system Page 85 1 if you wanted to. If you did not have like what you 2 said, did not have the best interest of the child in 3 mind, you could formulate groups, you could formulate 4 double up, triple up, not really care about what's good 5 for the child but yet put them in situations where you 6 can profit from them. 7 MS. MCLAUGHLIN: I don't think so. I 8 think it would be difficult to do that. Either that or I 9 just haven't figured it out. 10 Q. Maybe because you're more of a clinician than 11 you are a business person. 12 MS. MCLAUGHLIN: Yeah. If anybody 13 wants to suggest a business consultant. I think that the 14 way it is set up, there's a lot of auditing that occurs. 15 Every service that is provided is audited. I mean every 16 hour of service is audited. I mean we're down to arguing 17 about words like should we include the world observe in a 18 therapy session. I mean that's fairly intense auditing, 19 I think, and I think some of the natural barriers go 20 against setting up ways to profit, like say getting 20 21 kids in a group or something like that. That's not 22 possible to happen. 23 Q. Does CARE have an exclusivity like how Loveland 24 has exclusivity on certain children? Apparently there's 25 some kind of a gray book out there that everybody has to Page 86 1 use, and in our last testimony, one of the testifiers 2 said that for certain types of children Loveland has the 3 exclusivity, they couldn't call anybody else but 4 Loveland. 5 MS. MCLAUGHLIN: I'm not aware of that. 6 Q. So actually, if you really look at -- the 7 testimony of Dr. LeMahieu and certain other things we 8 looked at are Loveland investigative tapes, you could see 9 if it was manipulated there could be -- there's quite a 10 considerable amount of profit that could be billed, even 11 providing services, billing for services that were not 12 even provided? 13 MS. MCLAUGHLIN: Well, that would be 14 difficult to do, I think, because every parent is sent by 15 the State a list of the services that were billed. Just 16 like if you have HMSA, you know, you get a sheet saying 17 your doctor billed us for this many services on these 18 dates at this amount. Parents get the same thing from 19 the State. And so a parent can look at that and go wait 20 a minute, this didn't happen, and I've had a couple of 21 calls from parents saying did this happen and then I 22 would sit down with them and we'd go over their calendar 23 and ours, and sure enough it did, and they forgot that 24 they had their kid at auntie's house that day, and that's 25 where the kid was seen, you know, that sort of thing. So Page 87 1 I think that, you know, the State has done a good job of 2 building some safeguards in on that kind of stuff. 3 Q. Just one more question. Let me back up to what 4 my previous -- what your answer was. You said you didn't 5 know about this gray book where the care coordinators had 6 in terms of contracting out services? 7 MS. MCLAUGHLIN: No. That's the first 8 I'm hearing about that. I've heard about individual 9 providers being blacklisted by people because maybe they 10 said something in a report that someone didn't like, but 11 that's all I've heard. 12 Q. So in other words, you heard of providers being 13 blackballed because of their criticism, but yet you 14 didn't hear about where certain providers were actually 15 offered exclusivity in their manuals? 16 MS. MCLAUGHLIN: No. 17 Q. Okay, thank you. 18 CO-CHAIR REPRESENTATIVE SAIKI: Thank 19 you. Representative Marumoto followed by Senator 20 Sakamoto. 21 REPRESENTATIVE MARUMOTO: Thank you, 22 Mr. Chairman. 23 BY REPRESENTATIVE MARUMOTO: 24 Q. Is it Dr. McLaughlin? 25 MS. MCLAUGHLIN: Yes. Page 88 1 Q. You were talking about feeling a little bit out 2 of the loop when you heard about this targeted technical 3 assistance, but you phoned around to find out more about 4 it. When you did, did you hear anything about Na Laukoa 5 at the time? I'm wondering whether in your personal 6 professional estimation, whether you felt that this 7 entity was qualified to undertake this contract. 8 MS. MCLAUGHLIN: I didn't -- I wasn't 9 even thinking or looking at that. I just was feeling out 10 of the loop like I am now about the gray book. I'm 11 learning all kinds of things, and I just thought maybe 12 that was something I should have known about or, you 13 know, taken advantage of and so I just had asked about 14 that. Nobody said anything about qualifications. 15 Q. I guess we've been looking at this entity a 16 little closely, but do you think that the leader of this 17 group is qualified to provide targeted technical 18 assistance, or the staff? 19 MS. MCLAUGHLIN: Yeah. Again, I didn't 20 look into -- for qualifications, I was just trying to 21 sort through the information. 22 Q. Okay. Yet this person is a colleague and a 23 friend? 24 MS. MCLAUGHLIN: Well, I met her three 25 times and talked with her and had cordial conversations Page 89 1 with her. 2 Q. Okay. But you're not familiar with her 3 background at all? 4 MS. MCLAUGHLIN: Well, I know that she -- 5 she told me that she had started college to work on 6 getting the education needed for this. She told me that 7 she had hired people who had degrees and licenses. She 8 told me that she had I guess run a modeling agency or 9 maybe still does. 10 Q. I see. But you did mention that you felt that 11 Mrs. Stocksdale, is that her name, received this contract 12 by virtue of her close relationship with the 13 superintendent? 14 MS. MCLAUGHLIN: I -- she told me she 15 had the close relationship and that she had the contract. 16 Q. Thank you very much. 17 CO-CHAIR REPRESENTATIVE SAIKI: Thank 18 you. Senator Sakamoto followed by Co-Chair Hanabusa. 19 SENATOR SAKAMOTO: Thank you, Chair. 20 BY SENATOR SAKAMOTO: 21 Q. I guess kind of following up on Senator 22 Matsuura's question on the gray book or whatever he 23 called it, my recollection is Loveland had the 24 opportunity or contract to provide day treatment 25 services, and my understanding from other testifiers was Page 90 1 that they were the only one within this geographic area 2 with those particular day treatment services, so I think 3 that's what he was referring to. 4 MS. MCLAUGHLIN: Oh, okay. 5 Q. So who has what types of fee for service 6 opportunities, and just as you had behavioral BPS, 7 whatever, they had that as well. 8 MS. MCLAUGHLIN: Right. 9 Q. But for autism, the type that Loveland had, I 10 guess our understanding was they were the only provider 11 in this geographic area. 12 MS. MCLAUGHLIN: I believe that's 13 right. Yes, yes, and there would be lists then of people 14 who provide what types of services. 15 Q. Okay. So that whatever you call it, I believe, 16 so it's who's eligible to whatever co-service, who they 17 can be referred to? 18 MS. MCLAUGHLIN: Yeah. Okay. 19 Q. Related to the outcomes, I'm glad we're not in 20 1973, and it's sad to hear what you're sharing about what 21 occurred then. Where we're at now, how much of the 22 treatments, whether it's autism or other types of 23 disabilities are evidence based as opposed to trial and 24 error? 25 MS. MCLAUGHLIN: In the last few years Page 91 1 we've had an explosion of evidence, the ability to be 2 evidence based. Research in the behaviorial sciences 3 takes a long time because if you're not giving a pill to 4 a kid, it may take weeks, months, years to actually see 5 the outcome and we're finally benefiting from that. So I 6 believe that for the practices that we and other agencies 7 are employing, it is evidence based. There are good 8 studies, CAMHD has been collecting those studies, we all 9 are working hard to stay up to, you know, speed with the 10 best practices and then we make sure that our providers 11 are also aware of those and we supervise to make sure 12 they're employing those practices. 13 Q. At the current time or in the recent past, has -- 14 have those treatment guidelines or best practices been 15 something that's dictated to you saying CARE, here are 16 the best practices that the Department of Health, the 17 Department of Education recommends, or is that something 18 that you and your independent contractors or 19 subcontractors determine based on their experience in 20 employing their best practices? 21 MS. MCLAUGHLIN: There's a body of 22 research literature, and CAMHD has certainly made that 23 available to us, have encouraged us to attend conferences 24 on this and have encouraged us very strongly to adhere to 25 effective practices, and DOE is also taking that Page 92 1 approach. I have felt that it's a collaborative effort 2 as well. I can E-mail people at CAMHD and say are you 3 aware of this and I'll get E-mails back saying we just 4 heard this from NIH, check this out, you know, so there's 5 a real effort to stay on that cutting edge of what will 6 be most effective. 7 Q. So at the present time, even though there's a 8 this transition where some providers' employees may now 9 become Department of Education employees, there's still a 10 professionalism and a collegial atmosphere as opposed to 11 a competitive atmosphere between the DOE and the 12 providers? 13 MS. MCLAUGHLIN: There's variability in 14 that. Some providers -- DOE has stolen some of our best 15 providers, what can I say? And that's good. I think 16 some providers are threatened by this as they see their 17 accounts drop and some of them have acted professionally, 18 some may not have, and we all work hard to make sure that 19 professionality is maintained. 20 Q. Okay. I appreciate your candid answers. One 21 more question. Related to the technical assistance from 22 whatever you know of it now, even though you may not have 23 known of it before, had you known of an opportunity to 24 provide the technical assistance, would CARE have been an 25 entity that would have said we can provide that service Page 93 1 and here's our proposal? 2 MS. MCLAUGHLIN: Probably if it had 3 been a public bid. We, along with a number of agencies, 4 would have bid on it. 5 Q. Based on what you know, how many other agencies 6 would have said and we'd also like to submit our 7 proposal? 8 MS. MCLAUGHLIN: Probably half a dozen 9 to a dozen. 10 Q. Okay, thank you. Thank you, Chair. 11 CO-CHAIR REPRESENTATIVE SAIKI: Thank 12 you. Co-Chair Hanabusa. 13 CO-CHAIR SENATOR HANABUSA: Thank you. 14 BY CO-CHAIR SENATOR HANABUSA: 15 Q. Mrs. McLaughlin, something that you said is 16 troubling, and that's during the strike, and you said 17 that certain of your clients were routed to Loveland. 18 It's my understanding that part of the biopsychosocial 19 therapy is the continuity, so wouldn't an action such as 20 that affect the children's development? 21 MS. MCLAUGHLIN: Yes. 22 Q. So your TAs did not follow them to Loveland? 23 MS. MCLAUGHLIN: Our biopsychosocial 24 staff did not. I cannot speak to whether or not an 25 individual TA might have gone. Page 94 1 Q. Did you find that when the children were, as 2 you said, quote unquote, returned at the end of the 3 strike period, that you had additional work to do with 4 them? 5 MS. MCLAUGHLIN: You know, I'd have to 6 follow up on that. 7 Q. I mean the committee's concern has always been 8 the children. 9 MS. MCLAUGHLIN: Right. 10 Q. And something like that, you see a major 11 disruption in a group that should not have suffered that. 12 MS. MCLAUGHLIN: Right. 13 Q. And I will represent to you that no one -- when 14 we were going through this with Loveland, no one ever 15 mentioned that something like this had happened and we 16 were aware of your complaint that you had filed. 17 MS. MCLAUGHLIN: Uh huh. 18 Q. The other issue is when Dr. Kravetz was here 19 and he testified for Alakai Na Keiki, he said that he's 20 suffering a decrease in the number of clients. Are you 21 experiencing the same thing? 22 MS. MCLAUGHLIN: Yes. Someplace here I 23 actually have that. 24 Q. You don't have to give me an exact figure. It 25 was like 1,200 to 500, if I recall. Page 95 1 MS. MCLAUGHLIN: Yeah. We were 2 averaging -- oh, 16, 1,700 a month before that and then 3 it's somewhere between eight and 900 now. 4 Q. Okay. The other thing that I recall 5 Dr. Kravetz saying is that he put in a bid to become a 6 day treatment center like Loveland and he was unable to 7 get that. Are you familiar with that bid process? 8 MS. MCLAUGHLIN: Yes, I am. 9 Q. So did you put in to be a day treatment center 10 as well? 11 MS. MCLAUGHLIN: We did, and we had an 12 identified classroom and agreements ready to go. 13 Q. And you were not awarded that contract as well? 14 MS. MCLAUGHLIN: No. No. 15 Q. So would this be in competition to -- with 16 Loveland? 17 MS. MCLAUGHLIN: It probably was. I 18 mean I'm sure there are a lot of people who bid on that. 19 Q. Because the impression we've been left with is 20 that Loveland is the only game in town because they're 21 the only ones who can provide this, and then with 22 Dr. Kravetz's testimony, we became aware of a bid and 23 CAMHD not awarding it, so it's good to know that you're 24 also in that category. You mentioned that there were 25 three occasions when you met or had met Kaniu Stocksdale. Page 96 1 Was the June 2001 occasion like the third or the first of 2 the three occasions? 3 MS. MCLAUGHLIN: The third. 4 Q. The third? So when had you known her before 5 that? 6 MS. MCLAUGHLIN: I think I met her 7 first actually in May and that I think came out of -- I 8 think I met her sort of in passing at a provider meeting 9 and a group of us then had lunch and then I later met her 10 one other time. 11 Q. Is that May of this year or May of last year? 12 MS. MCLAUGHLIN: This year. 13 Q. This year? And another time before the June 14 meeting? 15 MS. MCLAUGHLIN: Yeah. So I think I 16 probably met her a couple times in May and then once in 17 June. 18 Q. You know, Mrs. McLaughlin, in May did Miss 19 Stocksdale talk about her relationship with the 20 superintendent as well then? 21 MS. MCLAUGHLIN: She talked extensively 22 about him and I was sort of -- I was curious at that 23 point. 24 Q. And that was in May? 25 MS. MCLAUGHLIN: Yeah. Page 97 1 Q. So this discussion about her intimate 2 relationship with the superintendent, did that come out 3 in May or did that come out in your June conversation? 4 MS. MCLAUGHLIN: June. 5 Q. In the June conversation? Are you familiar 6 with the entity called PREL? 7 MS. MCLAUGHLIN: I've heard of it. 8 Actually, I hadn't heard about it till she told me about 9 them. 10 Q. And how did she explain the relationship 11 between Na Laukoa and PREL? 12 MS. MCLAUGHLIN: She said that the 13 monies on the technical assistance contract had been 14 passed through PREL. 15 Q. Did she give a reason why it was passed through 16 PREL? 17 MS. MCLAUGHLIN: I don't recall. 18 Q. From your meetings with Ms. Stocksdale, if it 19 ever came up, did you get a sense that she was familiar 20 with the provisions of the IDEA? 21 MS. MCLAUGHLIN: I didn't go into much 22 detail on that with her. 23 Q. Did Miss Stocksdale give you any indication 24 that the contract she was receiving through PREL was 25 primarily because of her relationship with Dr. LeMahieu Page 98 1 and he had arranged it or give you a sense that he had 2 arranged it? 3 MS. MCLAUGHLIN: That was my 4 understanding. 5 Q. Thank you very much, Co-Chair Saiki. 6 CO-CHAIR REPRESENTATIVE SAIKI: Thank 7 you. I just have a couple of questions. 8 BY CO-CHAIR REPRESENTATIVE SAIKI: 9 Q. In your discussions with Miss Stocksdale in May 10 and June 2001, did Miss Stocksdale ever mention a person 11 by the name of Ivor Groves? 12 MS. MCLAUGHLIN: Yes. 13 Q. What was the context of that? 14 MS. MCLAUGHLIN: His name sort of 15 appeared several times. I'm trying to remember 16 specifics. I'm not sure. 17 Q. Well, do you generally recall what the context 18 of that conversation was? 19 MS. MCLAUGHLIN: I think it would be 20 things like he'd say well, I told Ivor Groves this or I 21 asked him that or he feels this or that. She led me to 22 believe that she had extensive contact with him. 23 Q. Was there any -- was his name used in reference 24 with the contract that was awarded to Na Laukoa? 25 MS. MCLAUGHLIN: I don't recall that Page 99 1 being a decision making capacity. It might have been in 2 things more like well, he thinks that this should be done 3 or that should be done. 4 Q. But you don't remember exactly what -- 5 MS. MCLAUGHLIN: No. 6 Q. Did Miss Stocksdale ever mention the name of 7 Jeff Portnoy? 8 MS. MCLAUGHLIN: I believe she may 9 have. Yeah. 10 Q. Do you recall what the context was? 11 MS. MCLAUGHLIN: That may have been in 12 the context of discussing the czar issue with LeMahieu. 13 Q. Did she say that Mr. Portnoy had offered the 14 position to Dr. LeMahieu? 15 MS. MCLAUGHLIN: The conversation was 16 involved around that and I don't remember precisely her 17 words on that. 18 Q. Okay. Thank you very much. 19 CO-CHAIR REPRESENTATIVE SAIKI: 20 Members, at this point we'll take follow up questions, 21 first by Special Counsel. 22 SPECIAL COUNSEL KAWASHIMA: Just a few, 23 Mr. Chair. 24 BY SPECIAL COUNSEL KAWASHIMA: 25 Q. Mrs. McLaughlin, was it your understanding that -- Page 100 1 when you mentioned earlier when Chair Hanabusa was 2 questioning you about going through PREL, was it your 3 understanding that PREL was being used sort of as a 4 conduit through which Na Laukoa would get the work to do 5 whatever they were doing for the special education 6 students? 7 MS. MCLAUGHLIN: Yes. 8 Q. And did she mention that the superintendent had 9 attempted to let this contract to Na Laukoa directly but 10 ran into such opposition from his administration people 11 that he had to therefore use PREL as that conduit? 12 MS. MCLAUGHLIN: I don't -- she told me 13 that he'd had a lot of opposition and I guess I was just 14 trying to understand who all the different players were, 15 so I don't recall that that connection was made. 16 Q. All right. She did mention opposition though? 17 MS. MCLAUGHLIN: Oh, yes. 18 Q. And she did mention opposition as to Na Laukoa 19 and herself? 20 MS. MCLAUGHLIN: Yes. 21 Q. And did she mention using Federal funds, 22 Federal impact funds to fund this contract so as to not 23 come under the purview of the legislature? Do you recall 24 her saying anything of that type? 25 MS. MCLAUGHLIN: No. Page 101 1 Q. All right. Thank you, ma'am. No further 2 questions. 3 CO-CHAIR REPRESENTATIVE SAIKI: Thank 4 you. Members, any follow up questions? Senator Slom? 5 BY SENATOR SLOM: 6 Q. Thank you, Co-Chair. Just one follow up 7 question, Ms. McLaughlin. In answer to a question posed 8 by Senator Matsuura, you said that you were aware of 9 blacklisting of providers. My question is was this 10 alleged blacklisting because of either objections that 11 they may have raised about various contracts or in trying 12 to provide information to this committee or to other 13 sources or anything else? 14 MS. MCLAUGHLIN: I don't think the -- 15 as I -- or what I've been told the blacklisting was for 16 was some of it was because somebody maybe didn't turn in 17 a monthly summary and they weren't up on their paperwork. 