REPORT TITLE:
PUC Consumer Complaints


DESCRIPTION:
Provides that the consumer advocate shall assist consumers in the
handling of complaints before PUC, and PUC shall collect,
compile, and serve as a central clearing house regarding consumer
complaints and inquiries regarding public utilities.  (HB2468
HD1)

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                                                        2468
HOUSE OF REPRESENTATIVES                H.B. NO.           H.D. 1
TWENTIETH LEGISLATURE, 2000                                
STATE OF HAWAII                                            
                                                             
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                   A  BILL  FOR  AN  ACT

RELATING TO THE PUBLIC UTILITIES COMMISSION.



BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF HAWAII:

 1      SECTION 1.  Section 269-55, Hawaii Revised Statutes, is
 
 2 amended to read as follows:
 
 3      "[[]§269-55[]]  Handling of complaints.  The consumer
 
 4 advocate shall assist utility customers in the handling of
 
 5 consumer complaints before the public utilities commission.  The
 
 6 public utilities commission shall provide a central clearing
 
 7 house of information by collecting and compiling all consumer
 
 8 complaints and inquiries concerning public utilities [and shall
 
 9 monitor the handling of consumer complaints by the public
 
10 utilities commission]."
 
11      SECTION 2.  Statutory material to be repealed is bracketed.
 
12 New statutory material is underscored.
 
13      SECTION 3.  This Act shall take effect upon its approval.