[§346-267] Case management. The department may provide to a participant case management services to support and strengthen the participant's capacity to become self-supporting and to facilitate access to resources and opportunities required for self-support. Case management activities may include, but are not limited to:
(1) Facilitating activities and services needed by a recipient who is working toward the goal of self-sufficiency;
(2) Assisting the individual and the family to obtain services needed to assure effective participation in the program;
(3) Facilitating communication between the participant and service providers;
(4) Providing initial support, assessment, and referral to appropriate services; and
(5) Monitoring the participant's progress to ensure that the individual receives required assistance in a timely and effective manner. [L 1990, c 321, pt of §1]