18 Okay. So that would be one reason. Another reason might 19 be fairly vague, and I'm still trying to track it down, 20 apparently they just didn't have a good relationship with 21 someone in the system. And then a third reason would be 22 that if somebody didn't like a report that somebody had 23 been made, and we have to be extremely careful when we 24 make these assessments that we don't name -- for example, 25 we can't say this child needs a therapeutic aide. We can Page 102 1 say this child needs intensive services throughout 2 certain hours of the day and then it's up to the IEP team 3 to say that. I've had people blacklisted because they 4 suggested that the team might want to consult with 5 another team member about a treatment plan. Some of our 6 people that have been blacklisted have been people who 7 have had to testify in due process hearings or in other 8 court cases. These sorts of things have happened. 9 Q. Have you heard at any time from anyone the 10 threat of retribution for any provider or individual who 11 testified before this committee or to any agency of the 12 State government? 13 MS. MCLAUGHLIN: No, I have not had it 14 said, you know, or heard it said don't testify to this 15 committee. 16 Q. Okay, thank you. 17 SENATOR SLOM: Thank you, Mr. Chair. 18 CO-CHAIR REPRESENTATIVE SAIKI: Thank 19 you. Members, any other follow up questions? 20 REPRESENTATIVE ITO: Yes, Co-Chair. 21 CO-CHAIR REPRESENTATIVE SAIKI: 22 Representative Ito. 23 REPRESENTATIVE ITO: Thank you very 24 much. 25 BY REPRESENTATIVE ITO: Page 103 1 Q. You know, talking to Mrs. Stocksdale, did she 2 ever use the term receivership? I know you mentioned she 3 used the word czar. 4 MS. MCLAUGHLIN: Yes. I think the -- 5 what she said is if it goes into receivership then he 6 would -- Dr. LeMahieu would become the czar. 7 Q. Become the czar? 8 MS. MCLAUGHLIN: Yes. 9 Q. Did she mention anything about the Board of 10 Education? You know, the oversight role and -- 11 MS. MCLAUGHLIN: She did, and I just 12 remember her talking about that. I don't remember 13 precisely the content of it. 14 Q. Maybe was it -- I mean what was the tone? 15 MS. MCLAUGHLIN: I think the tone was 16 that she didn't know how supportive they were of 17 Dr. LeMahieu, hoped they would be, wanted me to talk to 18 people and get them to be supportive of him. 19 Q. Okay. Thank you very much. 20 MS. MCLAUGHLIN: Yeah. 21 REPRESENTATIVE ITO: Thank you, 22 Mr. Chair. 23 CO-CHAIR REPRESENTATIVE SAIKI: Thank 24 you. Members, any other follow ups? Co-Chair Hanabusa. 25 BY CO-CHAIR SENATOR HANABUSA: Page 104 1 Q. Yes. This bid issue troubles me. What did you 2 submit the bid to to become a day treatment center? 3 MS. MCLAUGHLIN: CAMHD. 4 Q. It was CAMHD. Do you know who made the 5 decisions on the bid itself? 6 MS. MCLAUGHLIN: No. 7 Q. It would be something internal to CAMHD? 8 MS. MCLAUGHLIN: Yeah. I think they 9 had a panel of people who reviewed it and they have a way 10 of rank ordering it and there's a whole list of criteria 11 that they use to order it and I thought that's how the 12 decisions are made. 13 Q. But you have no idea who's on that panel? 14 MS. MCLAUGHLIN: Ut uh. Maybe they 15 told us, but I certainly don't remember. 16 Q. Well, does Dr. Drews' name sound familiar? Do 17 you know if he was on that panel? 18 MS. MCLAUGHLIN: I don't think he was. 19 I don't know. He might have been, but I don't recall. 20 Q. Okay. Thank you. That was my follow up. 21 CO-CHAIR REPRESENTATIVE SAIKI: Thank 22 you. Members, any other follow up questions? If not, 23 Mr. and Mrs. McLaughlin, thank you very much for your 24 testimony today. 25 MS. MCLAUGHLIN: Thank you. Page 105 1 SPECIAL COUNSEL KAWASHIMA: Go for 2 awhile, then break for lunch. 3 CO-CHAIR REPRESENTATIVE SAIKI: Okay. 4 Members, our next two witnesses are Sharon Nobriga and 5 Vicky Followell. 6 SPECIAL COUNSEL KAWASHIMA: Oh, 7 Co-Chairs, during the break, Mrs. McLaughlin gave me some 8 materials that she provided from their organization. I 9 informed her that we would give it to the committee 10 members and decide what should be done with it. Is there 11 an affidavit with any kind of sworn statement with it? 12 MS. MCLAUGHLIN: It's just the -- and 13 there's also the subpoena. Shall we just leave them 14 there? 15 SPECIAL COUNSEL KAWASHIMA: All right. 16 Yes, just leave them there. Thank you. 17 CO-CHAIR REPRESENTATIVE SAIKI: 18 Members, we'll administer the oath at this time. 19 CO-CHAIR SENATOR HANABUSA: First of 20 all, Ms. Sharon Nobriga, do you solemnly swear or affirm 21 that the testimony you're about to give will be the 22 truth, the whole truth and nothing but the truth? 23 MS. NOBRIGA: Yes. 24 CO-CHAIR SENATOR HANABUSA: Thank you. 25 And is it Followell? Page 106 1 MS. FOLLOWELL: Correct. 2 CO-CHAIR SENATOR HANABUSA: Okay. Miss 3 Vicky Followell, do you solemnly swear or affirm that the 4 testimony you're about to give will be the truth, the 5 whole truth and nothing but the truth? 6 MS. FOLLOWELL: Yes. 7 CO-CHAIR SENATOR HANABUSA: Thank you 8 very much. Members, we'll be following the usual 9 process, so we'll begin with Mr. Kawashima. 10 SPECIAL COUNSEL KAWASHIMA: Thank you, 11 Madam Chair. 12 E X A M I N A T I O N 13 BY SPECIAL COUNSEL KAWASHIMA: 14 Q. Let's start with stating your name and business 15 address, please, Ms. Followell. 16 MS. FOLLOWELL: Vicky Followell. PO -- 17 I don't know our street address but I have a PO Box. PO 18 Box 700310, Kapolei, Hawaii 96709. 19 Q. Thank you. Ms. Nobriga? 20 MS. NOBRIGA: Sharon Rose Nobriga. 21 Same address as Vicky Followell stated. 22 Q. All right. And my understanding is that you 23 are co-executive directors of Hawaii Families As Allies, 24 acronym HFAA, is that correct? 25 MS. FOLLOWELL: Correct. Page 107 1 MS. NOBRIGA: Correct. 2 Q. All right. Now, let me first go back a little 3 bit into your history, educational history. 4 Ms. Followell, can you recall for us your educational 5 background, please? 6 MS. FOLLOWELL: High school graduate of 7 St. Francis High School. 8 Q. Okay. Have you pursued any other level of 9 education beyond that? 10 MS. FOLLOWELL: Yes, I have. 11 Q. What level? 12 MS. FOLLOWELL: Currently I'm at the 13 University of Phoenix pursuing a human services degree in -- 14 pursuing a human services degree currently. 15 Q. Does the University of -- University of Phoenix 16 provide accredited degrees? 17 MS. FOLLOWELL: Yes, they do. 18 Q. And this human services degree, is it like a 19 Bachelors or Masters or what? 20 MS. FOLLOWELL: It's actually a 21 Bachelors. 22 Q. A Bachelor of Science? 23 MS. FOLLOWELL: Correct. 24 Q. And how far along are you in the process, 25 ma'am? Page 108 1 MS. FOLLOWELL: It's actually a two 2 year degree. It's taken me a little bit longer but I'll 3 get there so -- 4 Q. All right. 5 MS. FOLLOWELL: So I'm actually slated 6 to graduate in December of '93. 7 Q. Ms. Followell, if you might for us, for the 8 people who are recording this, push your microphone a 9 little bit away from you. I have the same problem. 10 Thank you. It's reverberating. 11 MS. FOLLOWELL: Sorry. 12 Q. All right. No, that's okay. How about you, 13 Ms. Nobriga, was is your educational background? 14 MS. NOBRIGA: High school diploma, 15 graduated from James Campbell High School. I'm currently 16 at the University of Phoenix and I -- this is my second 17 year and I'm going after a Bachelors degree in either 18 business management or human services, I haven't quite 19 made up my mind at this time. 20 Q. I see. When you say your second year, am I to 21 understand that you're doing this, pursuing this degree 22 part-time? 23 MS. NOBRIGA: Correct. 24 Q. In the evenings? 25 MS. NOBRIGA: In the evenings. Page 109 1 Q. Same with you, Ms. Followell? 2 MS. FOLLOWELL: Correct. 3 Q. And how about your education -- excuse me, your 4 employment background, Miss Followell? Can you tell us 5 what employment you've had prior to becoming co-executive 6 director of HFAA? 7 MS. FOLLOWELL: All right. I can go 8 back to being a nurse's assistant with what was back then 9 in 1977, the nurse's assistant for Parent and Child 10 Center, which is now called PACT. Also, as parent 11 involvement, so I worked for the Parent and Child Center 12 for ten years. After that was hired by Child and Family 13 Services to work with pregnant and parenting teens out in 14 the Waianae coast, and after that worked for KSB, 15 Kamehameha Schools, as a home visitor for the zero to 16 three population out in Waianae. Then hired by Waianae 17 Coast Community Mental Health Center, which is now called 18 Hale Na'aupono, for ten years as case manager, also the 19 director, program director for their adolescent day 20 treatment program, and then hired by Hawaii Families As 21 Allies and that's where I'm currently at. 22 Q. So when were you hired by Hawaii Families As 23 Allies? 24 MS. FOLLOWELL: June of '96. 25 Q. All right. And you have worked continuously Page 110 1 there up to now? 2 MS. FOLLOWELL: Correct. 3 Q. Were you hired initially as an executive 4 director? 5 MS. FOLLOWELL: No, I wasn't. 6 Q. What were you hired initially as? 7 MS. FOLLOWELL: It was working as -- I 8 would say community development, but basically working on 9 curriculums. 10 Q. I see. When did you become co-executive 11 director? 12 MS. FOLLOWELL: December of 1998. 13 Q. Two years ago? 14 MS. FOLLOWELL: Correct. 15 Q. One year ago. How is it that you have 16 co-executive directors there, ma'am? If you can answer 17 that. If you can't, I can always ask Mrs. Nobriga. 18 MS. FOLLOWELL: Okay. Prior to the 19 previous co-executive director, there was one 20 co-executive director, and Sharon and I thought about it, 21 you know, why don't we go for it separately. And then we 22 started talking and saying, you know, why don't we 23 present a proposal to our board and see how we could do 24 this together, and the reason we thought about that was 25 that I had certain skills that I could utilize in moving Page 111 1 this Statewide, this family organization forward, and she 2 had certain skills that she, you know, that we could come 3 together, put it together and present it to our board to 4 see if this could be done, basically we compromised our 5 skills. We couldn't do it alone, and just thought this 6 would be an opportunity for us to do it together. 7 Q. All right. Thank you. 8 MS. FOLLOWELL: That's basically how it 9 started. 10 Q. And who was executive director before that, 11 before you took it on jointly? 12 MS. FOLLOWELL: Deborah Tothdennis. 13 Q. And did that person leave that position or that 14 job? 15 MS. FOLLOWELL: Correct. 16 Q. No longer with the organization? 17 MS. FOLLOWELL: No. 18 Q. All right. Ms. Nobriga, were you -- can you 19 recall for us your employment background, please? 20 MS. NOBRIGA: I started back in 1985 21 with Child and Family Service as their Outreach counselor 22 for one of their programs at the Hale Lokahi Nanakuli 23 site area, and I was in that position for about two 24 years, and in 1988 I was hired as one of the case 25 managers out at the Waianae Mental Health Children's Page 112 1 team, now known as Hale Na'aupono. I spent about ten 2 years there in various positions, and my first position 3 was a case manager with the children's team. My second 4 position there was to run a prevention program for high 5 risk children out on the Waianae coast. These are kids 6 that haven't -- weren't identified as having mental 7 health needs, but were at risk of, and it was primarily 8 provided out at the school level and in the community. 9 And after that program ended, I then moved into a 10 supervisory position and I supervised all the case 11 managers and therapeutic aides out at that site. 12 Q. For Child and Family Services? 13 MS. NOBRIGA: No. This is for Waianae 14 Mental Health. 15 Q. Oh, I'm sorry. Okay. 16 MS. NOBRIGA: I left Waianae Mental 17 Health in June of 1996 to take on a position with Hawaii 18 Families As Allies. That position was to be the 19 community developer in working with a grant project that 20 was called Ohana, and it was primarily to help the 21 Leeward Community Children's Council and also the Waianae 22 Community Children's Council in developing -- at that 23 time they were just forming and the Ohana grant was 24 providing a lot of technical assistance and support to 25 those two CCCs. Page 113 1 Q. Is that the Ohana Project? 2 MS. NOBRIGA: Correct. 3 Q. That's a separate organization now? 4 MS. NOBRIGA: Correct. We were 5 subcontracted, Hawaii Families As Allies was 6 subcontracted by Hawaii Ohana. 7 Q. I see. 8 MS. NOBRIGA: And so -- and then in 9 '99, like Vicky had said, we decided, you know, after the 10 former executive director left the position, it kind of 11 left the statewide family organization in a real sticky 12 situation in possibly not sustaining, and so we decided 13 to go as a partnership in moving the organization forward 14 and looking at ways of sustaining its efforts. 15 Q. I see. So you've been co-executive directors 16 for about a year now? 17 MS. NOBRIGA: No. Actually we've been 18 since -- actually January 1, 2000. 19 Q. Oh, I see. 20 MS. NOBRIGA: What year is this? 2001. 21 I'm sorry. January 1, '99. 22 Q. Sure. '99. 23 MS. NOBRIGA: Yes. 24 Q. It's almost three years then. 25 MS. NOBRIGA: Yes. Page 114 1 Q. Okay. All right. Now, you mentioned the board 2 of directors. Is HFAA a nonprofit -- 3 MS. NOBRIGA: Yes, it is. 4 Q. And its board of directors are made up of 5 outside people? 6 MS. NOBRIGA: Yes, it is. It's made up 7 of at least 51 percent of parent family members. Our 8 target population is families who have children with 9 serious emotional behavioral challenges. That's our 10 target population, so the 51 percent are those parents. 11 Q. And the rest are whom, what type of people? 12 MS. NOBRIGA: We have professional 13 people such as a vice president at a bank. We also have 14 an attorney, so people of various professions. 15 Q. I see. And these board members, whether or not 16 they be parents, they're not compensated for their time, 17 are they? 18 MS. NOBRIGA: No, they're not. 19 Q. It's all voluntary? 20 MS. NOBRIGA: Correct. 21 Q. So will you tell us what HFAA does in terms of 22 what services you provide to which clientele? 23 MS. NOBRIGA: Our -- okay. The mission 24 of Hawaii Families As Allies is to provide supports to 25 families who have children and youth with serious Page 115 1 emotional behavioral challenges. The type of supports 2 that we do provide is technical assistance. We provide 3 informational workshops, we also do some systems 4 advocacy. 5 Q. What kind of advocacy? 6 MS. NOBRIGA: Systems advocacy, meaning -- 7 our practice has been one of a collaborative forming 8 partnership practice, and so we as a family organization 9 strive to sit at the table with these decision makers, 10 and help to have a family voice there in trying to 11 reshape the system. Hawaii Families As Allies is a 12 chapter of a national federation, organization which is 13 called the Federation of Families for Children's Mental 14 Health. So we've been around since 1986. But we haven't 15 been funded for all those years, it's only since around 16 1992, '93 that we have been funded to do some work. But 17 primarily, we -- because we are a chapter under the 18 federation, we are -- one could say that we are one of 19 the voices of the families who have kids with mental 20 health needs. 21 Q. By the way, Ms. Followell, feel free if you 22 want to also assist in answering. What is your yearly 23 budget now? 24 MS. NOBRIGA: We have -- 25 Q. Just about. Page 116 1 MS. NOBRIGA: Okay, we have -- we have 2 two grants. One is a grant from the Federal SAMHA, the 3 Substance Abuse Mental Health Association grant, and 4 that's for about 60,000 a year, and that's to provide an 5 ongoing statewide family networking and it's working with 6 the families providing the informational workshops, the 7 technical assistance and sitting at the table, and you 8 know, participating in the design, planning and 9 implementation of a service system. The other contract 10 we have is through the Department of Health, the child 11 adolescent mental health division, and that contract is 12 about $725,000 a year. 13 Q. Has your total budget, about 785, 800,000 -- 14 MS. NOBRIGA: Yeah. 15 Q. -- been steady at that level for the past say 16 going back several years? 17 MS. NOBRIGA: We've entered into a 18 third year contract with the child adolescent mental 19 health division and it's -- this is the second year we 20 are running off of the 725,000. The first year was 325. 21 Q. But 725 though, that's for one year, right? 22 MS. NOBRIGA: Correct. 23 Q. So are you saying that initially the funding 24 had been at the $300,000 level? 25 MS. NOBRIGA: Correct. Page 117 1 Q. Has moved up to over 700,000 a year? 2 MS. NOBRIGA: Correct. 3 Q. And what -- to what do you attribute that 4 increase? 5 MS. NOBRIGA: When we first -- when we 6 first was awarded the contract, the staffing was less, 7 the support, you know, to carry out the activities were 8 less. For instance, our staffing, we had hired eight or 9 nine parent partners, that's our staff people, and they 10 were only working 25 hours a week and they were salary 11 employees, and we had set an hourly rate but paid them at 12 a salary and provided them with benefits. Within -- for 13 the second year contract, it was modified and to where 14 there was a request to increase the service array and to 15 increase the number of staffing to provide that service. 16 With the original amount of staffing, this is statewide, 17 so we had a parent -- one parent partner for Kauai, to 18 service the whole island of Kauai at only working 25 19 hours a week. The Big Island, we had three, one in Ka'u, 20 Hilo and Kona, and also working at 25 hours, one from 21 Molokai, one for Lanai, and one for Oahu. And so it was 22 difficult to really carry out and really make an impact, 23 you know, with a limited amount of staffing, so it was to 24 increase the number of staffing and to increase the 25 amount of activities that we did provide. Page 118 1 Q. How many employees do you have now then? 2 MS. NOBRIGA: Right now we currently 3 have -- 4 MS. FOLLOWELL: 21. 5 MS. NOBRIGA: -- 21. 6 Q. Are these full-time employees? 7 MS. NOBRIGA: Some are full-time, some 8 are part-time. 9 Q. Are any of them paid hourly? 10 MS. NOBRIGA: There's an hourly rate, 11 but they're on salary so they work -- the full-time 12 employees work the 40 hours, the part-time employees work 13 their 25 hours. 14 Q. I see. 15 MS. NOBRIGA: That's the hours. 16 Q. You don't have an hourly rate then? 17 MS. NOBRIGA: No. 18 Q. They're all paid a salary? 19 MS. NOBRIGA: Right. It's not like if 20 they work ten hours that's all they get. They are set up 21 to work 25 hours and that's what they give us. 22 Q. Why do you use the 25 hour amount rather than 23 40, for example? 24 MS. NOBRIGA: Budget, but the amount of 25 dollars that was, you know, originally in the contract. Page 119 1 Also, the area, you know, so for like Lanai, we didn't 2 see the need to have a full-time person there, but a 3 part-time person there, so in smaller communities there 4 are part-time people. 5 Q. I see. 6 MS. NOBRIGA: In the larger communities 7 there are -- 8 Q. Full-time? 9 MS. NOBRIGA: -- full-time. 10 Q. You do have 40 hour employees, 40 hour a week 11 employees then? 12 MS. NOBRIGA: Uh huh. 13 Q. Sure. How many of these 21 are actually 40 14 hour a week employees, about? 15 MS. FOLLOWELL: I better count. 16 MS. NOBRIGA: About seven. 17 Q. All right. By the way, do you have like a 18 chief financial officer who handles bookkeeping aspects 19 of the business? 20 MS. NOBRIGA: We have an administrative 21 support specialist who -- 22 Q. One person who handles that? 23 MS. NOBRIGA: Correct. 24 Q. Do you have a grant writer, for example, or you 25 folks write your own grants? Page 120 1 MS. NOBRIGA: We have -- we have 2 someone who is -- who we've used in the past and both 3 Vick and I have worked together with him in writing 4 these. 5 Q. All right. Am I to understand, ma'am, that 6 Hawaii Families As Allies functions primarily to service 7 Felix children? 8 MS. NOBRIGA: We primarily function to 9 service families who have kids with mental health needs. 10 Q. I see. So it might be Felix or not Felix then? 11 MS. NOBRIGA: Correct, and that's 12 because we have two grants. So -- 13 Q. But the one with the DOH, CAMHD, that is 14 related to Felix -- 15 MS. NOBRIGA: Correct. 16 Q. -- families, is it not? 17 MS. NOBRIGA: Correct. 18 Q. So what you just said, services for families, 19 then do you not provide services directly to the 20 students? 21 MS. NOBRIGA: No, we don't. One of the 22 things that we have been educating people on over the 23 last two, three years is that we're not a provider, a 24 service provider agency, we're a statewide family 25 organization. Our staff, our parents who have children Page 121 1 with serious emotional behaviorial problems, they are not 2 therapists, and we don't provide -- we don't provide any 3 of the array of services that a service providing agency 4 would provide. What we do is -- primarily is provide 5 support to a parent if they're going to an IEP meeting 6 and they need that additional type of support or 7 guidance, we provide that. We provide the support also 8 if they're attending a coordinated service plan and they 9 need that emotional type of support, we will help them 10 with that. We also provide the informational workshops 11 around various disabilities like attention deficit 12 hyperactivity disorder, conduct disorder, oppositional 13 defiant, also how to communicate and negotiate, those 14 kinds of skill development to the parents of these kids. 15 Q. I see. 16 MS. NOBRIGA: So it's different from 17 the provider. 18 Q. I see. Just parents, not other family members, 19 just parents? 20 MS. NOBRIGA: Parents. It can be 21 extended, like if a grandparent is the primary care giver 22 of their -- the child, we can give it to them. 23 Q. Sure. I've heard the phrase respite care. Is 24 that what you provide, also? 25 MS. NOBRIGA: We don't provide any Page 122 1 respite care. 2 Q. What's your understanding of the word -- the 3 term respite care as it's used in the industry? I mean I 4 used the term, but what is your understanding of it? 5 MS. NOBRIGA: My understanding as a 6 parent who I'm a parent of a child with mental health 7 needs, also, my understanding of respite care is to 8 provide that respite support so parents are able to have 9 a break in between the responsibility of being 10 overwhelmed in caring for their child. It's primary 11 giving them -- this is my own definition, my own belief, 12 it may not be the same definition, or you know, standard 13 that has been set up, but that's what respite -- 14 Q. All right. 15 MS. NOBRIGA: -- care is for me and for 16 a lot of families. 17 Q. Are there organizations that exist to provide 18 that type of care or organizations that do provide that 19 type of care? Not necessarily exist for that. 20 MS. FOLLOWELL: Yeah. 21 MS. NOBRIGA: I believe so, yeah. 22 There's respite services out there that, you know -- 23 Q. Miss Followell, you are nodding your head. 24 MS. FOLLOWELL: Yeah. I believe there 25 is respite. I can't -- don't know who provides it at Page 123 1 this time, but yeah, there are respite services, yeah. 2 Q. All right. Is there any reason why Hawaii 3 Families As Allies does not provide that type of care, 4 that type of service? There may not be a reason, I'm 5 just curious. 6 MS. NOBRIGA: You know, I think it is 7 not the vision or the mission of Hawaii Families As 8 Allies as a statewide family organization to provide 9 treatment services. That is not -- 10 Q. All right. So who's -- who, if you know, who 11 actually brought then this Hawaii Families As Allies 12 group to Hawaii and started it as part of a national 13 federation? 14 MS. NOBRIGA: Actually the group 15 started out with a handful of parents in a garage. It's 16 actually a grass roots local organization. Later on 17 after forming, they became a chapter of the national 18 federation, and that's where the organization gets its 19 information from a national level and support. 20 Q. What -- you used the term parent partners. Is 21 that another program or group or is that part of -- 22 MS. NOBRIGA: That's part of Hawaii 23 Families As Allies. 24 Q. And what -- what program is parent partners, 25 what is that? Page 124 1 MS. NOBRIGA: They're the ones who 2 provide the technical assistance, support. They 3 facilitate the support groups, they conduct the 4 informational workshops out in their community. 5 Q. For the families? 6 MS. NOBRIGA: Uh huh. 7 Q. I see. But they are a part of HFAA? 8 MS. NOBRIGA: They're a part of HFAA. 9 Q. A division of HFAA? 10 MS. NOBRIGA: They're the employees of 11 HFAA. 12 MS. FOLLOWELL: They're the employees. 13 Q. I've seen the term HFAA certified. What does 14 that stand for? Who are you certifying, giving 15 certifications to? Does that sound familiar to you? 16 MS. NOBRIGA: I'm not sure. 17 Q. Do you provide training that results in some 18 type of certification being provided? 19 MS. NOBRIGA: Oh, Hawaii Families as 20 Allies, when we were subcontracted with the Hawaii Ohana 21 Project, we, both Vicky and myself provided the training 22 for the therapeutic aides statewide. And so during that 23 process, people were giving certificates and 24 certification to -- stating that they, you know, attended 25 and participated in the workshops, and therefore, they Page 125 1 can work, or -- as a therapeutic aide. 2 Q. Were these workshops some type of requirement 3 that either the Felix Consent Decree or any similar type 4 of decree required -- required groups like yours to hold? 5 MS. NOBRIGA: No. 6 Q. The workshops? I'm wondering why you have 7 these workshops, what mandates these workshops to be 8 held? 9 MS. NOBRIGA: Are you talking about the 10 therapeutic aide training or are you talking about our 11 workshops? 12 Q. I'm not sure, ma'am. For my own sake -- I'm 13 sorry, I'm not very familiar with your group and I'm 14 trying to determine the types of services you perform. 15 You gave me some explanation. Let me ask it this way. 16 If we look at your budget -- 17 MS. NOBRIGA: Uh huh. 18 Q. -- of about almost $800,000, other than the 19 $60,000 that is provided as a federal grant -- 20 MS. NOBRIGA: Uh huh. 21 Q. How -- what is the major portion of that 22 $725,000, what is it spent on? 23 MS. NOBRIGA: The major part is spent 24 on salary for the employees, the 21 employees that we 25 have. Page 126 1 Q. Salary for employees that provide what type of 2 service? 3 MS. NOBRIGA: That provides the 4 technical assistance, that also provides the 5 informational workshops. We have about 13 different 6 curriculums that are designed for families, for parents, 7 and it's conducted in a way that it's family friendly, 8 and that's because the parent -- the employees are 9 parents themselves, and so it is conducted in that 10 manner. 11 Q. Are there certain subject areas that year after 12 year you conduct these workshops in? 13 MS. NOBRIGA: Well, for our 14 organization, we provide at least two workshops a month. 15 Q. A month? 16 MS. NOBRIGA: And each parent partner 17 is responsible in doing that. And like I say, there's 18 like 13 different curriculums and it's ongoing and it's 19 in rotation. And it's basically around the need of the 20 families themselves. So if we get a request that oh, you 21 know, this community would like to have this certain, you 22 know, workshop, we'll go ahead and plan it and -- 23 Q. I see. 24 MS. NOBRIGA: -- conduct it. 25 SPECIAL COUNSEL KAWASHIMA: Madam Page 127 1 Chair, might this be an appropriate time to break? 2 CO-CHAIR SENATOR HANABUSA: Yes. 3 Members, we'll be asking for a motion for executive 4 session and we will be taking a break at this time and 5 the witnesses, we'll ask you to return probably at around 6 one. 7 CO-CHAIR REPRESENTATIVE SAIKI: One. 8 CO-CHAIR SENATOR HANABUSA: One o'clock 9 and we'll reconvene at that time. Members, the motion by 10 your co-chairs is that we break at this time and convene 11 in executive session. We will have to discuss issues 12 such as Miss Schrag and our counsel's advice on how to 13 proceed on that. We have the matters of subpoenas for 14 the witnesses, we will also have to come back and make 15 decisions on the submissions that various witnesses have 16 given us, primarily the written testimonies that we would 17 like to have made part of the record, so with that, we 18 ask that we convene in executive session. Any discussion 19 or questions for the members? If not, Co-Chair Saiki? 20 CO-CHAIR REPRESENTATIVE SAIKI: 21 Co-Chair Hanabusa? 22 CO-CHAIR SENATOR HANABUSA: Aye. 23 CO-CHAIR REPRESENTATIVE SAIKI: Vice 24 Chair Kokubun? 25 VICE-CHAIR SENATOR KOKUBUN: Aye. Page 128 1 CO-CHAIR REPRESENTATIVE SAIKI: Vice 2 Chair Oshiro is excused. Senator Buen? 3 SENATOR BUEN: Aye. 4 CO-CHAIR REPRESENTATIVE SAIKI: 5 Representative Ito? 6 REPRESENTATIVE ITO: Aye. 7 CO-CHAIR REPRESENTATIVE SAIKI: 8 Representative Kawakami? 9 REPRESENTATIVE KAWAKAMI: Aye. 10 CO-CHAIR REPRESENTATIVE SAIKI: 11 Representative Leong? 12 REPRESENTATIVE LEONG: Aye. 13 CO-CHAIR REPRESENTATIVE SAIKI: 14 Representative Marumoto? 15 REPRESENTATIVE MARUMOTO: Aye. 16 CO-CHAIR REPRESENTATIVE SAIKI: 17 Representative Matsuura? 18 REPRESENTATIVE MATSUURA: Aye. 19 CO-CHAIR REPRESENTATIVE SAIKI: Senator 20 Sakamoto is excused. Senator Slom? 21 SENATOR SLOM: Aye. 22 CO-CHAIR REPRESENTATIVE SAIKI: The 23 motion passes. 24 CO-CHAIR SENATOR HANABUSA: Members, we 25 will convene in the next room in executive session and we Page 129 1 will recess this hearing until one o'clock. Thank you 2 very much. 3 (Recess.) 4 CO-CHAIR REPRESENTATIVE SAIKI: 5 Members, we'd like to reconvene our hearing and we'll c 6 continue with questioning by Mr. Kawashima. 7 SPECIAL COUNSEL KAWASHIMA: Thank you, 8 Chair Saiki. 9 Q. I think when we were -- before we broke, I was 10 asking you questions about the types of services you 11 provide, and you, among other things, testified about 12 different programs or seminars, training sessions you put 13 on for parents, right? Now, when you have these training 14 sessions, for example, for parents, is it mandatory that 15 the parents attend? 16 MS. NOBRIGA: No. 17 MS. FOLLOWELL: No. 18 Q. It's voluntary? 19 MS. NOBRIGA: It's voluntary. 20 Q. Are they paid anything for attending? 21 MS. NOBRIGA: They're not paid to 22 attend. We do offer a ten dollar stipend to help defray 23 the cost of child care and transportation. 24 Q. That's just a ten dollar stipend if they come? 25 MS. NOBRIGA: Yeah. Page 130 1 Q. And what level percentage attendance have you 2 been experiencing in the last say three years or two 3 years? 4 MS. NOBRIGA: On an average there's 5 about ten participants in the training. 6 Q. I see. Is it that you just arrange it for ten 7 people and ten people come or do you arrange it for as 8 many as want to come and ten appear? 9 MS. NOBRIGA: It all depends. We 10 haven't, you know, we haven't experienced turning away 11 people from the training, the workshops, and it also 12 depends on the facility where the workshop is being held. 13 If there's a limit seating, then it would be stated on 14 the flyer that there is a limited seating. 15 Q. I see. For example, where might these 16 workshops be held? 17 MS. NOBRIGA: It could be held like at 18 a community center, at the library, places like that. 19 Q. In the community where you want to have the 20 workshop take place for the parents there, right? 21 MS. NOBRIGA: Correct. 22 Q. So if you say you get ten, for example, in a 23 particular workshop, had the maximum number that could be -- 24 could be allowed appear, how many are we talking about 25 could come and you could still accommodate them all? Page 131 1 MS. FOLLOWELL: Fifteen to 20. 2 MS. NOBRIGA: About fifteen to 20. 3 Q. So you're getting actually 50 percent, maybe 60 -- 4 70 percent attendance of the ones who could come for 5 these workshops, I'm talking about? 6 MS. NOBRIGA: I'm not sure what you 7 mean as far as that percentage. 8 Q. Who actually carries, you know, puts on the 9 workshop? 10 MS. NOBRIGA: Our parent partners, our 11 employees put on the workshops, and what they do is they 12 make arrangements with the facility in the community, 13 they set the time, and usually it's in the evening 14 because it's convenient for parents to come out, and then 15 what they do is they post flyers in the community. They 16 also provide the flyers to the school and the family 17 guidance centers and the other -- 18 Q. I see. 19 MS. NOBRIGA: And provider agencies and 20 so it's more of that. 21 Q. I see. Now, do these -- do these workshops 22 provide for such training such that if a person or 23 persons should attend, they might then be able to obtain 24 employment related to Felix matters? 25 MS. FOLLOWELL: No. Page 132 1 MS. NOBRIGA: No. 2 Q. No? It's just training or workshops to work 3 with them in handling their own children? 4 MS. FOLLOWELL: Correct. 5 MS. NOBRIGA: Right. It's done in a 6 real family supported manner, you know, and they come 7 out, they get further information, and that information 8 help them with their child. 9 Q. I see. 10 MS. NOBRIGA: And it depends on the 11 topic, you know. If we're doing a workshop on 12 communication and negotiation, it also helps them in 13 working with their provider or their child's teacher. 14 Q. I see. 15 MS. NOBRIGA: And how to work with 16 them. 17 Q. All right. Now, your group, Hawaii Families As 18 Allies, was involved with the multi-system therapy 19 continuum project or experiment, were you not? 20 MS. NOBRIGA: Correct. 21 Q. What were your roles in that? 22 MS. NOBRIGA: The -- our role was as a 23 partnership with the continuum of care. It was to hire 24 three family resource specialists to provide parent type 25 of support like the parent partners. The only thing they Page 133 1 didn't do was conduct informational workshops. But they 2 attended IEP meetings and coordinated service planning 3 meetings with the family. They helped the family look 4 for community resources other than the formal resources 5 that they were receiving. 6 Q. When you say they, meaning who? 7 MS. NOBRIGA: The family resource 8 specialist. Our employees would help the families 9 identify community resources that would help them. 10 Q. I see. 11 MS. NOBRIGA: Their own family. 12 Q. But was that a part of a multi-systemic, the 13 MST continuum project though? 14 MS. FOLLOWELL: Yeah. 15 MS. NOBRIGA: Yeah. That they would 16 have a family resource specialist. 17 Q. I see. I see. Now, that MST project, 18 continuum project was to last two years, was it not? 19 MS. NOBRIGA: I believe -- 20 Q. If you know? 21 MS. NOBRIGA: I believe it was -- I 22 think it was more than two years. 23 Q. More than two years. All right. But the MST 24 project is no longer in existence, is it, to your 25 knowledge? Page 134 1 MS. NOBRIGA: No, they're not. 2 Q. When did that end? 3 MS. NOBRIGA: I believe it ended in 4 August. 5 Q. Of this year? 6 MS. NOBRIGA: Yeah. 7 Q. What was explained to you as to why the project 8 was terminated in August? 9 MS. NOBRIGA: It was -- it was because 10 the research project didn't have the amount of kids and 11 families in that project. They had an X amount of 12 families that needed to be in the project in order to do 13 the research and they weren't able to get that many kids 14 into the project. 15 Q. I see. 16 MS. NOBRIGA: And it was stated that it 17 was because of our service system providing adequate 18 services to kids. Because my understanding of it, it was 19 sort of like a diversion, you know, the kids came through 20 like Kahi, Queen's, and you know, instead of usual 21 services they would enter into the MST continuum of care. 22 Q. So that your understanding was then for the 23 continuum project to be validated, it needed a certain 24 number of families in there? 25 MS. NOBRIGA: That was my Page 135 1 understanding. 2 Q. And they were just not able to get those 3 numbers into the project? 4 MS. FOLLOWELL: Correct. 5 MS. NOBRIGA: Correct. 6 Q. And so at some point they decided then they 7 could not have a valid experiment, I guess, and just 8 terminated the whole thing? 9 MS. FOLLOWELL: Correct. 10 MS. NOBRIGA: Yeah. It sounded like 11 that. 12 Q. Now, did you run into any problem in terms of 13 transitioning people who were involved with that, people 14 and children who were involved with the experiment out of 15 the experiment? 16 MS. NOBRIGA: What was explained to us 17 as far as the transition of those families was some of 18 the families who they were going to be transitioned back 19 to the family guidance centers and the care coordinators 20 were going to continue to work with them and seek other 21 services for those families. Some families were going to 22 be transitioned immediately and some was -- they were 23 going to be a longer transition process. 24 Q. I see. I see. From what you could see while 25 you were involved with the -- that project, the continuum Page 136 1 project what, for a year at least? 2 MS. FOLLOWELL: At least a year. 3 MS. NOBRIGA: Yeah. 4 Q. Two years? 5 MS. NOBRIGA: When it started. 6 Q. Do you remember when it started? About when? 7 MS. NOBRIGA: August, September -- 8 Q. Of -- 9 MS. NOBRIGA: 2000. 10 Q. All right. So one year then? 11 MS. NOBRIGA: Yeah. 12 Q. During that one year then, would you be able to 13 tell me whether or not it appeared to be working, the 14 project? If you can. I mean if you can't, that's fine. 15 MS. NOBRIGA: For a couple of the 16 families that we knew of, they felt that it was working 17 for them. 18 Q. I see. 19 MS. NOBRIGA: I had, you know, no 20 access to all the families or face to face. This 21 information came from the family resource specialists 22 themselves. 23 MS. FOLLOWELL: And also, a couple of 24 the families that came from them that the MST did help 25 their child. Page 137 1 Q. Okay. Thank you. Now, I understand though 2 that HFAA actually provided employees to work with CAMHD 3 on this continuum experiment, is that a fair statement? 4 MS. NOBRIGA: It's a -- 5 Q. In other words, entered into arrangements where 6 employees from HFAA would actually work with CAMHD on 7 that continuum project? 8 MS. NOBRIGA: Work with the MST? 9 Q. Yes. 10 MS. NOBRIGA: Yes. 11 Q. Yes, MST continuum project. How many? 12 MS. NOBRIGA: There was four. 13 Q. For that whole year? 14 MS. NOBRIGA: Yes, but we had -- we 15 haven't had the opportunity to hire all four at one time. 16 There was a consistency of two to three family resource 17 specialists. 18 Q. During that whole year, but you couldn't get up 19 to the four that actually they wanted? 20 MS. NOBRIGA: Correct. 21 MS. FOLLOWELL: Correct. 22 Q. All right. But am I to understand then that 23 HFAA hired and compensated these employees but they were 24 loaned to the MST continuum project, is that how it 25 worked? Page 138 1 MS. FOLLOWELL: They were our employees 2 hired by Hawaii Families As Allies. There was a 3 partnership between CAMHD and Hawaii Families As Allies 4 in doing this partnership with the family piece, so they 5 are -- they were our employees. 6 Q. But not working under your control and 7 supervision, they were working under MST's control and 8 supervision? 9 MS. NOBRIGA: Clinical -- clinical 10 decisions were made by Dr. John Donkervoet and his team. 11 Q. Right. 12 MS. NOBRIGA: We had supervision 13 oversight as far as administrative -- 14 Q. Oh, sure. 15 MS. NOBRIGA: -- issues that would 16 arise from the parents themselves and the family resource 17 specialists needed some guidance as far as, you know, 18 what the resources, they would come to us. 19 Q. I see. I see, but clinically, they were -- 20 they were not under your supervision then? 21 MS. NOBRIGA: No. 22 Q. Okay. Do you know why this arrangement was 23 used, why they needed to have employees compensated by 24 your organization to work with MST rather than them 25 having their own employees? Page 139 1 MS. NOBRIGA: The idea was to hire 2 family members to fill the family resource specialist 3 position. It was a unique position like the parent 4 partners, so it wasn't to hire like a professional, it 5 was -- 6 Q. I see. That's the term, family resource 7 specialist. That's what these people were that worked 8 with MST? 9 MS. NOBRIGA: Yes. 10 Q. But MST couldn't hire these people themselves 11 if they were going to work with them clinically at least? 12 If you know. 13 MS. NOBRIGA: I -- I have no idea -- 14 Q. I understand. 15 MS. NOBRIGA: -- if they could or not. 16 Q. While this was taking place, were there any 17 complaints with how -- complaints or problems as to how 18 the MST experiment was being managed? 19 MS. NOBRIGA: Some of our family 20 resource specialists brought concerns to Vicky and myself 21 regarding the skill level of some of the MST therapists 22 and case managers. 23 Q. And again, these MST therapists and case 24 managers were not -- were not Hawaii Families -- Hawaii 25 Families As Allies' employees, were they? Page 140 1 MS. NOBRIGA: No. 2 MS. FOLLOWELL: No. 3 Q. They're employees of whom, do you know? 4 MS. NOBRIGA: CAMHD. 5 MS. FOLLOWELL: CAMHD. 6 Q. CAMHD. Okay. How were those complaints 7 resolved, if they were? 8 MS. NOBRIGA: We had conversations with 9 Dr. John Donkervoet about the issues and concerns that 10 the family resource specialists had around those -- the 11 lack of skills of some of the therapists and case 12 managers, and the resolution to that was that they were 13 going to provide more training and mentoring of these 14 folks. 15 Q. I see. Now, so that the -- if I may use the 16 word friction then, would have been on the one hand 17 between the family resource specialists and on the other 18 hand with the MST therapists and case managers, that was 19 the friction that was there? 20 MS. NOBRIGA: Yeah. 21 Q. And the family resource specialists were all 22 local people? 23 MS. NOBRIGA: Yes. 24 Q. From the Waianae area? 25 MS. NOBRIGA: No. Page 141 1 Q. Not necessarily, just local people? 2 MS. NOBRIGA: Yeah. 3 Q. And the MST therapists and case managers, where 4 were they from? Were they local people, also? 5 MS. NOBRIGA: Local people in various 6 communities. 7 Q. I see. 8 MS. NOBRIGA: I'm not sure what 9 community they're from. 10 Q. But were any of these MST therapists and case 11 managers from the mainland, to your knowledge? 12 MS. NOBRIGA: From what I've heard from 13 the family resource specialists, I believe two -- either 14 two case managers or two therapists came from the 15 mainland. 16 Q. All right. Was that a sense of -- excuse me, 17 was that a source of friction between the groups, to your 18 knowledge? 19 MS. NOBRIGA: I think primarily the 20 friction was around skills. The family resource 21 specialists that we had hired, they held positions at 22 different provider -- from different provider agencies 23 and they were -- provided experience in providing case 24 management services. And so the way they believe case 25 management services should have been provided, they felt Page 142 1 that these folks weren't providing that type of level of -- 2 Q. I see. I see. Now, did a Mr. Foster come to 3 Hawaii -- Ray Foster, was he part of any workshops that 4 you put on? 5 MS. FOLLOWELL: He was part of service 6 testing. 7 Q. Service testing. Was Hawaii Families As Allies 8 involved with service testing? 9 MS. NOBRIGA: Yes. 10 Q. How were you involved? 11 MS. NOBRIGA: Early on during the 12 period where there was the Hawaii Ohana Project and 13 Hawaii Families As Allies was subcontracted, we were able 14 to be trained by Dr. Ray Foster in doing service testing 15 and using Hawaii Families as Allies employees who are 16 parents to be reviewers of service testing out in the 17 Leeward Oahu area. 18 Q. That in fact took place then? 19 MS. NOBRIGA: Uh huh. 20 MS. FOLLOWELL: Yes. 21 Q. They trained them and these people ended up 22 being paid employees or paid independent contractors, 23 perhaps? 24 MS. FOLLOWELL: No. 25 Q. No? Page 143 1 MS. NOBRIGA: No, I don't think -- I 2 don't think any of our -- the families were paid to do 3 service testing, but we were able to utilize the staff 4 who are parents to do service testing. 5 Q. I see. So they were paid as paid staff? 6 MS. NOBRIGA: Correct. 7 Q. Not necessarily as service testers? 8 MS. NOBRIGA: Right. 9 Q. And what exactly would they do, what kind of 10 things would they do as part of service testing? What 11 jobs or assignments did they have? 12 MS. NOBRIGA: They were partnered with 13 a lead person who was trained also in service testing, 14 and they would go out with them and conduct interviews 15 with parents, with the children, with teachers, with 16 providers, whoever was involved in that kid's life and 17 their treatment. They would then discuss their findings 18 and develop a report, a service testing report. 19 Q. Okay. Who -- have you -- are you familiar with 20 a Dr. Terry Lee? 21 MS. FOLLOWELL: Yes. 22 MS. NOBRIGA: Yes. 23 Q. Who is Dr. Lee? 24 MS. NOBRIGA: He -- well, for the MST 25 continuum, I believe he was the clinical director. Page 144 1 Q. Here in Hawaii? 2 MS. NOBRIGA: Uh huh. 3 Q. Is he from Hawaii? 4 MS. NOBRIGA: No. 5 Q. Did you meet with him from time to time? 6 MS. NOBRIGA: We have. 7 Q. Do you recall a meeting with Dr. Lee, among 8 others, where he said if he had his way, he would fire 9 all the therapists? 10 MS. FOLLOWELL: I wasn't at a meeting -- 11 MS. NOBRIGA: I don't recall -- 12 MS. FOLLOWELL: -- that that happened. 13 Q. There was no such meeting? Were you at a 14 meeting where Dr. Lee made a statement that Hawaii has a 15 small, quotes, brain pool, end quotes? 16 MS. FOLLOWELL: I wasn't at that 17 meeting. 18 MS. NOBRIGA: No. 19 Q. Were you at a meeting where Dr. Lee made a 20 statement that there were no progress notes written by 21 case managers and that therapists -- a therapist was not 22 seeing a client or family for weeks at a time? 23 MS. FOLLOWELL: No. 24 MS. NOBRIGA: No. I wasn't -- 25 Q. Nothing like that? Page 145 1 MS. NOBRIGA: -- at a meeting like 2 that, no. 3 Q. You're not aware of any of those things 4 happening, are you? 5 MS. NOBRIGA: No. 6 MS. FOLLOWELL: Not being at that 7 meeting. 8 MS. NOBRIGA: We weren't at that 9 meeting. Information regarding those issues came from 10 the family resource specialists. 11 Q. The family resource specialists who may have 12 been at that meeting with Dr. Lee? 13 MS. FOLLOWELL: Correct. 14 Q. Where they claimed he made those types of 15 statements? 16 MS. NOBRIGA: Correct. 17 Q. The statement that Hawaii is a small brain 18 pool, that came back to you? 19 MS. NOBRIGA: From the resource 20 specialist. 21 Q. Do you know why Dr. Lee may have said that? 22 MS. NOBRIGA: No, I don't. 23 Q. How about did they tell you that Dr. Lee made a 24 statement that he, Dr. Lee, was aware of fraud going on 25 with the State team? Page 146 1 MS. FOLLOWELL: No. 2 MS. NOBRIGA: That I have not heard. 3 Q. Okay. Anything else that you can remember of 4 that nature that the family resource specialist may have 5 related to you that they learned from Dr. Lee? 6 MS. FOLLOWELL: No. 7 Q. All right, thank you. That's all I have. 8 CO-CHAIR REPRESENTATIVE SAIKI: Thank 9 you. Members, we'll begin with questioning by members. 10 We will follow our five minute rule. We'll begin with 11 Vice Chair Oshiro followed by Vice-Chair Kokubun. 12 VICE-CHAIR REPRESENTATIVE OSHIRO: I'll 13 pass at this time. Thank you very much. 14 CO-CHAIR REPRESENTATIVE SAIKI: Vice 15 Chair Kokubun followed by Representative Ito. 16 VICE-CHAIR SENATOR KOKUBUN: Thank you, 17 Co-Chair Saiki. 18 BY VICE-CHAIR SENATOR KOKUBUN: 19 Q. I wanted to just follow up a little bit on the 20 training, you know, that you provided, for I guess 21 parents. And you talked about, I guess your staff people 22 were designated as parent partners and they were going to 23 provide training regarding -- and then this is where I 24 need clarification. Were they going to provide training 25 with respect to what was going to take place in service Page 147 1 testing? Was that one of the areas? 2 MS. NOBRIGA: No. They provided the 3 informational workshops, which is different from 4 training. 5 Q. Okay. 6 MS. NOBRIGA: Yeah. 7 Q. Okay. So we're drawing a distinction between 8 workshops and training? 9 MS. NOBRIGA: Right. 10 Q. Okay. 11 MS. NOBRIGA: The training that we have 12 conducted, this is both Vicky and myself, was the 13 therapeutic aide training, and this is -- 14 Q. Okay. 15 MS. NOBRIGA: -- a few years -- 16 Q. Okay. 17 MS. NOBRIGA: -- back. 18 Q. Now, with respect to the service testing -- 19 MS. NOBRIGA: Uh huh. 20 Q. Was part of the responsibility for your 21 organization to inform parents about how service testing 22 was going to be conducted? 23 MS. NOBRIGA: Yes. Our parent partners 24 are -- have been trained around the service testing, too, 25 and therefore, they're able to share some of that Page 148 1 information with the parents in a way that it's less 2 threatening for them if their child were going to be 3 service testing. 4 Q. To kind of to prepare them as advocates for 5 their child? 6 MS. NOBRIGA: Just to be a little bit 7 more familiar with the process and what to expect. Yeah. 8 Q. How about -- how about specifically with 9 respect to parents' rights within the consent decree? 10 MS. NOBRIGA: The parents we have hired 11 are very much familar with their rights as parents of 12 kids within the system. And therefore, they can also 13 help and support other parents with that information. 14 However, we are not -- and we haven't provided training 15 around IDEA and 504 rules and regulations. There is 16 another organization that provides that kind of 17 informational workshops, and so we refer families if they 18 need that level of assistance, to that organization so 19 that they can have adequate support around those Federal 20 laws -- 21 Q. Okay. 22 MS. NOBRIGA: -- and rights. 23 Q. What organization is that? 24 MS. NOBRIGA: The 25 Learning Disabilities of Hawaii. Page 149 1 Q. Okay. Did you receive any instruction or input 2 from plaintiffs' attorneys, you know, plaintiffs' 3 attorneys who represent Felix class students? 4 MS. NOBRIGA: Input? 5 Q. What to expect in a service testing, how to, 6 you know, better understanding of the concept of service 7 testing, what the consent decree perhaps was aiming to 8 focus on? 9 MS. NOBRIGA: If we received any 10 information from the attorneys, the plaintiffs' 11 attorneys? 12 Q. Yeah. 13 MS. NOBRIGA: Regarding service 14 testing? 15 Q. Right. 16 MS. NOBRIGA: No. 17 Q. Okay. And this is a statewide -- your 18 organization was providing these services, I'm assuming 19 the training and workshops? 20 MS. NOBRIGA: Statewide. 21 Q. Statewide? 22 MS. NOBRIGA: Uh huh. 23 Q. And you were able to do that with your staff of 24 21? 25 MS. NOBRIGA: Correct. Page 150 1 Q. And that's just as you mentioned, just for my 2 clarification, that was seven full-time, so I'm assuming 3 14 part-time? 4 MS. NOBRIGA: I think it was seven 5 part-time and the rest is full-time. 6 Q. Oh, okay, the other way around, 14. 7 MS. NOBRIGA: Yeah. 8 Q. All right. Thank you. 9 VICE-CHAIR SENATOR KOKUBUN: Thank you, 10 Co-Chair Saiki. 11 CO-CHAIR REPRESENTATIVE SAIKI: Thank 12 you. Representative Ito followed by Senator Buen. 13 REPRESENTATIVE ITO: Thank you, 14 Co-Chair Saiki. 15 REPRESENTATIVE ITO: 16 Q. You know, have you worked with Na Laukoa? 17 MS. FOLLOWELL: We provide therapeutic 18 aide training for service providers when we were doing 19 therapeutic aide training back in '99 where we went 20 through Oahu and the different islands and Na Laukoa was 21 a service provider at that time and their employees came 22 to our therapeutic aide training. 23 Q. You folks did technical assistance then? 24 MS. FOLLOWELL: No. We provided 25 therapeutic aide training. Page 151 1 Q. Okay. You know, I have a copy over here from 2 PREL. By the way, do you know PREL? 3 MS. FOLLOWELL: No, I don't. 4 Q. Okay. Well, it says over here this is 5 technical assistance for the following complexes. One is 6 the Leeward District, you know, the Kapolei. 7 MS. FOLLOWELL: Uh huh. 8 Q. You forks work in the Kapolei area? 9 MS. FOLLOWELL: We have a parent 10 partner at Central office, which her complex would be 11 Kapolei. 12 Q. And we have another one at Waianae? 13 MS. FOLLOWELL: Correct, we have a 14 parent partner for the Leeward area. 15 Q. Seven schools, 7,079 enrolled students? 16 MS. NOBRIGA: I'm not sure how much. 17 Q. Anyway, this is the breakdown they gave us 18 here. 19 MS. FOLLOWELL: Okay. 20 Q. Okay. So Na Laukoa, what, you folks, they paid 21 you for the services? 22 MS. FOLLOWELL: No. We provided 23 training for -- the therapeutic aide training to staff of 24 Na Laukoa along with other service providers. So Na 25 Laukoa staff came to our training and that's the only Page 152 1 involvement we had with Na Laukoa back in '99 -- '98, 2 '99. 3 Q. So it was free training then? 4 MS. NOBRIGA: It was free training as 5 to -- for the provider agency, but we were -- this was 6 during the time where we were subcontracted under the 7 Hawaii Ohana Project, and it was part of the project's 8 goals were to provide this kind of training to them. 9 Q. Okay. You know that HFAA -- you folks sit in 10 on IEPs? 11 MS. FOLLOWELL: We do if the parents 12 ask for our assistance, we provide the support, yes. 13 Q. So you folks recommend services during the IEP? 14 MS. FOLLOWELL: No, we don't. 15 MS. NOBRIGA: We help the IEP team in 16 looking at various resources and looking at different 17 treatments that could provide the kind of support that 18 the child may need. And then we provide the support that 19 the families need and a lot has to do with clarifying the 20 information that's coming across from professionals, and 21 because sometimes as parents we don't understand how, you 22 know, what professionals are saying. It's like the 23 Department of Education has a different language from the 24 Department of Health, families have a different language 25 from them and so it's more of a clarification and a Page 153 1 better understanding in those meetings. 2 Q. So you folks do sit in the IEPs then? 3 MS. FOLLOWELL: Uh huh. 4 MS. NOBRIGA: Uh huh. 5 Q. This is the HFAA? 6 MS. FOLLOWELL: Uh huh. 7 Q. Okay. You know the Waianae Mental Health? 8 MS. NOBRIGA: Yes. 9 Q. You folks what, under that umbrella or -- 10 MS. NOBRIGA: No. 11 Q. Or separate from? 12 MS. NOBRIGA: We're -- yes. We're 13 separate. We're a nonprofit organization. We're not 14 connected to anyone. 15 Q. Who's the director of the Waianae Mental 16 Health? 17 MS. NOBRIGA: Poka -- 18 MS. FOLLOWELL: Lanui -- 19 MS. NOBRIGA: Burgess. 20 Q. Oh, that's the flag one? 21 MS. FOLLOWELL: If he still is that, 22 yeah. 23 Q. Okay. You know that -- just for clarification, 24 you know, you folks had a budget of 325,000 for one year 25 and then you mentioned 725,000. That money goes to the Page 154 1 what, Hawaii Ohana Project? 2 MS. NOBRIGA: No, no, no, no, no. That 3 funding is for Hawaii Families as Allies. The Hawaii 4 Ohana Project is no longer in existence. It was a 5 demonstration project for five years and it ended and 6 we're one of the subcontractors for that to provide the 7 family piece of that demonstration project. 8 Q. Okay, thank you for clarifying that. 9 REPRESENTATIVE ITO: Okay. Thank you 10 very much, Co-Chair. 11 CO-CHAIR REPRESENTATIVE SAIKI: Thank 12 you. Senator Buen followed by Representative Kawakami. 13 SENATOR BUEN: Thank you, Co-Chair 14 Saiki. 15 BY SENATOR BUEN: 16 Q. In the $725,000 a year, this was the second 17 year -- 18 MS. NOBRIGA: Yes. 19 Q. -- when the amounts were modified, the first 20 year was 325,000. Now, you mentioned that services are 21 provided on Molokai and Lanai by one of your employees, 22 is that correct? 23 MS. NOBRIGA: Correct. The first year 24 we had a part-time parent partner on both of those 25 islands. The second year we hired six kupuna aides for Page 155 1 the island of Molokai, one aide for each school. They 2 worked ten hours a week each, so it was a small 3 initiative for Molokai. 4 Q. This was for the first year? 5 MS. NOBRIGA: This was for the second 6 year. 7 Q. Second year? 8 MS. NOBRIGA: This is for the second 9 year, and their positions ended August of this year. And 10 my understanding is that the Department of Education has 11 picked up that project. 12 Q. I see. I see. 13 MS. NOBRIGA: Or that initiative. 14 Q. I see. So no longer they're receiving any 15 payment from this agency, HFAA? 16 MS. NOBRIGA: Correct. 17 Q. Understood. Okay. So you don't have any 18 employee going to Molokai anymore? 19 MS. NOBRIGA: Not at this time. 20 Q. As of August. What about Lanai? 21 MS. NOBRIGA: We have a part-time 22 person on Lanai. 23 Q. Mr. Kawashima asked about the 25 hour a week 24 that is provided on Lanai, and he mentioned because of 25 budget, is that the reason why they're provided only 25 Page 156 1 hours a week? 2 MS. FOLLOWELL: In the smaller 3 communities. 4 MS. NOBRIGA: Well, the first year we 5 had set up -- the project did have part-time staff 6 because the dollar amount was much lower than what it is 7 today. It's not only about budget though, it's about how 8 many families there are out there in -- on Lanai there's 9 only about 2,000 families and X amount of families that 10 are actually in the system. So it would not be 11 appropriate to have like a full-time staff on Lanai when 12 the demand is not -- there's no need for it. 13 Q. How is the demand determined? Is there a 14 survey that is given to the people on Lanai? Do you go 15 and have a meeting out there with families who may be 16 interested? How is that determined where -- if there is 17 a need? 18 MS. NOBRIGA: We haven't conducted a 19 survey to see if there's a need to increase the parent 20 partners' time in those small community areas. Basically 21 it's around, you know, our target population is the 22 serious emotional behavioral challenged kids, kids that 23 are in the mental health system. So if Lanai only have 24 50 families that, you know, 50 kids that are identified 25 with mental health needs, not all 50 families are going Page 157 1 to access our services. There will be a percentage of 2 those families that will access the services. 3 Q. So you know that if there is then -- if there 4 are that many families, the 50 families? 5 MS. NOBRIGA: Oh, no, I don't know for 6 sure. I can't on the top of my head tell you how many 7 families there are in, you know, these communities. I 8 just threw out that number as an example. 9 Q. I see. Okay. The other question is do you 10 know if there are other agencies or groups that are 11 providing services similar to what HFAA is providing? 12 MS. NOBRIGA: There are other family 13 organizations such as Learning Disabilities that provide 14 services to all kids with disabilities. There's the 15 Special Parent Informational Network that provides 16 referral and information to families. There isn't an 17 organization, a family organization that provides the 18 kind of services we do for a targeted population such as 19 the SED population. 20 Q. Okay. I was given my time slip here. I have 21 some other questions maybe later on. Thank you. 22 CO-CHAIR REPRESENTATIVE SAIKI: Thank 23 you. Representative Kawakami followed by Senator Slom. 24 REPRESENTATIVE KAWAKAMI: Thank you 25 very much, Chair Saiki. Page 158 1 BY REPRESENTATIVE KAWAKAMI: 2 Q. First of all, who started the Hawaii Families 3 As Allies here in Hawaii? 4 MS. FOLLOWELL: There was a group of 5 parents back in -- I don't know how long ago who 6 basically had kids who had, you know, serious emotional 7 disturbances -- 8 Q. Problems. 9 MS. FOLLOWELL: And they basically 10 supported eac other. I think there were four, four 11 parents, and as Sharon had mentioned earlier, that had 12 started to talk story in a garage setting and that's how 13 they came in to basically supporting each other. That's 14 the start. 15 Q. Okay, and that was in 19 -- 16 MS. NOBRIGA: That was in 1986. 17 Q. '86. 18 MS. NOBRIGA: And around 1991, '92, 19 they formed and got together to really establish a 20 nonprofit organization. 21 Q. Okay. Now, you're affiliated with the 22 national, is that correct? 23 MS. NOBRIGA: We're a chapter of -- 24 Q. Do you pay dues? 25 MS. NOBRIGA: Yes. Page 159 1 Q. How much? 2 MS. NOBRIGA: I believe our dues as an 3 organization is $100 a year. 4 Q. $100 a year? 5 MS. NOBRIGA: Yeah. 6 Q. Okay. And what kind of benefits do you get 7 from them? Do they give you services, do they give you -- 8 MS. NOBRIGA: We get technical 9 assistance from them. We get information that's coming 10 out of the national level from Washington, DC, we get 11 publication from an organization called Pacer, who is a 12 national organization for learning disabilities, claiming 13 children's publication for children's mental health and 14 we disseminate that information to our families. 15 Q. I see. So that all comes with the $100 fee for 16 the year? 17 MS. NOBRIGA: And we have -- we can 18 call them whenever we need assistance. 19 Q. Do they ever send someone out here to, you 20 know, not check on you but at least to see what you're 21 doing? 22 MS. NOBRIGA: No. 23 Q. No? So you're completely separate except you 24 belong under their chapter? 25 MS. NOBRIGA: Correct. Page 160 1 Q. Okay, I wanted to go to you had personnel -- 2 now, you said one on Kauai, you do three on the Big 3 Island, Ka'u, Hilo, Kona, one on Molokai, one on Lanai 4 and Oahu one. Okay. 5 MS. NOBRIGA: That was the first year. 6 Q. Yeah. These people are the ones who are 7 service testing? Who's doing the service testing? 8 MS. NOBRIGA: No. Currently they are 9 not service testing. The service testing involvement we 10 had was earlier on when we had a subcontract with -- 11 under Ohana, the Hawaii Ohana Project, which is no longer 12 in existence at this time. 13 Q. Okay. So -- but you mentioned you do service 14 testing, so what kind of service testing do you do? 15 MS. NOBRIGA: We don't do service 16 testing. When I had made mention to that, that was early 17 on being under the Hawaii Ohana Project. 18 Q. Okay. Still referring to that. 19 MS. NOBRIGA: Currently, a couple of 20 our parent partners have had the opportunity to service 21 test with the lead reviewer, so like our parent partner 22 from Hilo, our parent partner from Ka'u, have in the past 23 participated. 24 Q. I see. Okay. Now, you have these sessions 25 with parents who have problems, children maybe Page 161 1 behavioral, etc., how often are these sessions held? 2 MS. NOBRIGA: The sessions you're 3 referring to is the workshops. 4 Q. Yes, these workshops with parents on the 5 different islands. 6 MS. NOBRIGA: Uh huh. Each of the 7 parent partners provide two workshops a month. 8 Q. And what would you say would be the breakdown, 9 like 80 percent are mothers and maybe 20 percent fathers 10 or five percent fathers, 90 percent mothers? Who comes 11 to the workshops? 12 MS. NOBRIGA: Majority of the parents 13 are mothers. 14 Q. Mothers? 15 MS. NOBRIGA: We've had probably a 16 handful of fathers attend. 17 Q. When you say handful, like four or five? 18 MS. NOBRIGA: Four or five. 19 Q. And mothers maybe like ten? 20 MS. NOBRIGA: Yeah. 21 Q. Okay. I guess that's about it. Thank you very 22 much. 23 MS. NOBRIGA: You're welcome. 24 REPRESENTATIVE KAWAKAMI: Thank you, 25 Chairman. Page 162 1 CO-CHAIR REPRESENTATIVE SAIKI: Thank 2 you. Senator Slom followed by Representative Leong. 3 SENATOR SLOM: Thank you very much. 4 BY SENATOR SLOM: 5 Q. Did you say that the organization only serves 6 Felix parents? 7 MS. NOBRIGA: Our organization serve 8 parents who have kids with serious emotional behaviorial 9 disorders. 10 Q. Whether they are Felix children or not? 11 MS. NOBRIGA: Correct, because we have 12 another contract, too, from the Federal. 13 Q. Was that the $60,000? 14 MS. NOBRIGA: Correct. 15 Q. Okay. So what would be the percentage 16 breakdown right now between your work with Felix parents 17 and other parents? Is it preponderant for Felix parents 18 or equal or -- 19 MS. NOBRIGA: I think the majority of 20 it is Felix. 21 Q. Is Felix? 22 MS. NOBRIGA: Right. 23 Q. But the Federal contract is specifically for 24 other mental health treatment other than Felix? 25 MS. NOBRIGA: Correct. Page 163 1 Q. Okay. And what -- is that an annual contract 2 as well, the Federal contract? 3 MS. NOBRIGA: Three year contract. 4 Q. When does that three years expire? 5 MS. NOBRIGA: Our contract just ended 6 with them on September 30 and we just was awarded a new 7 contract for three years as of September 1 -- October 1. 8 Q. So that would be October 1, 2004 then? 9 MS. NOBRIGA: Uh huh. 10 Q. And is that in the same amount, $60,000? 11 MS. NOBRIGA: 60,000. 12 Q. Per year? 13 MS. NOBRIGA: Correct. 14 Q. Did they require any kind of reporting or 15 anything that you have to send to them or do they monitor 16 your activities? 17 MS. NOBRIGA: Correct. We have to send 18 a quarterly report in to them. 19 Q. Uh huh. 20 MS. NOBRIGA: And also an expenditure 21 report. 22 Q. Does anyone from the Federal government come 23 and specifically attend any of your training sessions or 24 anything that you do? 25 MS. NOBRIGA: No. No. Page 164 1 Q. And how about the State contract? That was -- 2 that's an annual contract? 3 MS. NOBRIGA: Correct. 4 Q. And that expires when? 5 MS. NOBRIGA: It expired this past July 6 31 and we had a contract extension as of August 1. 7 Q. For one year? 8 MS. NOBRIGA: Correct. 9 Q. At the same $725,000? 10 MS. NOBRIGA: Correct. 11 Q. And you testified earlier that the majority of 12 the expenditures for your organization for both contracts 13 is in personnel, is that correct? 14 MS. NOBRIGA: Correct. 15 Q. About what percentage would that amount to? 16 MS. NOBRIGA: Probably about 17 two-thirds, I guess. 18 Q. About two-thirds? 19 MS. NOBRIGA: Yeah. 20 Q. And the remaining third, what would be the 21 largest portion of expenditures? 22 MS. NOBRIGA: Travel. Our family 23 conference. 24 Q. Okay. Do you as an organization have any 25 publications yourself, an annual report or quarterly Page 165 1 reports? 2 MS. NOBRIGA: We -- 3 Q. Other than the one that you stated for the 4 Federal government? 5 MS. NOBRIGA: We submit reports to 6 CAMHD. We do -- we submit monthly expenditure reports to 7 them along with quarterly reports addressing the goals of 8 the project. As far as an organization, we disseminate 9 brochures and fax sheets around different children's 10 disabilities, those types of things to families. 11 Q. And the two of you now are currently 12 co-executive directors? Those are salaried positions 13 within the organization? 14 MS. NOBRIGA: Correct. 15 Q. What is the salary your -- or salary range for 16 those positions? 17 MS. NOBRIGA: Off of the 725 or the 18 total budget? 19 Q. I guess off the total? 20 MS. NOBRIGA: The total, both of us at 21 40,000 a year. 22 Q. Okay. Thank you, Mrs. Nobriga. 23 SENATOR SLOM: Thank you, Co-Chair. 24 CO-CHAIR REPRESENTATIVE SAIKI: Thank 25 you. Representative Leong followed by Senator Sakamoto. Page 166 1 REPRESENTATIVE LEONG: Thank you, 2 Chair. 3 BY REPRESENTATIVE LEONG: 4 Q. At the beginning you stated that you were still 5 working on your degrees. 6 MS. FOLLOWELL: Yes. Still trying. 7 Q. Still trying. That's good. And you also chose 8 to be co-chairs as a way of handling this because you had 9 specific skills? 10 MS. FOLLOWELL: Correct. 11 Q. Could you tell me what your specific skills 12 are? 13 MS. NOBRIGA: Well, that's kind of -- 14 perhaps I should inform you of Vicky's skills and she 15 should inform you of mine, because that's -- 16 Q. Sure. Sure. 17 MS. NOBRIGA: We're not one to talk 18 about our skills. 19 Q. Go ahead then. 20 MS. NOBRIGA: I believe the skills that 21 Vicky has is she's a person who pays attention to 22 details, she has the skill level of planning. She -- I 23 believe she works very well with other people. She has 24 that partnership collaborative skill level that is needed 25 for families and for professionals. She has strong Page 167 1 values, family values, she -- she's honest. And she's a 2 very -- she's very dedicated and she's a hard worker. 3 MS. FOLLOWELL: Thank you. Basically 4 our partnership is Sharon has -- she's a visionary. 5 Okay. She has a lot of ideas, a lot of great ideas and 6 she calls me the painter. So when you have a person who 7 is visionary, has great ideas, that's what she is. She's 8 very articulate, as you can tell, and also has strong 9 family values and that's why we mesh. I'm more, as she 10 said, prone to detail, just give me the task, I'll do it, 11 but think of it, get it done, I don't have that part, you 12 know, but I can see where she's going and together 13 actually we take it, so that's how when we talk about, 14 you know, not specific skills but those kinds of thoughts 15 as leaders in our organization where we can, you know, 16 take it to where it's got to go. So basically those 17 kinds of skills, and very verbal as far as -- and 18 articulate, eloquently can share what our mission, our 19 vision and both of us as parents of special needs kids, 20 our kids are grown out of our system, but our heart and 21 our belief is still with families. 22 Q. Thank you. I have another question, too. You 23 indicated that you have 13 different curriculums. 24 MS. FOLLOWELL: Correct. 25 Q. Could you name some of them, please? Page 168 1 MS. FOLLOWELL: Okay. One of them -- 2 Q. What they are, just a few of them? 3 MS. FOLLOWELL: Off the top of my head, 4 we have attention deficit hyperactivity disorder as one 5 curriculum that we teach to our families. We also have 6 communication and negotiation. We utilize three videos 7 that we have that we show to families, fat city, families 8 and professionals regarding special needs kids, learning 9 disabilities and how it feels to be a kid who has special 10 needs in our school system, our recordkeeping, things 11 like that, and behavior interventions. 12 Q. And my last question was we talk about 13 therapeutic aide training. 14 MS. FOLLOWELL: Correct. 15 Q. Could you just give us a little bit about what 16 this all is or it is a conglomeration? What do you mean? 17 MS. FOLLOWELL: Okay. The workshops 18 that I just talked about, that's separate. We no longer 19 provide therapeutic aide training. We did it under the 20 Ohana Project. 21 MS. NOBRIGA: It's -- the curriculum 22 was developed for therapeutic aide support people. It's 23 a 40 hour curriculum and it teaches people the attitude 24 skills and knowledge they need in order to be successful 25 in providing the therapeutic services to kids. When the Page 169 1 curriculum was developed, it was primarily developed for 2 kids that had behaviors that were such where they were at 3 risk of being removed from their homes, so they had 4 behaviors like hurting themselves or hurting other -- 5 hurting other kids or adults. So it teaches that kind of 6 skills and knowledge. 7 Q. Thank you. 8 REPRESENTATIVE LEONG: Thank you, 9 Chair. 10 CO-CHAIR REPRESENTATIVE SAIKI: Thank 11 you. Senator Sakamoto followed by Representative 12 Marumoto. 13 SENATOR SAKAMOTO: Thank you, Chair. 14 BY SENATOR SAKAMOTO: 15 Q. I think parents or families banding together 16 are good to help each other. Is your primary mission now 17 to help families better understand and reduce I guess the 18 frustration with their child as well as the system? 19 MS. FOLLOWELL: Yeah. 20 MS. NOBRIGA: Yes, it is. It is, and 21 this is, you know, for Vicky and myself, there's never 22 enough of us to go around. And so one of the things that 23 we're really trying to teach families is to, you know, 24 once they're -- they have the information, for them to 25 share it with other families that -- so that you can -- Page 170 1 we are able to build a network system, you know, of 2 families out there helping other families and it's just 3 not limited to us or our organization. 4 Q. How much of your effort deals with helping 5 families understand transitions between schools or 6 between systems, CAMHD, DOE, etc.? 7 MS. NOBRIGA: A great deal. We have 8 actually a parent partner who's involved with CAMHD in 9 developing some practice skills for a case manager, for 10 care coordinators and others, providing one on one 11 support to parents whose kids may be returning back from 12 a mainland placement or from being transitioned out from 13 a placement here, you know, in Hawaii or even from one 14 grade level to another, you know, from a more restrictive 15 environment to a less restrictive environment. 16 Q. And this would vary depending on which of the 17 13 groups or people interface, obviously some would have 18 different skills or different knowledge, yeah? 19 MS. NOBRIGA: Correct. Correct. So 20 all of our parent partners have a diverse knowledge base, 21 and so we -- like I said, we have this parent partner who 22 have first hand experience on her child returning from a 23 mainland placement and what that's like and how -- and 24 she has, you know, ideas on how things could have worked 25 best. And so she's able to then support other parents, Page 171 1 not only that but she's able to help the other parent 2 partners if they have a parent that they're involved with 3 in helping them get that information. 4 Q. Over the years of your contract, as things have 5 been determined, this is what works or this is a good 6 type of curriculum or this is something that doesn't 7 work, how are those compiled so that the system can 8 benefit? 9 MS. FOLLOWELL: We've also provided our 10 workshops to the schools. We have had requests by 11 principals, vice principals, SSCs for us to provide some 12 of our workshops, you know, to their teachers. 13 Q. Do you have like a document that collects some 14 of the this is what works or are you in the process of 15 building one? 16 MS. NOBRIGA: We have -- we have like 17 an evaluation form at workshops that we give. We also 18 have a survey for families in looking at areas of 19 services that they have received and where they feel what 20 works and what haven't worked. We do have a survey like 21 that. 22 Q. I guess what I'm asking you is -- 23 MS. NOBRIGA: But not -- 24 Q. People who don't attend, whether you make it 25 available or not, how are the good things being Page 172 1 transmitted to CAMHD and DOE so that the system gains? 2 Not yet or -- 3 MS. FOLLOWELL: I think we're getting 4 there. As I said earlier, you know, whoever asks us to 5 come and give them our workshops, we'll go, either it be 6 with the family guidance centers, with the care 7 coordinators or with the -- in the schools right now it's 8 their SSCs who's requesting it or even the principals, so 9 on that level, the information gets out. We also have 10 built partnerships with our PCNCs in the schools. Also, 11 with our other agencies like Department of Justice and 12 Child Welfare, so we're out there letting folks know of 13 the information that we do have and we've been getting 14 requests to provide that information. We don't have a 15 data base, if that's what you're asking, of what has 16 worked and what hasn't worked. That we don't have yet. 17 Q. Would you say that based on your efforts you've 18 saved the State more than what the State and the Federal 19 government have paid for you to facilitate and do what 20 you've done? 21 MS. FOLLOWELL: I think -- 22 MS. NOBRIGA: I believe so. 23 MS. FOLLOWELL: I believe so, also, but 24 I think the rewards come more with when you can -- when a 25 parent can be at a table and making the best decision Page 173 1 that they can for their child because they've had the 2 information to make that decision. 3 CO-CHAIR REPRESENTATIVE SAIKI: Five 4 minutes are up. 5 SENATOR SAKAMOTO: Okay. Thank you, 6 Chairman. 7 CO-CHAIR REPRESENTATIVE SAIKI: 8 Representative Marumoto followed by Co-Chair Hanabusa. 9 REPRESENTATIVE MARUMOTO: Thank you. 10 BY REPRESENTATIVE MARUMOTO: 11 Q. I appreciate you ladies coming today. I came 12 in a little late, so stop me if I've covered old 13 territory, but am I to understand that one or both of you 14 are experts in MST, the program? 15 MS. FOLLOWELL: Not MST, no. 16 Q. Okay, then I'm asking the wrong people the 17 wrong questions, so I'll pass at this time. Thank you. 18 CO-CHAIR REPRESENTATIVE SAIKI: Thank 19 you. Co-Chair Hanabusa. 20 CO-CHAIR SENATOR HANABUSA: Thank you. 21 BY CO-CHAIR SENATOR HANABUSA: 22 Q. You mentioned that you're part of a national 23 organization or chapter. What's the name of the national 24 organization? 25 MS. NOBRIGA: The Federation of Page 174 1 Families for Children's Mental Health. 2 Q. Do you know whether or not Ivor Groves has 3 anything to do with this national organization? 4 MS. FOLLOWELL: I don't. 5 MS. NOBRIGA: I don't know. 6 Q. How about Ray Foster? 7 MS. NOBRIGA: I don't know. 8 Q. Judy Schrag? 9 MS. NOBRIGA: I don't know. 10 Q. Lenore Behar? You're saying no, she's 11 thinking. 12 MS. FOLLOWELL: I don't know. 13 MS. NOBRIGA: I'm only thinking because 14 I'm -- I don't think Lenore has anything to do with the 15 federation. 16 MS. FOLLOWELL: If anything, they 17 probably provided breakout sessions at conferences like -- 18 MS. NOBRIGA: Conferences we've 19 attended to. 20 MS. FOLLOWELL: Maybe Ray did service 21 testing, but with Judy, Lenore and Ivor I haven't seen 22 them at these nationally and don't know that answer. 23 Q. You seem to know them though. 24 MS. NOBRIGA: We do. 25 Q. And how did you come to know, first starting Page 175 1 with you, Ms. Nobriga, how did come to know Lenore Behar, 2 Judy Schrag and/or Ivor Groves? 3 MS. NOBRIGA: I first met Lenore and 4 Judy back in I believe it was 1997 when we were a part of 5 the Hawaii Ohana Project, and they came out, I believe, 6 to provide some technical assistance under that system of 7 care grant. 8 Q. So they were providing technical assistance to 9 the Hawaii Ohana Project? 10 MS. NOBRIGA: I believe so, yeah. 11 Q. And when you say technical assistance, what do 12 you mean? 13 MS. NOBRIGA: Assistance in looking at 14 the goals that have been established and looking at ways 15 to create a better system out in the Leeward Oahu area. 16 Q. Is it basically to comply with the consent 17 decree? 18 MS. NOBRIGA: I'm not sure if there was 19 a -- if there was a connection, and if there was, I'm not 20 familiar with it because I think the Hawaii Ohana Project 21 and the consent decree was coming about at the same time. 22 Q. Okay. And Miss Followell, you're saying 23 something else. How did you come to know them? 24 MS. FOLLOWELL: Dr. Groves, basically I 25 met him at a meeting, and we were talking about some of Page 176 1 the issues and concerns on the Molokai and so maybe 2 couple meetings with Dr. Groves. Never met Lenore and 3 Judy like the way Sharon met, but I know of them. 4 Q. How did you come to know of them? 5 MS. FOLLOWELL: Judy with DOE with 6 working with the IDEA and -- not IDEA, I'm sorry, IEP, 7 and CSP through one of our staff that she's been involved 8 with Judy Schrag and with Lenore just by name and seeing 9 her at couple conferences basically, but personally not 10 knowing them. 11 Q. When you say Judy Schrag's working with the DOE 12 and CSP, I think I got your acronyms correct, what is 13 CSP? 14 MS. FOLLOWELL: There's -- I guess 15 there was an initiative when -- and this is just my 16 understanding from a staff that has been working with 17 Judy Schrag, a committee working together, individual 18 educational plan and the CSP plan, which is a coordinated 19 service plan which the Department of Health uses as far 20 as planning for their students. So that's where I know 21 of Judy. 22 Q. So this is not in any way connected with the 23 Felix Consent Decree, this is a totally different thing, 24 this coordinated service plan, as far as you know? 25 MS. FOLLOWELL: No. It's part of the Page 177 1 Felix. 2 Q. It's still ongoing? 3 MS. FOLLOWELL: Yes. 4 Q. The people still work with her? 5 MS. FOLLOWELL: Yes. 6 Q. And you said the DOH uses this coordinated 7 service plan? 8 MS. FOLLOWELL: Correct. 9 Q. And you have someone on staff who works with 10 her? 11 MS. FOLLOWELL: Who was -- who is part 12 of a committee. Yes. 13 Q. And that committee deals with the coordinated 14 service plan? 15 MS. FOLLOWELL: And the IEP. 16 Q. And the IEP? 17 MS. FOLLOWELL: Correct. So it's a 18 planning committee of people probably from DOH, DOE and 19 our staff. 20 Q. Anyone else other than DOE, DOH and your staff 21 members? 22 MS. FOLLOWELL: I cannot answer that 23 right now. 24 Q. Okay. So you're not part of that? 25 MS. FOLLOWELL: No, I'm not. Page 178 1 Q. Let me ask you something that you said -- 2 CO-CHAIR REPRESENTATIVE SAIKI: Excuse 3 me, Co-Chair, time is up but I'll yield my time. 4 CO-CHAIR SENATOR HANABUSA: Thank you. 5 You're so nice. 6 Q. Let me ask you something else about the 7 therapeutic aide training that you were talking about. I 8 realize that ended in '99 or so, somewhere around there? 9 MS. FOLLOWELL: Correct. 10 Q. We've had many people who provide therapeutic 11 aides come before this committee and they all tell us 12 that the money that they're given includes training, and 13 that's part of their contracted amount. So when you 14 provided training for the therapeutic aides, were they 15 coming from different service providers and coming to you 16 for training? 17 MS. FOLLOWELL: Correct. 18 Q. And you didn't get any money for that from the 19 service providers themselves? 20 MS. FOLLOWELL: No. 21 MS. NOBRIGA: No. 22 Q. It was part of the Ohana Project that you were 23 doing that therapeutic aide training, correct? 24 MS. FOLLOWELL: Correct. 25 Q. Now, the -- you mentioned Na Laukoa and you Page 179 1 said that you trained Na Laukoa's therapeutic aides. 2 MS. FOLLOWELL: Correct. 3 Q. And that was also in 1999? 4 MS. FOLLOWELL: '98, '99, I believe. 5 Q. So at that time you knew Na Laukoa as a service 6 provider? 7 MS. FOLLOWELL: Correct. 8 Q. Did you ever hear of a program called targeted 9 technical assistance? 10 MS. FOLLOWELL: No, I haven't. 11 Q. You have not heard that? 12 MS. FOLLOWELL: No. 13 Q. Did you ever run across a situation that said 14 these people from Na Laukoa and their helping school 15 complexes comply with the Felix Consent Decree? 16 MS. FOLLOWELL: I've heard of that on 17 the island of Molokai. 18 Q. On the island of Molokai? 19 MS. FOLLOWELL: Not knowing it was 20 targeted technical assistance. That word I first heard 21 today. 22 Q. But you did know Na Laukoa was on the island of 23 Molokai? 24 MS. FOLLOWELL: Correct. 25 Q. And your understanding is they were attempting Page 180 1 to help the complex comply with Felix, correct? 2 MS. FOLLOWELL: Correct. 3 Q. You also -- there's this thing called the 4 Statewide Family Organization, and that's your contract 5 with CAMHD, isn't it? 6 MS. FOLLOWELL: Correct. 7 Q. What is the Statewide Family Organization? 8 MS. FOLLOWELL: I do short answers. 9 She -- 10 Q. Okay. Okay. 11 MS. NOBRIGA: The Statewide Family 12 Organization is Hawaii Families As Allies and -- 13 Q. Okay. 14 MS. NOBRIGA: We are, like I had said 15 earlier, you know, we hire parents to provide the 16 services. 17 Q. So let me understand this, because that's kind 18 of confusing to me. You have parents who are on your 19 board, 51 percent are family -- parents? 20 MS. NOBRIGA: Family members. 21 Q. Are any of those parents what you call the 22 providers as well, the ones that sit on your board? 23 MS. NOBRIGA: Employees of Hawaii 24 Families As Allies? 25 Q. Right. Page 181 1 MS. NOBRIGA: No. 2 Q. Okay. But you have family members that are 3 employees as well? 4 MS. NOBRIGA: Correct. 5 Q. Now, you also said something that -- you call 6 them family resource specialists. And you hire family 7 members to do that? 8 MS. NOBRIGA: Correct. 9 Q. So are they family members of the family that's 10 being serviced? 11 MS. NOBRIGA: No. 12 MS. FOLLOWELL: No. 13 Q. So you hire family members, meaning family 14 members of your organization to serve as these resource 15 specialists? 16 MS. NOBRIGA: Let me -- the employees 17 we have are parents of -- parents who have children 18 receiving services from the Department of Health and 19 Education. 20 Q. Okay. So when you say that they're family 21 members, that's what you mean, that they're just -- they 22 have students and they have -- they have children 23 receiving services? 24 MS. NOBRIGA: Correct. 25 CO-CHAIR SENATOR HANABUSA: Okay. Page 182 1 Co-Chair Saiki, you may have whatever time is remaining 2 back. 3 CO-CHAIR REPRESENTATIVE SAIKI: I think 4 there's no time left. Since I yielded my time, we'll 5 take follow up questions, first from Special Counsel. 6 SPECIAL COUNSEL KAWASHIMA: I have 7 none. Thank you. 8 CO-CHAIR REPRESENTATIVE SAIKI: 9 Members, any follow up, two minute follow up questions? 10 Senator Sakamoto followed by Senator Buen. 11 SENATOR SAKAMOTO: Thank you, Chair. 12 BY SENATOR SAKAMOTO: 13 Q. When I was asking you about the cost and how 14 you relate to the families, many people have criticized 15 that many times an IEP or planning, it's been very 16 adversarial and sometimes therefore prolonged. How has 17 your efforts through your classes and parents, how has 18 that helped to reduce adversarialness? 19 MS. NOBRIGA: I believe the services -- 20 the support services that we provide the families, you 21 know, with giving them the information and around the 22 system and how to go about stating what they want for 23 their children or what they feel they need for their 24 children in a more appropriate way. As a parent, I can 25 understand how frustrating it is to sit at a table, you Page 183 1 know, full of professionals and knowing that I'm the one 2 who knows my kid the best and I should be able to 3 contribute some of that information about my kid's 4 abilities and his deficits. And I should be able to also 5 share what works and what haven't worked, and I remember 6 there were times where I got so frustrated that it became 7 adversarial and at the same time, I remember not getting 8 what my kid really needed. For families, I think we need 9 to understand where they're coming from. I think what we 10 have been able to create and help families with is with 11 the information they receive they're better equipped with 12 going into a meeting and stating and advocating for their 13 own kid's needs. I think we have helped the service 14 system. I think had we not have had support people there 15 at the table with families, maybe kids would be kept in 16 restrictive environments longer than they have. Maybe 17 we, you know, as a system we have sent our children out 18 of our state, you know, but I believe we've had a 19 positive impact in working with families and 20 professionals in trying to look at what's best for kids 21 and families. 22 SENATOR SAKAMOTO: Thank you, Chair. 23 CO-CHAIR REPRESENTATIVE SAIKI: Thank 24 you. Senator Buen. 25 SENATOR BUEN: Thank you. Page 184 1 BY SENATOR BUEN: 2 Q. I just want to know -- just one question. How 3 do you two -- how do you do an evaluation of the 4 workshops and the services that HFAA provide to measure 5 the success of the -- of what you do? 6 MS. NOBRIGA: We have an evaluation 7 form that is given out to the participants at the 8 workshops and it's looking at the way the workshop was 9 facilitated, if the information given was useful to the 10 participant. It also solicit ideas from the participant 11 as to what could have made the workshop better or what 12 their interest is in, if they want further information, 13 what types of information. 14 Q. So these are written evaluations? 15 MS. NOBRIGA: Correct. 16 Q. And as provided to the Federal government in a 17 report? For one -- the grant -- for the grant that you 18 receive? 19 MS. NOBRIGA: Correct. 20 Q. So who else receives these reports? 21 MS. NOBRIGA: CAMHD receives the 22 reports. 23 Q. Anybody else requesting for these reports or 24 these evaluations? 25 MS. NOBRIGA: Not to my knowledge. Page 185 1 MS. FOLLOWELL: No. 2 SENATOR BUEN: Okay, thank you. 3 CO-CHAIR REPRESENTATIVE SAIKI: Thank 4 you. Representative Leong. 5 REPRESENTATIVE LEONG: Thank you, Chair 6 Saiki. 7 BY REPRESENTATIVE LEONG: 8 Q. I just had to -- I thought I heard you state 9 that you helped to train the Na Laukoa, and if this is 10 so, in which regard. 11 MS. FOLLOWELL: Therapeutic aide 12 training. 13 Q. I'm sorry? 14 MS. FOLLOWELL: Therapeutic aide 15 training. 16 Q. I see. 17 MS. NOBRIGA: The training wasn't 18 exclusively for Na Laukoa, but Na Laukoa was one of the 19 providers that took advantage of the training. 20 Q. And how long was this training for, was it a 21 period of days? 22 MS. NOBRIGA: Four days. 23 Q. And who were the instructors? 24 MS. NOBRIGA: Vicky and myself. 25 Q. I see. Thank you. Page 186 1 REPRESENTATIVE LEONG: Thank you, Chair 2 Saiki. 3 CO-CHAIR REPRESENTATIVE SAIKI: Thank 4 you. Members, any other follow up questions? If not, I 5 have a couple of follow ups. 6 BY CO-CHAIR REPRESENTATIVE SAIKI: 7 Q. What exactly -- what was the exact role that 8 you played in the service testing process? 9 MS. NOBRIGA: As an organization? 10 Q. As an organization. 11 MS. NOBRIGA: As an organization, 12 creating the opportunity for our parent partners, for our 13 parents to attend the service testing training, them 14 being educated in the assessment so that eventually they 15 would be asked to participate as reviewers of service 16 testing. The role would be, you know, as we always 17 attempt to increase the family involvement piece on all 18 levels, this would be one way of having a parent 19 perspective on the service testing evaluation level. 20 Q. Were these parents the parents of Felix 21 children? 22 MS. NOBRIGA: Yes. 23 Q. So you were training parents of Felix children 24 to hopefully eventually become service testers, 25 reviewers? Page 187 1 MS. NOBRIGA: Correct. 2 Q. Did that ever happen? 3 MS. NOBRIGA: A couple of them have 4 been utilized. 5 Q. Are these still reviewers? 6 MS. NOBRIGA: I believe within this 7 past year they have been used. 8 Q. Okay. Thank you. 9 CO-CHAIR REPRESENTATIVE SAIKI: 10 Members, any follow up questions? 11 SENATOR SAKAMOTO: One more. She took 12 the long answer. 13 CO-CHAIR REPRESENTATIVE SAIKI: We'll 14 be nice to Senator Sakamoto. 15 SENATOR SAKAMOTO: Thank you. 16 BY SENATOR SAKAMOTO: 17 Q. I was wondering how you evaluated in terms of 18 for continuance of the contract, or if or if not you're 19 doing what you're supposed to do, who evaluates you and 20 what -- what's that process? 21 MS. NOBRIGA: Well, the system itself 22 evaluates us, you know. 23 Q. Do they give you written evaluations? 24 MS. NOBRIGA: We've had them come in 25 and do an audit. Page 188 1 Q. Numbers audit or auditing what you do? 2 MS. NOBRIGA: Fiscal audit. 3 Q. The numbers? 4 MS. NOBRIGA: Uh huh. 5 Q. But not in your performance as well or not 6 well? 7 MS. NOBRIGA: No. 8 Q. Okay, thank you. 9 CO-CHAIR REPRESENTATIVE SAIKI: Okay, 10 thank you. Members, any follow up questions? Okay, if 11 not, thank you very much for your testimony today. 12 MS. NOBRIGA: Thank you. 13 CO-CHAIR REPRESENTATIVE SAIKI: 14 Members, we'll be taking a five minute recess. 15 (Recess.) 16 CO-CHAIR REPRESENTATIVE SAIKI: 17 Members, we will reconvene our hearing. Our final 18 witness is Kate Pahinui. Miss Pahinui, we will 19 administer the oath at this time. 20 CO-CHAIR SENATOR HANABUSA: 21 Ms. Pahinui, do you swear or affirm that the testimony 22 you're about to give will be the truth, the whole truth 23 and nothing but the truth? 24 MS. PAHINUI: Yes. 25 CO-CHAIR SENATOR HANABUSA: Thank you. Page 189 1 3210ers, we'll be following our same protocol. We will 2 begin with Mr. Kawashima. 3 SPECIAL COUNSEL KAWASHIMA: Thank you, 4 Madam Chair. 5 BY SPECIAL COUNSEL KAWASHIMA: 6 Q. Please state your name and business address. 7 A. Kate Pahinui, 3627 Kilauea Avenue, Child and 8 Adolescent Mental Health Division, clinical services 9 office. 10 Q. And what do you do there with the clinical 11 services office, ma'am? 12 A. I work with the training initiative and I'm the 13 clinical supervising trainer for a statewide program 14 that's designed to improve the skills of family guidance 15 center care coordinators and developing coordinated 16 service plans. I have eight staff who are located at 17 family guidance centers who implement the program. 18 Q. How long have you been serving in that 19 capacity? 20 A. For a year. 21 Q. And prior -- well, let me go back a bit. Will 22 you provide us with your formal education after secondary 23 level? 24 A. I have a Masters degree in psychology from 25 Antioch University, Honolulu campus. Page 190 1 Q. And your Bachelors? 2 A. Bachelors in liberal studies from Antioch 3 University. 4 Q. When you say Antioch University, Honolulu 5 campus, I wasn't aware that Antioch had a campus here. 6 A. They did in the '80s. 7 Q. I see. 8 A. There isn't currently one. 9 Q. And is that how you obtained your Bachelors, 10 too, here in Hawaii? 11 A. Right. I also went to school at Cal Lit Santa 12 Barbara and Oregon State University. 13 Q. Did you achieve any degrees there? 14 A. No. 15 Q. So your Bachelors was Antioch Hawaii, Masters 16 Antioch. What years were those, ma'am? 17 A. '82 and '85. 1982 and 1985. 18 Q. From 1985 where have you been employed then? 19 Maybe I should -- I ought to go back to your -- what 20 full-time employment you had after you received your 21 Masters degree. 22 A. Right. I went to California and worked for a 23 year in Berkeley California with group home, St. George 24 group homes, and I was a co-director of a day treatment 25 center for 32 children and I also provided therapy. I Page 191 1 came back to Hawaii and worked at Kahi Mohala for three 2 years as a therapist on the children's unit. 3 Q. What years were those, ma'am? 4 A. I believe it was '86 to '89. 5 Q. Okay. At Kahi Mohala? 6 A. Kahi Mohala. 7 Q. Go on. 8 A. Then I went to Waianae Coast Community Mental 9 Health Center, which is now known as Hale Na'aupono, and 10 I worked for a year as a clinician as an outpatient 11 therapist and then I became the director of children's 12 services there. 13 Q. All right. 14 A. I was director of children's services for five 15 years and then I became the project director of the 16 Hawaii Ohana Project. 17 Q. All right. So when did you become the project 18 director for Hawaii Ohana Project? 19 A. In January of 1995. 20 Q. And you served in that capacity how long? 21 A. Until August of 2000. 22 Q. At which time what happened? 23 A. The grant was over. It was a five year grant 24 and then we had a one year no cost extension and that 25 sixth year was over. Page 192 1 Q. And that sixth year was the year 2000? 2 A. At that time, yes. 3 Q. And from then, August of 2000, you have been 4 with DOH CAMHD? 5 A. Uh huh. 6 Q. You mentioned providing services, providing 7 therapy. What then is your background and training in, 8 ma'am? What area? Is it psychology, clinical 9 psychology? 10 A. It's in psychology. 11 Q. So you have a Masters in clinical psychology? 12 A. Right. 13 Q. Those were the kinds of services you've been 14 providing in these various organizations, the last of 15 which was Hawaii Ohana Project? 16 A. Well, I didn't provide therapy when I was in 17 management, but while I was providing therapy, yes, 18 individual group and family. 19 Q. What was the -- what were the goals of this 20 project, this five year project that you mentioned? 21 A. Well -- 22 Q. What was it developed for? 23 A. In a short -- in a capsule, it was the grant 24 was awarded by the Department of Health and Human 25 Services, Center for Mental Health Services which was Page 193 1 formerly known as CASSP. There were 22 projects 2 nationally and at the end of the grant there were over 3 40. And the purpose was to develop and demonstrate a 4 system of care for children with serious emotional 5 disturbance and their families. 6 Q. I see. 7 A. There were several components to the grant 8 besides developing a continuum of mental health services. 9 Q. What other aspects were there? 10 A. We developed a governing council, we helped 11 develop two community children's councils. We had two 12 grant sites where services were provided and we collected 13 data from those grant sites and had very rigorous 14 evaluation of the program. We collected nine different 15 outcomes, data on nine different outcomes, we did our own 16 analysis. We also provided a great deal of training and 17 technical assistance to the field and we were responsible 18 for information dissemination, holding stakeholders 19 conferences and publishing and doing national 20 presentations and that sort of thing. 21 Q. Was the funding for this project pretty much 22 the same on an annual basis? 23 A. It started at about one million -- I think it 24 was 999 -- 800,000, something, and the second and third 25 year it was 2.6 million and the fourth year it was 3.5 Page 194 1 million and the fifth year it was 2.3 million. 2 Q. Why the reduction in the fifth year? 3 A. I -- we -- that was just the amount that they 4 gave us. 5 Q. I see. 6 A. And I think it was based on their overall 7 funding because there were a lot of projects. 8 Q. So the services that you've provided then were 9 in -- well, in every case, based upon the funding that 10 you received? And you have to answer yes. 11 A. Yes. 12 Q. This funding was all Federal funding though? 13 A. Yes, it was all Federal funding. 14 Q. So you did not receive funding from the State 15 or any other -- 16 A. No. 17 Q. -- body except the Federal government? 18 A. No. 19 Q. Is that correct? 20 A. That's correct. 21 Q. All right. 22 A. There was a State match also required for the 23 grant -- 24 Q. Oh, all right. 25 A. -- but that was to the government. I mean that Page 195 1 was just a State match, it wasn't funds. 2 Q. Was the State match of the same amount as it 3 was from -- 4 A. It changed during the years. 5 Q. For example, in the -- 6 A. Started out two Federal dollars to one State 7 dollar, and it ended up two State dollars to one Federal 8 dollar. 9 Q. I see. Ended up in which year to be two to one 10 now State -- 11 A. The fifth year. 12 Q. Beg your pardon? 13 A. The fifth year. 14 Q. Can you do me a favor, and I think we should do 15 this throughout, but when you and I talk at the same 16 time, sometimes the stenographer has difficulty. And I 17 see where you're anticipating the question I'm asking 18 you, and you're probably right in anticipating it -- 19 A. Okay. 20 Q. -- but nonetheless, it causes problems, so 21 please wait until I'm done and then you can answer as 22 much as you want. 23 A. Okay. 24 Q. Thank you. Was one of the categories of 25 services you provided something called family stipends? Page 196 1 Does that sound familiar to you? 2 A. We provided family stipends for training. It 3 wasn't a service. 4 Q. I see. For example, how -- what types of 5 training would you provide family stipends for? 6 A. For workshops that Hawaii Families As Allies 7 would give. 8 Q. You're not -- well, you were sitting here while 9 Miss Followell and Ms. Nobriga were testifying, were you 10 not? 11 A. Yes. 12 Q. They mentioned the ten dollar a parent stipend. 13 Is that what you're talking about? 14 A. Yes. 15 Q. Oh, I see. No other kind of stipends to 16 families for whatever purpose it might be related to 17 mental health services? 18 A. I believe we paid -- I believe we gave family 19 stipends for attending our stakeholders conferences. 20 Q. That's a different thing now? 21 A. Yes. 22 Q. And what kind of stipends would you provide 23 there? 24 A. The amount of the stipend depended on the 25 amount of time. If it was for an hour and a half Page 197 1 workshop, it would be one cost, and if it was all day, it 2 would be another. The stipends were managed by Hawaii 3 Families As Allies. I didn't -- I subcontracted to them 4 to manage that. 5 Q. I see. But you do know how much though the 6 stipends were at these various ranges? 7 A. I believe they might have been $25 but -- 8 Q. 25 for what? 9 A. For a day, for day care and transportation. 10 Q. All right. Nothing larger than that that you 11 know of? 12 A. Not that I can remember. 13 Q. Well, let me ask you directly, ma'am. We saw 14 some documents that would suggest that expenses were 15 paid, for example, to cover mortgage payments. Does that 16 sound familiar to you? 17 A. That would have been out of our flexible 18 funding and that was allowable by the Federal government. 19 It was in our budget. And flexible funding was a very 20 important part of the project, respite and flexible 21 funding for families. The purpose of the project is to 22 support children to stay in their families so they don't 23 need to be removed into more expensive type of care. And 24 there were a few instances where a family had an 25 emergency where they might have needed first month's rent Page 198 1 to get into an apartment and we might have covered that. 2 That was managed by the subcontracts. I didn't handle -- 3 Q. You know -- 4 A. -- the funding for that. 5 Q. Ultimately it was paid by you and, well, the 6 State, too, to the extent that it participated in the 7 payment process, right? 8 A. Our subcontractors were subcontracted by RCUH, 9 the research corporation of the University of Hawaii. 10 Q. Who were your subcontractors? 11 A. We had six. 12 Q. Oh, I see. 13 A. Subcontractors. 14 Q. HFAA was one? 15 A. Yes. 16 Q. Who would have been the subcontractor in the 17 situation, for example, of this mortgage I asked you 18 about? 19 A. Waianae Community Mental Health Center or 20 Suzanna Wesley -- 21 Q. I see. 22 A. -- Community Center. Those were our two grant 23 sites. 24 Q. Am I to understand then that his paying for a 25 mortgage payment, you explained why, but that was done Page 199 1 rarely? 2 A. Rarely. 3 Q. And it was done in a fashion that it wasn't a 4 loan, it was a direct benefit provided to the family? 5 A. I'm not sure what the arrangement was. 6 Q. What -- what was it supposed to be in terms of 7 your organization being the -- I guess the primary 8 funding authority although you subcontracted out the 9 payments to someone else, ultimately the payment 10 obligation came back to you though, right? 11 A. Uh huh. 12 Q. What is your understanding? Was it supposed to 13 be a direct benefit or a loan? 14 A. I guess a direct benefit. I'm not sure. 15 Q. Okay. All right. I appreciate that. How 16 about -- we saw also reference to expenses for a prom, 17 for someone to go to a prom. Does that sound familiar? 18 A. It might have been that one of our high school 19 students who had very severe and challenging behaviors 20 and problems would not have been able to go to the prom 21 without our support, and I would support this. 22 Q. In other words, this would be again, a rare 23 occasion that -- 24 A. A rare occasion. 25 Q. -- something like that would be done? Page 200 1 A. Yes. 2 Q. Not regularly? 3 A. No. 4 Q. Sure. All right. Now, was a person by the 5 name of Lenore Behar connected with the Hawaii Ohana 6 Project? 7 A. No. 8 Q. Was she a consultant to the Hawaii Ohana 9 Project? 10 A. No. 11 Q. According to the project's final report, she 12 was one of the consultants retained though, do you know 13 that? According to the final report that was submitted 14 by the project. Were you involved with that final 15 report? 16 A. Yes. 17 Q. You seem somewhat reluctant. Is it that you 18 know for a fact that that final report had no reference 19 to Lenore Behar or what? 20 A. I don't see how it could have. We never funded 21 Lenore's -- Lenore Behar. 22 Q. As far as you know? 23 A. As far as I know, our technical assistant. 24 Q. Who was responsible for putting together the 25 final report? Page 201 1 A. My staff, David Leek. 2 Q. Would you have been the person to sign off on 3 it? 4 A. Uh huh. 5 Q. Yes? 6 A. Yes, I would have. 7 Q. So that if in fact Ms. Behar was named as one 8 of the consultants to the project, you certainly would 9 have known that and you certainly would have seen that in 10 the final report if it was there? 11 A. Yes. 12 Q. Is that so? And you do know that as far as the 13 project was concerned while you were there, let's see, 14 you were -- you were in charge of the project for four 15 years? 16 A. For the entire -- 17 Q. The entire -- I'm sorry. 18 A. -- project. 19 Q. Entire six years actually. During the time you 20 were there, you cannot recall one occasion where Miss 21 Behar provided services, consulting services to the 22 project in any way? 23 A. No. No. 24 Q. Is that correct? 25 A. Yes. Page 202 1 Q. You're pretty sure about that? 2 A. Yes. 3 Q. Do you know who she is? 4 A. Yes. 5 Q. How do you know who she is? How have you made 6 her acquaintance? 7 A. She was the director of the children's services 8 for North Carolina, and North Carolina had a grant just 9 as we did. And so many of -- I knew many of the chiefs 10 of other mental health systems. 11 Q. Oh, I see. 12 A. Through the project. 13 Q. Is that how you knew her? 14 A. Uh huh. 15 Q. Did you ever work with her professionally? 16 A. She came out to the project once because North 17 Carolina had had several projects like mine and we -- we 18 talked to her about what we were doing, and it was not 19 paid consultation. It was not consultation. It was one 20 time that I can remember the entire part of the project. 21 Q. All right. How about the names Ivor Groves and 22 Ray Foster? Do they ring a bell to you? 23 A. Uh huh. 24 Q. You know who they are, of course? 25 A. Uh huh. Page 203 1 Q. Yes? 2 A. Yes. 3 Q. Did they play any part in whatever services 4 were provided by the Ohana Project? 5 A. No. 6 Q. Do you recall the Ohana Project organizing a 7 strategic planning retreat though with Dr. Groves? 8 A. I do now that you mentioned it. 9 Q. What was that about? Do you recall what that 10 project was? 11 A. We did strategic planning retreats and the 12 Ohana Project was for two years part of the Felix 13 operational plan. And however, we didn't do anything 14 special for that. We carried out our project activities. 15 Q. That you would have carried out notwithstanding 16 being a part of the Felix operational plan? 17 A. Right. Right. And he could have participated 18 or observed this strategic planning meeting. 19 Q. Do you recall if the project paid Dr. Groves 20 for anything that he did? 21 A. No. 22 Q. Do you know if the project paid Ray Foster for 23 anything Mr. Foster did? 24 A. Yes, we did. 25 Q. What did you pay him for? Page 204 1 A. We paid him to provide training to service 2 reviewers so that we could conduct service testing in the 3 Ohana Project sites, and we did our own service testing 4 over a three year period. That was not connected to the 5 State. 6 Q. What was the nature of payment that would have 7 been made to Ray Foster for his services, about? 8 A. I don't remember. 9 Q. It was a contractual amount though, was it not? 10 A. Yes. 11 Q. Your -- I would say the project's financials 12 should show that, if we ever wanted to check that? 13 A. Yes. 14 Q. And where would we get that information, those 15 documents? Where would they be housed? 16 A. The research corporation. 17 Q. RCUH? 18 A. Uh huh. 19 Q. All right. Now, why were you involved with 20 service testing, ma'am? 21 A. We were aware of service testing when it first 22 was introduced to be utilized in relationship to Felix, 23 and our governing council felt that it was a useful 24 method of monitoring our system as it developed and that 25 also the process would be instructional to the folks that Page 205 1 were providing services that we were funding. So -- 2 Q. And when you say the folks who were providing 3 services, who are you referring to? 4 A. Federally funded staff that were at Waianae 5 Mental Health Center and Suzanna Wesley Community Center. 6 Q. But those Federal staffers though, they 7 essentially provided services to State people though, 8 right, not Federal people, were they? Am I correct? 9 A. They were paid with Federal funds but they 10 served Hawaii's children. 11 Q. I see. Did you have your own testing 12 instrument with which to perform service testing, you 13 meaning Ohana Project? Or did you use -- you recall what 14 service testing instrument you used to -- 15 A. We used Ray Foster's instrument. 16 Q. All right. 17 A. The same. 18 Q. When you say Ray Foster's, is it Ray Foster's 19 or -- on the one hand, or Ray Foster's and Dr. Groves' on 20 the other hand, do you know? 21 A. I believe they both developed it, but I'm not 22 positive. 23 Q. All right. Did the project pay for the use of 24 that instrument? 25 A. We paid Dr. Foster for providing the training. Page 206 1 Q. Oh, I understand. So that as far as you're 2 concerned, for the use of that service testing 3 instrument, you don't recall a fee, for example, being 4 paid for the use of it? 5 A. No. 6 Q. Do you? 7 A. No. 8 Q. And do you know why -- there may be no reason, 9 but do you know why no fee was paid for the use of the 10 instrument itself? Was there a reason as far as you were 11 concerned that you were aware of such as the instrument 12 not being -- not having been validated anywhere else 13 previously? 14 A. I know it was being used in other states. 15 Q. But you were not aware that the service testing 16 instrument that Ohana Project was using, you're not aware 17 that it had actually been validated in any state previous 18 to the time that you were using it, do you? 19 A. No. 20 Q. In fact, it was a new -- to your knowledge, 21 wasn't it a new instrument that was developed and used 22 for the first time in Hawaii, among other states, but in 23 Hawaii? Is that correct? 24 A. I didn't know that it was used for the first 25 time in Hawaii. Page 207 1 Q. Okay. Okay. But you do know it was a nearly -- 2 a newly developed instrument though, do you -- don't you? 3 Yes? 4 A. I'm -- I don't know -- 5 Q. You're nodding your head. 6 A. I don't recall when it was developed. 7 Q. Okay. 8 A. And I want to be accurate in my statements. 9 Q. Sure. Sure. And again, what you did was you 10 paid Mr. Foster to come down here and train people to use 11 the instrument. That's the payment, if anything, related 12 to the instrument itself, yes? 13 A. And his time. 14 Q. Yes. Of course. 15 A. Yes. 16 Q. His cost to travel here, to live here? 17 A. Yes. 18 Q. And his time? And you don't know how much that 19 total amount was, do you? 20 A. I don't recall. 21 Q. Now, did -- did the Ohana Project work with the 22 Felix technical assistance panel? That ring a bell to 23 you? Let me back up. Early on in the process, the 24 Federal court appointed a technical assistance panel that 25 was made up of Ivor Groves, Lenore Behar and Judy Schrag. Page 208 1 Did that panel ever work with the Ohana Project in any 2 way? 3 A. What do you mean by work with us? 4 Q. Consulted with you, observed what you did, give 5 assistance, give advice, anything? Anything that 6 appeared to be an official -- 7 A. No. 8 Q. In an official capacity as a technical 9 assistance panel? 10 A. No. 11 Q. You're aware of the existence of the panel 12 though, were you not? 13 A. Yes. 14 Q. Did the panel as a panel come to your -- well, 15 come to the project to do anything during the time that 16 you were there, in other words, observing or giving 17 advice, anything of that nature? The panel now. 18 A. Not that I recall. 19 Q. How about individually? Any one of these 20 individuals come to give advice or consult with -- maybe 21 not for a fee, but just to give advice to people at your 22 organization? 23 A. Not that I recall. 24 Q. Okay. That's all I have, Madam Chair. Thank 25 you. Page 209 1 CO-CHAIR SENATOR HANABUSA: Thank you. 2 Members, we will be following the five minute rule. 3 We'll begin with Vice-Chair Kokubun followed by Vice 4 Chair Oshiro. Vice-Chair Kokubun? 5 VICE-CHAIR SENATOR KOKUBUN: I have no 6 questions, Madam Chair. 7 CO-CHAIR SENATOR HANABUSA: Thank you. 8 Vice-Chair Oshiro followed by Senator Buen. 9 VICE-CHAIR REPRESENTATIVE OSHIRO: 10 Thank you, Chair Hanabusa. 11 BY VICE-CHAIR REPRESENTATIVE OSHIRO: 12 Q. Just briefly, I just wanted to get some 13 clarification. When you had said that you were aware 14 that the service testing instrument had been used in 15 other states, what other states would that be? 16 A. North Carolina, and I believe Alabama. 17 Q. And I'm not sure if this was already asked, but 18 are you aware of how much Mr. Foster was paid for his 19 consulting on the training using the service testing? 20 A. Most of the consultants, and we had other 21 consultants come out and do training, several other 22 consultants, other types of training, were paid between 23 800 and $1,000 a day. And I imagine it was in that 24 range. 25 Q. Okay. And do you have any estimate on about Page 210 1 how many days it was that he would be out there to be 2 paid for? 3 A. Well, the training was two or three days. 4 Q. That's all I have. Thank you. 5 CO-CHAIR SENATOR HANABUSA: Thank you. 6 Senator Buen followed by Representative Ito. 7 SENATOR BUEN: I have no questions. 8 CO-CHAIR SENATOR HANABUSA: Thank you. 9 Representative Ito followed by Senator Slom. 10 REPRESENTATIVE ITO: I have no 11 questions. 12 CO-CHAIR SENATOR HANABUSA: Thank you. 13 Senator Slom followed by Representative Kawakami. 14 SENATOR SLOM: Yes, thank you. 15 BY SENATOR SLOM: 16 Q. What was the instrument that we're talking 17 about, what was it referred to or called, the service 18 testing? 19 A. The service testing instrument? 20 Q. Uh huh. 21 A. That's what we usually called it. 22 Q. Didn't have any other name or any other thing? 23 A. I don't recall. 24 Q. Nothing. And just to get a fix again on the 25 funding, you said that over that six year period of time, Page 211 1 that the Federal funds were -- and I wasn't sure whether 2 you said 1.9 million for the first year or whether you're 3 saying $900,000? 4 A. 900,000. 5 Q. Was 900,000 for the first -- 6 A. 980,000. 7 Q. 980,000, and then I have 2.6 million for the 8 next two years, 3.5 million, and then the final year 2.3 9 million, is that correct? 10 A. Uh huh. 11 Q. And then you said that there was a State match 12 which varied. When did the State match actually start? 13 What year, the contract? 14 A. The first year. 15 Q. In the first year. Okay. Do you have an 16 estimate of what the total amount was of State matching 17 funds? 18 A. The first year might have been three to one. 19 Three Federal dollars to one State. I'm sorry. 20 Q. Okay. Three to one Federal. Uh huh. 21 A. So it would have been about 300,000. 22 Q. Okay. And then it got down to the last year 23 you said, then it was two to one State -- 24 A. Uh huh. 25 Q. -- funds, which would have been about 4.6 Page 212 1 million in that year? 2 A. Uh huh. 3 Q. Okay. All right, that's all I have. Thank 4 you. 5 CO-CHAIR SENATOR HANABUSA: Thank you. 6 Representative Kawakami followed by -- Senator Sakamoto 7 is not here, followed by Representative Leong. 8 REPRESENTATIVE KAWAKAMI: Thank you, 9 Chair Hanabusa. 10 BY REPRESENTATIVE KAWAKAMI: 11 Q. I just wanted to ask, the service testing was 12 done with whom? The service testing, what groups? 13 A. Our two grant sites. 14 Q. Yeah. 15 A. They provided services, case management, 16 therapy, etc. And so we -- we trained folks from Waianae 17 and Suzanna Wesley, and they were part of the service 18 testing team along with members of the Hawaii Families As 19 Allies, the Community Children's Council and the 20 governing council and they were the reviewers and they 21 did -- conducted service testing at each of the two 22 sites. 23 Q. Just the two sites? 24 A. Uh huh. 25 Q. Okay. Page 213 1 A. Just our two grant sites. 2 REPRESENTATIVE KAWAKAMI: Thank you, 3 Chair. That's all. 4 CO-CHAIR SENATOR HANABUSA: 5 Representative Leong followed by Representative Marumoto. 6 REPRESENTATIVE LEONG: I have no 7 questions at this time. 8 CO-CHAIR SENATOR HANABUSA: Thank you. 9 Representative Marumoto? 10 REPRESENTATIVE MARUMOTO: No questions, 11 Madam Chairman. 12 CO-CHAIR SENATOR HANABUSA: Co-Chair 13 Saiki? 14 CO-CHAIR REPRESENTATIVE SAIKI: I have 15 a few questions. 16 BY CO-CHAIR REPRESENTATIVE SAIKI: 17 Q. When you refer to service testing, you're 18 referring to the protocol that consists of the two 19 reviews, the school based services review and the 20 coordinated services review? 21 A. At the time when we were doing service testing 22 there was just one process. It hadn't been developed 23 into two different processes. 24 Q. How is it that you -- that your project was 25 brought into contact with Mr. Foster to receive the Page 214 1 service testing training? 2 A. I don't recall. 3 Q. Mr. Foster is one of the principals of a 4 company called Human Resource or Human -- it's a Florida 5 based company. I forget exactly what it's called. 6 A. Right. Right. 7 Q. So you don't know who referred Mr. Foster to 8 your organization? 9 A. Dr. Foster presented on service testing on a 10 national level at conferences that we went to, so I was 11 exposed to service testing through that route, also, as 12 well as the service testing that was being conducted to 13 monitor compliance for the Felix. 14 Q. I'm sorry. I'm sorry, what year was that, 15 approximately? What year? The year that you retained 16 Mr. Foster? 17 A. I think it -- let's see. I believe that it was 18 in 1996. 19 Q. Okay. So nobody referred him or recommended 20 him to your organization? You just learned of Dr. Foster 21 through a conference? 22 A. I think so. 23 Q. Did you know that he was a business partner 24 with Dr. Groves? 25 A. Yes. Page 215 1 Q. You knew that at the time of -- that you 2 attended this national conference? 3 A. Yes. 4 Q. Did Dr. Groves ever recommend Mr. Foster? 5 A. No one recommended that we -- that the Hawaii 6 Ohana Project utilize service testing. Our governing 7 council felt that it was a good process. 8 Q. Do you know whether any of the members of the 9 governing council had been approached by someone like 10 Dr. Groves who recommended Mr. Foster? 11 A. No. 12 Q. There are a couple of questions on the amount 13 paid to Mr. Foster for providing the training. I want to 14 distinguish between the cost of the training versus the 15 cost of using the protocol, however it existed at that 16 time. You paid for the training and for his costs 17 associated with the training like his travel and lodging? 18 Did you ever pay for the use of the protocol? 19 A. I don't -- I don't think we did. 20 Q. Okay. 21 A. I think we paid a consultative fee. 22 Q. Okay. Do you know whether or not the training 23 provided by Dr. Foster was a prerequisite to using the 24 protocol? 25 A. No. Page 216 1 Q. You're not aware or do you know? I mean what 2 do you mean by no? 3 A. You wouldn't go through -- the training was 4 part of using the protocol so that we could use it to -- 5 for monitoring our own grant sites because we felt it was 6 a good process. 7 Q. Right. I guess the question -- I should 8 rephrase the question. The Ohana Project would not have 9 been allowed to use the protocol unless it paid 10 Dr. Foster to provide the training? 11 A. I believe so. 12 Q. Okay. All right. Thank you. 13 A. And we would have wanted the training to use 14 the protocol. 15 Q. I understand that. Thank you very much. 16 BY CO-CHAIR SENATOR HANABUSA: 17 Q. Miss Pahinui, what is the consultative fee? Is 18 that different from the $1,000 a day? 19 A. It's the same thing. 20 Q. It's the same thing. I'm kind of confused 21 about one thing. Were you on staff or on the payroll of 22 the State of Hawaii in your role at CAMHD during the time 23 of the Hawaii Ohana Project? 24 A. No, I wasn't. 25 Q. So you were on leave from CAMHD? Page 217 1 A. The project ended before I started work with 2 CAMHD. 3 Q. Okay. So prior to that, you were not working 4 for CAMHD? 5 A. No. 6 Q. But the funds for the Ohana Project came both 7 from what they call a Federal CASSP grant? 8 A. Yes. 9 Q. What is CASSP? 10 A. It stood for Child and Adolescent Service 11 Systems Program and it's where the CASSP values come 12 from, the CASSP values were developed. 13 Q. Okay. So that was the initial funding source 14 and it was the lead agency for Hawaii CAMHD, Department 15 of Health? 16 A. Yes. The Federal government put out a request 17 for applications for the system of care grants and CAMHD 18 applied and received one of the grants. So the grant was 19 awarded to CAMHD, to the Department of Health and then 20 CAMHD through a memorandum of agreement, entered into a 21 contract with the University of Hawaii. 22 Q. RSUH? 23 A. RSUH and the university affiliated program to 24 assist in planning, development and implementation of the 25 grant. Page 218 1 Q. Okay. Was the person responsible on the CAMHD 2 side at that time Tina Donkervoet? 3 A. She -- Tina Donkervoet was the chief near the 4 end of the grant. 5 Q. Prior to that? 6 A. There were several different chiefs involved 7 with the grant starting with Neil Mazer. 8 Q. So how does Hawaii Ohana Project come to be, is 9 that a creation of RCUH? 10 A. No, that's when the grant was submitted. When 11 the grant proposal was submitted, that was the title of 12 the project. That was the title of the grant. 13 Q. Hawaii Ohana Project? 14 A. Hawaii Ohana Project, and we had a project 15 office. 16 Q. Do you know -- 17 A. And we had sites. 18 Q. Do you know whether this project was put into 19 RCUH to avoid procurement, the procurement laws of the 20 State of Hawaii? 21 A. I believe it was -- I believe the contract with 22 the University of Hawaii, university affiliated program 23 was due to their experience in writing, developing and 24 implementing grants and the resources that they had 25 including experienced staff and their media center for Page 219 1 public dissemination of information and so forth. 2 Q. You're also aware of the fact that RCUH does 3 not have the same kind of procurement requirements that 4 the State of Hawaii does? 5 A. Right. 6 Q. And it's through the RCUH then that the Ohana 7 Project basically subcontracted with the six different 8 entities that you -- that you identified? 9 A. Right. Although Waianae was named in the 10 grant. Waianae was -- and Leeward Oahu Family Guidance 11 Center were named as sites in the grant. And I don't 12 believe that -- I'm not sure about the purchase of 13 service abilities of the State back in 1994. Our system 14 wasn't privatized until July '97. 15 Q. Okay. This flexible account that you were 16 referring to when Mr. Kawashima was questioning you, you 17 said that that's managed by the subcontractor? 18 A. Yes. 19 Q. So does that mean that each subcontractor had a 20 flexible account? 21 A. Yes. They had access to flexible funds that 22 weren't categorically identified with a program or 23 service and that is part of the purpose of these grants 24 to move towards more flexible services and kind of move 25 out of categorical approach. Page 220 1 Q. Was there an amount of flexible funds per 2 subcontractor or percentage of the amount of money they 3 received was considered flexible accounts? 4 A. Yes. 5 Q. And what is that percentage or number? 6 A. I believe it was about 20,000 a year. It could 7 have varied. 8 Q. And the accountability to that, was that just a 9 reporting to yourself as Ohana Project saying that we 10 expended $20,000 this year in flex funds for the 11 following purposes? 12 A. Flex funds were tied into treatment planning 13 and as was respite and family support. And the spending 14 of flex funds were reported to the project office. We 15 had some oversight of that. 16 Q. But -- 17 A. And there were limits per family on how much 18 and there was a process for accessing them and a process 19 for tracking them, etc. 20 Q. But were your subcontractors basically given 21 the right to determine how they're going to expend their 22 flex funds? 23 A. Absolutely. All of the CMHS grant sites had 24 that ability. 25 Q. Thank you very much. Page 221 1 CO-CHAIR SENATOR HANABUSA: Members, do 2 we have any follow up questions? 3 SPECIAL COUNSEL KAWASHIMA: I do. 4 Thank you, Madam Chair. 5 BY SPECIAL COUNSEL KAWASHIMA: 6 Q. But they would ultimately be accountable to you 7 for how they spent that money? In other words, you would 8 ultimately review the expenditures and if you felt 9 something was not justified you'd bring it to their 10 attention? 11 A. Absolutely. They also had to have independent 12 audits every year. That was required. 13 Q. Was that -- was there ever an occasion where 14 you did in fact not disallow the expense because it 15 already had been spent, but filed an expense for which 16 you counseled the person who authorized it? In other 17 words, you disapproved it? 18 A. I did not disapprove. 19 Q. Any expense? 20 A. An expense. However, we did institute 21 procedures and limits on the amount of flexible funding a 22 family could access. 23 Q. What is -- what would that have been? 24 A. I believe it was $1,200 a year. 25 Q. Per family? Page 222 1 A. Uh huh. 2 Q. Yes? Yes? 3 A. No. There wasn't -- obviously there wasn't 4 enough funding. 5 Q. No, no. I was asking you to answer yes or no 6 and you're nodding your head. 7 A. Yes. Yes. 8 Q. Ma'am, before, when was the spending limit per 9 family put into place? What year of the project? 10 A. Probably the second year. 11 Q. And there were no such spending limits the 12 first year per family? 13 A. I don't like to word it that way, but you can. 14 Q. Well, was there -- were there amounts that were 15 spent per family that were high in the first year? Yes? 16 A. Yes. 17 Q. Can you give me a range of how much we're 18 talking about? 19 A. I really -- I'm sorry, I really don't remember. 20 It's -- 21 Q. There must have been a reason for putting this 22 limit into place though, ma'am, right? 23 A. Uh huh. 24 Q. Well, were you -- was Hawaii Ohana Project 25 involved with foster care, also? Page 223 1 A. Yes, we were. Actually, flexible funds was a 2 very small part of the services we provided. 3 Q. Right. I'm not sure if your -- your 4 organization was involved, but I heard that there was a 5 situation involving foster care on the Big Island where 6 some agency provided the funds sufficient to complete a 7 renovation of a home, in other words to add -- to place 8 an addition to the home which included of course 9 everything attendant with it such as the building costs, 10 the planning costs, plumbing, all of that kind of stuff. 11 Have you heard of that? 12 A. I haven't heard of it, but I've read about it 13 in reports on different grants that have been published. 14 Q. That wasn't your group that authorized that, 15 was it? 16 A. No. 17 Q. And do you know enough about it to speak to it, 18 that issue? 19 A. I'm not sure. 20 Q. No. I don't want you to if you don't, but if 21 you don't feel comfortable speaking to it. What do you 22 know about it is what I'm asking you. 23 A. Oh, I don't know about that specific instance, 24 but I do know that with programs that have attempted to 25 bring youth back from the mainland and not have them in Page 224 1 expensive programs that very innovative things have been 2 done to wrap services around the child in the home. And 3 that could be one thing. 4 Q. Such as paying for the building of an addition 5 to a home? 6 A. If it had something to do with maintaining the 7 child in that home and there was an issue of privacy and 8 space. But I'm not advocating it, I'm just trying to 9 explain it. 10 Q. Right. One last question, ma'am. You 11 mentioned twice or a few times that -- your governing 12 council. 13 A. Uh huh. 14 Q. Who is your governing council? 15 A. The governing council -- 16 Q. Who was your governing council? 17 A. Was made up of representatives from every 18 public child serving agency, so Department of Education, 19 Human Services, Family Court, Mental Health, the 20 Governor's Office for Children and Youth was in operation 21 at that time and participated in the governing council. 22 Q. I see. 23 A. We had family members and community members. 24 The co-chairs of the two community children's councils, 25 and the grant sites were part -- Page 225 1 Q. I see. 2 A. -- of it. 3 Q. They're all members of the governing council? 4 A. Uh huh. 5 Q. All right. Thank you. That's all I have. 6 SPECIAL COUNSEL KAWASHIMA: Thank you, 7 Madam Chair. 8 CO-CHAIR SENATOR HANABUSA: Any other 9 follow ups? Any other persons besides Co-Chair Saiki? 10 Co-Chair Saiki. 11 CO-CHAIR REPRESENTATIVE SAIKI: Thank 12 you. 13 BY CO-CHAIR REPRESENTATIVE SAIKI: 14 Q. When Mr. Foster conducted the service testing 15 training in 1996, were there other individuals who came 16 with him to conduct the training? 17 A. No. 18 Q. So he just did it by himself? 19 A. Yes. 20 Q. Do you know when you -- I assume you entered 21 into some kind of a contract with him to do the training. 22 Do you know whether or not the contract was -- placed 23 limitations such as whether or not the training only 24 applied to specific sites such as your two sites, so in 25 other words, you couldn't use the protocol or use Page 226 1 anything you learned from the training for sites, other 2 sites, other than the two that you -- that you were 3 responsible for? 4 A. I don't recall that there was a stipulation. 5 Q. Okay. So I'm just wondering if it's a 6 situation where because you went through that one 7 training, you would then be qualified to do service 8 testing throughout the entire state or were you limited 9 just to your two sites? 10 A. No. We were not just -- I don't believe we 11 were limited to our sites. And the Ohana Project was 12 meant to be a statewide initiative. What we were doing 13 was meant to be replicated and we were a part of the 14 entire State systems change. 15 Q. Do you know whether or not Mr. Foster has 16 returned to Hawaii since 1996 to conduct training, or 17 anyone from his company? 18 A. I think that he has. 19 Q. Do you know how often? 20 A. No. 21 Q. Do you know when he's been here? 22 A. I haven't been involved since we did service 23 testing with the project. 24 Q. Okay. Thank you very much. 25 CO-CHAIR SENATOR HANABUSA: I have some Page 227 1 follow up. 2 BY CO-CHAIR SENATOR HANABUSA: 3 Q. Do you sit on the board of the Hawaii Families 4 As Allies? 5 A. No. 6 Q. Was there anyone who was part of this governing 7 council that you know of that presently sits on the board 8 of the Hawaii Families As Allies? 9 A. Oh, I'm sorry. I forgot to mention the 10 executive director of HFAA was part of the governing 11 council. 12 Q. And who was the executive director? 13 A. Debbie Tothdennis and then Vicky Followell and 14 Sharon Nobriga. 15 Q. Were also part of the governing council? 16 A. They were not voting members. 17 Q. But they were part -- ex-officio nonvoting, 18 would that be correct? 19 A. Yes. 20 Q. Okay. The -- I have another question for you. 21 There's a report or a little summary that was provided to 22 us, and it says 942 youths were served by the Hawaii 23 Ohana Project. Now, HFAA basically said they don't serve -- 24 they don't serve youth per se, they sort of take care of 25 the parents and the family? Page 228 1 A. Uh huh. 2 Q. Which one of your subcontractors served youth? 3 A. The other five, and the main grant sites were 4 Suzanna Wesley and Leeward Oahu Family Guidance Center 5 originally and Hale Na'aupono. 6 Q. What do they do for the youth that they served? 7 A. Psychiatric services, therapy, school based 8 therapy, home based therapy. Case management was a very 9 big component of the grant. We funded several case 10 managers. Therapeutic foster care, respite, independent 11 living services. What is now called biopsychosocial 12 rehab was started as a pilot program in the grant. In 13 fact, our school based services were a pilot program of 14 actually what's happening now. 15 Q. You presently work for CAMHD, don't you? 16 A. Uh huh. 17 Q. What's your responsibility at CAMHD? 18 A. I oversee a training and mentoring initiative 19 and I supervise eight staff who provide training, 20 technical assistance, mentoring to care coordinators in 21 the family guidance center in the coordinated service 22 planning process. And coordinated service planning 23 process was essential for all of the youth we served in 24 the Hawaii Ohana Project and is required of all youth 25 served by the guidance centers. Page 229 1 Q. Okay. So basically you're still continuing in 2 the Felix area? Would that be correct? The reason why 3 Mr. Kawashima and I keep telling you yes is because you 4 keep nodding. I'm sorry. 5 A. Yes. Yes. I know. I know. I'm a nodding 6 person. I'm sorry. 7 Q. That's okay. We're not trying to put words in 8 your mouth, it's just that the court reporter isn't going 9 to get a response to our questions. 10 A. I know. 11 Q. Thank you. 12 CO-CHAIR SENATOR HANABUSA: Any other 13 follow ups? 14 VICE-CHAIR SENATOR KOKUBUN: I have one 15 question. 16 CO-CHAIR SENATOR HANABUSA: Senator 17 Kokubun. 18 VICE-CHAIR SENATOR KOKUBUN: Thank you, 19 Co-Chair. I just wanted to follow up on the governing 20 council. 21 BY VICE-CHAIR SENATOR KOKUBUN: 22 Q. You had mentioned that the Office of Children 23 and Youth was also -- a representative -- 24 A. Uh huh. 25 Q. -- was on that? Page 230 1 A. Sheila Forman. 2 Q. Sheila Forman. Thank you very much. That's 3 all I have. Thank you. 4 CO-CHAIR SENATOR HANABUSA: Are you 5 done? 6 VICE-CHAIR SENATOR KOKUBUN: Yes. 7 Thank you. 8 CO-CHAIR SENATOR HANABUSA: Any other 9 follow up from any other members? No? Thank you very 10 much, Ms. Pahinui. 11 A. Thank you. Thank you. 12 CO-CHAIR SENATOR HANABUSA: Members, I 13 believe that ends the hearing for today. We are 14 reconvening Saturday at nine o'clock here, and members, 15 as a reminder, one of the issues we have outstanding that 16 we will be voting on on Saturday is the acceptance of the 17 various statements that we have received. Please review 18 it and be prepared to vote on that on Saturday. Any 19 other -- any other discussion, any other matters for the 20 committee, committee members? 21 REPRESENTATIVE KAWAKAMI: Repeat that? 22 CO-CHAIR SENATOR HANABUSA: Yes. 23 Remember, we received a statement from, I believe, 24 Mr. Burger from PREL. And under the rules we -- we as a 25 committee must determine whether we'll make it part of Page 231 1 the record. So we're asking everyone to review that and 2 be ready to vote whichever way come Saturday. If not, 3 members, thank you very much and we will be in recess 4 until Saturday at nine o'clock in this room. Thank you 5 very much. 6 (Hearing concluded at 3:34 p.m.) Page 232 1 C E R T I F I C A T E 2 STATE OF HAWAII ) 3 ) SS. 4 CITY AND COUNTY OF HONOLULU ) 5 I, SHIRLEY L. KEYS, Notary Public, State of 6 Hawaii, do hereby certify: 7 That the hearing was taken down by me in 8 machine shorthand and was thereafter reduced to 9 typewriting under my supervision; that the foregoing 10 represents to the best of my ability, a true and correct 11 transcript of the proceedings had in the foregoing 12 matter. 13 I further certify that I am not an attorney 14 for any of the parties hereto, nor in any way concerned 15 with the cause. 16 DATED this ______ day of _____________, 2001, 17 in Honolulu, Hawaii. 18 ______________________________ SHIRLEY L. KEYS, CSR 383 19 Notary Public, State of Hawaii My Commission Exp. May 19, 2003 20 21 Page 233